I ordered flowers from this company and they were NOTHING like the photos online. When trying to request a refund, they kept offering me a partial refund to keep the flowers. Eventually I caved ONLY... Ver más
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Consulta las opiniones de los clientes
BUYER BEWARE! What you receive is not what you order. I ordered 4 large mums and received a small box of 20 single stem flowers. Their ads and website are extremely misleading. I tried for two weeks t... Ver más
I would give them no stars if that was an option. I placed an order 3 weeks ago- never arrived tracking number invalid. I will gladly update this review if they ever arrive or am issued a refund
I would not purchase anything from Johstel Market EVER AGAIN!!! I Paid 47.00 for 2 large fall mums in pots what I was sent was 4 sprigs of flowers from The Dollar Tree complete scam. Contacted them an... Ver más
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If I could give it zero stars I would
If I could give it zero stars I would. What a scam. It advertises with beautiful baskets of dried flowers and you end up getting nothing like what is shown in the pictures or what is advertised. When I addressed it with them, they said I could send it back but it would cost me $20 to do so. They have no intention of issuing you what is shown in their advertising!
Customer service is non-existent
I will begin by saying I am extremely glad I did not place the order I had planned. I wrote them an email questioning their ad after reading, in their contact link, that they would respond quickly. Two weeks later and I still don't have an answer. That in itself answered my questions.
What you received doesn’t even vaguely…
What you received doesn’t even vaguely compare to what you think you’re ordering. Then when you dispute it, they want to give you a 20% refund. The box that my two sets of flowers came in was a 2 in square by 10 inches long. I could have purchased what they sent me in a dollar store.
What you see is not what you get DON’T BUY!!!
The ad shows a huge floral arrangement being pulled from a large box ready for display. What you receive is a 15” long box no more than 2” wide and high. Five plastic stems each with about 20 1” flowers and leaves. I should have known better. The instructions say that the five stems will fit a vase. That’s not what you think you’re getting. From now on I am buying local. Michael’s would be a much more reliable source. Live and learn.
Buyer Beware
If I could give Johstelmarket **NEGATIVE ZERO STARS**, I absolutely would!
The products shown on their website and in the social media advertisements look **NOTHING like what I actually received**. The difference between what was advertised and what was delivered was extremely disappointing.When I contacted the company about getting my money back, they **refused to issue a refund**. Instead, they offered me **10% off a future purchase**. Seriously?! Why would I EVER purchase from this company again after being so disappointed with my first order?
I don't want a discount. **I want my money back!**
This experience has completely destroyed my trust in this company. I feel that the advertising gave me an expectation of what I was purchasing, and the product I received did not meet that expectation.
**My advice: SAVE YOUR MONEY and SHOP ELSEWHERE!**
Disappointed
Disappointed - Cheap Quality and Much Smaller Than Pictured. I am giving Johstelmarket a 1-star rating exclusively because I actually received the merchandise. Beyond that, the fall garden faux flowers are a complete disappointment. They are significantly smaller than what is advertised on their website. The overall appearance looks incredibly cheap, and the craftsmanship is incredibly poor. In fact, many of the flower petals and stems began falling apart and dropping the moment I pulled them out of the packaging. Save your money and buy your seasonal decor from a more reputable retailer.
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