Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

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Consulta las opiniones de los clientes

Valorada con 3 estrellas sobre 5

Stephanie from Gerald Technologies customer service rep was easy to work with and resolved problem quickly. I use Gerald advance service they provide a good option for extra short term cash, and thro... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Stephanie was extremely helpful in resolving an issue to reactivate my account. She went above and beyond to help and it was absolutely appreciated! Approval amounts start low and a purchase using BNP... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Jubelle helped me greatly today and was very patient and understanding. Gerald has helped me through some very hard times and I very appreciative.

Valorada con 5 estrellas sobre 5

Honestly I haven't had any real issues with Gerald. I buy a few items like I would anyway and then get a free transfer cash advance which is nice. Mark has been especially helpful during those time wh... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Servicios financieros alternativos
  2. también en la categoría
  3. Institución financiera
  4. Servicio de transferencia de dinero
  5. Servicio financiero no bancario

Escrito por la empresa

We built Gerald to make a difference. From fee-free cash advances to Buy Now Pay Later, Gerald gives everyday people the tools they need to save more, spend smarter, and stay ahead — without the hidden costs.


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

218 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 100% de las opiniones negativas

Suele responder en menos de 2 semanas

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4,7

Todas las opiniones

(218)

217 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Markfil helped quickly and helped me…

Markfil helped quickly and helped me out.

16 de marzo de 2026
Opinión espontánea
Logotipo de Gerald Wallet

Respuesta de Gerald Wallet

Glad to hear Markfil was able to help you quickly. We’ll continue working to provide prompt and reliable support for our users.

Valorada con 5 estrellas sobre 5

Extension

Jonas was very nice and he offered me an extension on my repayment. He was very friendly and prompt.

16 de marzo de 2026
Opinión espontánea
Logotipo de Gerald Wallet

Respuesta de Gerald Wallet

We appreciate your feedback. We’re glad to hear our support team was able to help. Our goal is to make your experience as smooth and convenient as possible—including offering free instant cash advance transfers with zero fees and no subscriptions. If you ever need anything else, feel free to reach out at support@joingerald.com so we can help.

Valorada con 5 estrellas sobre 5

Gerard assisted me in a swiftly manner.

14 de marzo de 2026
Opinión espontánea
Logotipo de Gerald Wallet

Respuesta de Gerald Wallet

We appreciate your feedback. We’re glad to hear our support team was able to help. Our goal is to make your experience as smooth and convenient as possible—including offering free instant cash advance transfers with zero fees and no subscriptions. If you ever need anything else, feel free to reach out at support@joingerald.com so we can help.

Valorada con 5 estrellas sobre 5

⭐⭐⭐⭐⭐ excellent support from Gerard!

⭐⭐⭐⭐⭐

I had a great experience with Gerald Wallet! I needed help updating my phone number on my account, and the process was incredibly easy and quick. The support I received from Gerard was excellent — he was helpful and made the whole thing stress-free. Everything was handled conveniently through email, which made it even smoother. I would definitely use Gerald Wallet again and highly recommend them to anyone looking for a hassle-free experience!

16 de marzo de 2026
Opinión espontánea
Logotipo de Gerald Wallet

Respuesta de Gerald Wallet

We appreciate your feedback. We’re glad to hear our support team was able to help. Our goal is to make your experience as smooth and convenient as possible—including offering free instant cash advance transfers with zero fees and no subscriptions. If you ever need anything else, feel free to reach out at support@joingerald.com so we can help.

Valorada con 5 estrellas sobre 5

Gearard was an Amazing help !!

16 de marzo de 2026
Opinión espontánea
Logotipo de Gerald Wallet

Respuesta de Gerald Wallet

We appreciate your feedback. We’re glad to hear our support team was able to help. Our goal is to make your experience as smooth and convenient as possible—including offering free instant cash advance transfers with zero fees and no subscriptions. If you ever need anything else, feel free to reach out at support@joingerald.com so we can help.

Valorada con 5 estrellas sobre 5

Rod helped me with my cash advance

Getting a cash advance is easy and the customer service team helps you if you need help

15 de marzo de 2026
Opinión espontánea
Logotipo de Gerald Wallet

Respuesta de Gerald Wallet

We appreciate your feedback. We’re glad to hear our support team was able to help. Our goal is to make your experience as smooth and convenient as possible—including offering free instant cash advance transfers with zero fees and no subscriptions. If you ever need anything else, feel free to reach out at support@joingerald.com so we can help.

Valorada con 5 estrellas sobre 5

Steph was very helpful and friendly.

14 de marzo de 2026
Opinión espontánea
Logotipo de Gerald Wallet

Respuesta de Gerald Wallet

We appreciate your feedback. We’re glad to hear our support team was able to help. Our goal is to make your experience as smooth and convenient as possible—including offering free instant cash advance transfers with zero fees and no subscriptions. If you ever need anything else, feel free to reach out at support@joingerald.com so we can help.

Valorada con 5 estrellas sobre 5

I love Gerald!!!

I love Gerald! They make everything so easy!! Between shopping or getting a little advance to help you get through...

14 de marzo de 2026
Opinión espontánea
Logotipo de Gerald Wallet

Respuesta de Gerald Wallet

We appreciate your feedback! We’re glad you enjoyed the app. Our goal is to make your experience as smooth and convenient as possible—including offering free instant cash advance transfers with zero fees and no subscriptions. If you ever need anything else, feel free to reach out at support@joingerald.com so we can help.

Valorada con 1 estrellas sobre 5

Horrible company

Horrible company! They sell junk and then refuse to refund when it arrives in pieces. STAY AWAY! SCAM!

19 de enero de 2026
Opinión espontánea
Logotipo de Gerald Wallet

Respuesta de Gerald Wallet

We're truly sorry to hear about your experience — receiving a damaged item is frustrating, and we completely understand your disappointment. This is not the standard we hold ourselves to at Gerald.

We have already reached out to you directly to assist with this matter and would love the opportunity to make it right. If you haven't received our message, please don't hesitate to contact us at support@joingerald.com or via chat in the app so we can resolve this for you as quickly as possible.

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