Joe's Sweetie Barn Opiniones 

316
•
TrustScore: 4.5 sobre 5

4,3

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Absolutely delicious sweeties, really great flavours, textures and designs. Wonderful selection in the mixed bags. Excellent value for money. Will definitely buy again. Although I’ll end up like Bil... Ver más

Valorada con 1 estrellas sobre 5

Being forced to review before you can process an order, it's not a good way to keep a customer. Ridiculous. Yes, you can't see an order under my name as I Can't make one because the 'leave a review... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Placing an order is so simple you'll wonder why you haven't done it before. After two days my order arrived in secure packing so no damage during shipment and inside was top quality confectionery in... Ver más

Valorada con 5 estrellas sobre 5

I came across this site on Facebook and was delighted to see some sweets from my childhood, i.e. white chocolate drops, Oddfellows and butternuts. Well, what could I do but buy them, and boy, I was n... Ver más

Información sobre la empresa

  1. Tienda de chucherías

Escrito por la empresa

- Over 250,000 Online Followers - Sweets From All Over The World - Huge Range Of Pick & Mix - Delicious Lollies, Fudge, & so much more - Scottish Sweets, American Candy, Australian Goodies, Japanese Sweets, Mexican Candy & so much more. The Uk's #1 Candy Store - HOME OF THE GIANT PICK & MIX - as seen on UNILAD GRUB, THE FOOD BIBLE, PRETTY 52 & many more. The tastiest products you will find, from delicious Kinder & Nutella Chocolate to crazy American candy! WE HAVE IT ALL...


Información de contacto

4,3

Excelente

TrustScore: 4.5 sobre 5

316 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,3

Todas las opiniones

(316)

101 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

U gotta get your sweets from here end of ….!!!!

This company is so amazing 🤩 the value for money the deals amazing.. fast delivery, great customer service and communication with customers always kept upto date with delivery etc totally brilliant have order quite a few times and never been disappointed I have a big family who has tried and loved the sweets and they ask me to get all there sweets from there I have recommended to many people and when speaking to them they have been really impressed and have gone back to using them again and again … keep up the brilliant work Joe’s sweet barn u r all stars 🤩

7 de octubre de 2024
Opinión espontánea
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Respuesta de Joe's Sweetie Barn

Thank you so much Abigail ❤️

Valorada con 2 estrellas sobre 5

Sweets tasted damp rather than dried

Sweets tasted damp rather than dried. Not much for the money and took a while to come. Wasn’t very impressed and probably wouldn’t use again if I can help it. Sorry but I’ve tasted others freeze dried and were dry and as they should be these weren’t.

4 de julio de 2024
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Respuesta de Joe's Sweetie Barn

Hi Emily, which sweets are you referring to? The freeze dried clusters we did remove these items from our range as they were the best when freeze dried however all of the other lines would have been freshly made the day we sent the order out.

Valorada con 5 estrellas sobre 5

Absolutely amazing company

Absolutely amazing company the chose of sweets is unreal especially the ones my husband had when he was a kid when he use to go out with his mum.Good value for money and wow taste so good .I will definitely be buying from you again as such a good idea for the grandkids for Christmas.Many thanks Joes sweets Barn
Karen Pearce (Kent)

13 de agosto de 2024
Opinión espontánea
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Respuesta de Joe's Sweetie Barn

Thank you so much Karen ❤️

Valorada con 5 estrellas sobre 5

Just got an American mystery bag in the…

Just got an American mystery bag in the sale OMG my grandchildren were amazed (as were the grownups) lots of fun trying the new flavours definitely going to order again xx

4 de septiembre de 2024
Opinión espontánea
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Respuesta de Joe's Sweetie Barn

Thank you very much Jenny ❤️

Valorada con 5 estrellas sobre 5

Fabulous company

Fabulous company. The sweets were all really nice, delivered promptly and very reasonably priced. I will definitely order from them again. Highly recommend

23 de agosto de 2024
Opinión espontánea
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Respuesta de Joe's Sweetie Barn

Thank you very much Wendy ❤️

Valorada con 3 estrellas sobre 5

My personal opinion

I have now ordered twice from here and although the sweets are tasty and sometimes value for money I find that the company can not let people have their opinions if it's not what they want to hear. I find that whenever anyone expresses any kind of disappointment in the product they bought the company then jumps on that post and tries to tell people why they are wrong! I understand that often people complain over nothing, but I've seen some comments from people who have been disappointed and express their personal opinion to which the company jump on that person in public to tell them they are wrong. It's bad business, people will always have different thoughts on products they buy and that's OK! I myself won't be ordering again just for the fact that i don't feel people can comment their opinions without being berated in a public post. I still stick to the fact that the sweets are nice and delivery Is brilliant but they need to let people have their own opinions, especially when they general opinion Is a good one. I've never seen any disrespectful comments (although I don't read all comments) I have just been reading other people reviews and there is a trend of rudeness on people's reviews. There is a few reviews that I think was unjustified, some people's reviews are just silly but like I said there is a LOT of replies to people's reviews that are just rude! Not a lot of other companies are seen to be replying to reviews with sarcastic, rude and snotty replies. I'm sure I'll get jumped on by the company because my opinion is not what they want to hear. JOES SWEETIE BARN!! PLEASE NOTICE I DID NOT GIVE 1 STAR, I HAVE SAID THE PRODUCTS CAN BE REALLY NICE AND DELIVERY IS BRILLIANT! THIS IS PURELY MY OPINION ON HOW YOU REPLY TO CUSTOMERS ON FACEBOOK AND SUCH. YOU BRING ATTITUDE INTO IT STRAIGHT AWAY WHICH MAKES THE CUSTOMER NOT WANT TO USE YOU AGAIN.... such a Shame as there is individual items I wanted to order again. Also posting screenshots of emails that have been sent is just ridiculous and childish. Learn to handle criticism as well as you handle praise.

2 de septiembre de 2024
Opinión espontánea
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Respuesta de Joe's Sweetie Barn

Hi Nikki,

I assume you are referring to the post where you stated the past date american bag was not value for money in which we replied with the exact RRP to show the value.

When you leave a comment referring to a product not being value for money when it was well above the value its our duty to provide correct information as many people may be interested in the product therefore they will be looking for accurate information.

Regarding the emails again that is to show when false information is being posted and this is to show anyone reading the review the true conversation so they can have their own analysis of the situation (this has happened twice in the 10 years we have been trading) due to the review either being complete lies or all facts not shown.

If someone has an opinion that is completely fine infact we encourage it however when information is inaccurate we ofcourse have to post the factual information as lots of people read reviews.

Valorada con 5 estrellas sobre 5

Absolutely brilliant

Absolutely brilliant! Loved everything in my box from the sweetie mix to the bb American box, will keep me going for a while (that's if kiddies don't find it)

2 de septiembre de 2024
Opinión espontánea
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Respuesta de Joe's Sweetie Barn

Thank you very much Katy ❤️

Valorada con 5 estrellas sobre 5

I was looking for sweets but I needed…

I was looking for sweets but I needed them quickly due to being let down. I sent a message explaining my circumstances and they sent them out straight away. They was here just over 24 hours later. When they arrived they were packed lovely. The only problem I have is do I sell them or eat them. So fresh and delicious. I will only be using this company in the future if I could give more stars I would.

23 de agosto de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

This is such an unwelcoming company

This is such an unwelcoming company, one of the workers were awfully rude to me when I asked a question! Then when doing a pick n mix the glove was burst, how unhygienic! Specifically the one with the plait. Not to mention there was a few flies at the sweets on the shelf. Safe to say I won’t be back here!!😡

19 de agosto de 2024
Opinión espontánea
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Respuesta de Joe's Sweetie Barn

Hi Shona.

Please know we take this complaint extremely seriously. Can you please tell me the day and time you were in our store so we can check this for you.

Our staff wear hair nets so I’m unable to pinpoint by your description which staff member this is.

As for the gloves, this is an extra measure we use and isn’t a requirement of handling food, however staff are encouraged to change there gloves after each customers order.

As for the fly’s, unfortunately as we are a store with open doors, we aren’t able to completely prevent the nature surrounding us and this can happen but all our sweets are covered and/or have fitted lids unless being used.

Please do provide us with the relevant information so we can look into this further.

Valorada con 5 estrellas sobre 5

Well i seen these freezer dried sweets…

Well i seen these freezer dried sweets and had to try them so enjoyed them and the lux grape balls too there sweets & service was amazing ive just placed my 2nd order been on holiday and u was like i want a joe sweet barn sweetie haha.

13 de julio de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Very strange smell and taste in the 2kg…

Very strange smell and taste in the 2kg bag of sweets ...almost like a waxy coating had gone sour a very old smell .. out of date mystery boxes both fine though

30 de julio de 2024
Opinión espontánea
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Respuesta de Joe's Sweetie Barn

Hi Helen, we do not manufacture the pick & mix bags clearance bags which the date on them is mid 2026! we will send your feedback over to the manufacturer though.

Valorada con 2 estrellas sobre 5

Don’t waste your money on the 2kg bags

Don’t waste your money on the 2kg bags. They taste and smell terrible. Will be throwing them in the bin. Wouldn’t trust eating them as god knows what’s happened to them before they arrived yesterday. The only way to describe the smell and after taste is like vomit. I’m sure when purchasing other items they may well be fine and they were posted and delivered on time.

29 de julio de 2024
Opinión espontánea
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Respuesta de Joe's Sweetie Barn

Hi Lizzie, I am very sorry about that - we have forwarded your email onto the manufacturer as these bags are manufactured & packed by Vidal (one of the largest candy manufacturers) to ensure we get to the bottom of this issue - please be assured they are not opened and they come straight from the factory.

Valorada con 5 estrellas sobre 5

First order from joes

First order from joes
Great communication great updates & great Sweets top notch thanks guys will be ordering again soon 😀

11 de julio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Brilliant company

Brilliant company. Communication was good also.
We ordered some freeze dried sweets to try and they are wonderful. Very reasonably priced too. One of my items wasn’t in stock but I chose to have to replaced and dare I say… I actually prefer the substituted item!
Royal Mail were a pain with delivery times but we understand that is out of their hands.

Me and my partner don’t eat a lot of sweet stuff but we will 100% be back to do another order.
Thank you!

10 de julio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Amazing service

Just wanted to say thank you so much for my order. It arrived yesterday and everything is amazing we are all enjoying trying new things and was such good value for money. Will definitely be ordering again Many thanks

4 de julio de 2024
Opinión espontánea

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