Stephanie from Gerald Technologies customer service rep was easy to work with and resolved problem quickly. I use Gerald advance service they provide a good option for extra short term cash, and thro... Ver más
La empresa ha respondido
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Consulta las opiniones de los clientes
Stephanie was extremely helpful in resolving an issue to reactivate my account. She went above and beyond to help and it was absolutely appreciated! Approval amounts start low and a purchase using BNP... Ver más
La empresa ha respondido
Jubelle helped me greatly today and was very patient and understanding. Gerald has helped me through some very hard times and I very appreciative.
Honestly I haven't had any real issues with Gerald. I buy a few items like I would anyway and then get a free transfer cash advance which is nice. Mark has been especially helpful during those time wh... Ver más
La empresa ha respondido
Información sobre la empresa
- Servicios financieros alternativos
- también en la categoría
- Institución financiera
- Servicio de transferencia de dinero
- Servicio financiero no bancario
Escrito por la empresa
We built Gerald to make a difference. From fee-free cash advances to Buy Now Pay Later, Gerald gives everyday people the tools they need to save more, spend smarter, and stay ahead — without the hidden costs.
Información de contacto
Estados Unidos
- support@joingerald.com
- joingerald.com
4,7
Excelente
217 opiniones
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 100% de las opiniones negativas
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Great customer service from Mark
25 de marzo de 2026
Opinión espontánea
Respuesta de Gerald Wallet
Thanks for taking the time to recognize Mark — we’re glad he provided the kind of customer service you were looking for. We’ll be sure to share your feedback with him, he’ll really appreciate it.
I had a great experience with Gerald…
I had a great experience with Gerald especially with Stephanie
25 de marzo de 2026
Opinión espontánea
Respuesta de Gerald Wallet
Thanks for sharing your experience — we’re so glad to hear it was a great one, especially working with Stephanie. We’ll make sure she sees your kind feedback — it will mean a lot to her.
Gerald Waller is a great app
Gerald Waller is a great app. I love that I can order my household essentials and get an advance. When an emergency happened and I needed an extension to repay Jonas was very helpful with setting that up for me.
25 de marzo de 2026
Opinión espontánea
Respuesta de Gerald Wallet
Thank you for sharing your experience — we’re glad to hear you’re able to order household essentials while accessing an advance when needed. It’s also great to know Jonas was able to help set up your repayment extension during an emergency. We’re continuously working to improve and provide the best experience for our users.
Quick response time
24 de marzo de 2026
Opinión espontánea
Respuesta de Gerald Wallet
We’re glad to hear our quick response time made a difference for you — that’s exactly what we strive for. We’re continuously working to improve and provide the best service for our users. Thanks for your feedback!
Very helpful customer service
Ed helped me today with getting my new phone number updated so I could access my account. Much appreciated the help! Thanks for everything!
23 de marzo de 2026
Opinión espontánea
Respuesta de Gerald Wallet
Thanks for sharing your experience — we’re glad Ed was able to help update your phone number so you could access your account again. We’ll be sure to pass along your appreciation to him. We’re continuously working to improve and provide the best service for our users.
Jonas helped me with my payment…
Jonas helped me with my payment extension
23 de marzo de 2026
Opinión espontánea
Respuesta de Gerald Wallet
Thanks for sharing — we’re glad Jonas was able to help you with your payment extension when you needed it. We’ll be sure to pass along your feedback to him. We’re continuously working to improve and provide the best service for our users.
Customer Support is amazing
Customer Support is amazing, honestly. Super responsive and helpful. Jonas was very helpful and super responsive overall.
23 de marzo de 2026
Opinión espontánea
Respuesta de Gerald Wallet
We really appreciate you sharing this — it’s great to hear our support team was responsive and helpful, and that Jonas made such a positive impression. We’ll be sure to pass along your kind words to him. We’re continuously working to improve and provide the best service for our users.
Gerald is so good I love it
Gerald is so good I love it, if you need an EXTENSION they’ll hook you up. And Jonas is as phenomenal at customer service
23 de marzo de 2026
Opinión espontánea
Respuesta de Gerald Wallet
We appreciate you sharing this — we’re glad to hear you love using Gerald and that Jonas provided phenomenal customer service while helping with your extension. We’ll be sure to pass along your kind words to him. We’re continuously working to improve and provide the best service for our users.
My emails were answered in a timely…
My emails were answered in a timely response and they got the things done that I needed
23 de marzo de 2026
Opinión espontánea
Respuesta de Gerald Wallet
Thanks for sharing — we’re glad our team was able to respond to your emails quickly and handle what you needed without delays. We’re continuously working to improve and provide the best service for our users.
Mark was great helped him quickly and…
Mark was great helped him quickly and efficiently thank you!
23 de marzo de 2026
Opinión espontánea
Respuesta de Gerald Wallet
Thanks for sharing your experience — we’re glad Mark was able to assist you quickly and efficiently. We’ll be sure to pass along your kind words to him. We’re continuously working to improve and provide the best service for our users!
Great customer service!
23 de marzo de 2026
Opinión espontánea
Respuesta de Gerald Wallet
We’re glad to hear you had a great customer service experience — that’s exactly what we strive for. We’re continuously working to improve and provide the best service possible for our users. Thanks for sharing your feedback!
Respuesta de Gerald Wallet
Thanks for the shoutout — we’re glad to hear Markfil made a positive impression. We’ll be sure to share your kind words with him. We’re continuously working to improve and provide the best service for our users!
Gerard Did an amazing job at helping me…
Gerard Did an amazing job at helping me regain access to my account! By far the quickest service I have ever received! Top notch ⭐️
23 de marzo de 2026
Opinión espontánea
Respuesta de Gerald Wallet
Thanks for sharing this — we’re glad Gerard was able to help you regain access to your account so quickly. It’s great to hear this was one of the fastest service experiences you’ve had. We’ll be sure to pass along your kind words to him.
Respuesta de Gerald Wallet
Thanks for your feedback— we’re glad Mark was able to help and provide the support you needed. We’ll be sure to pass along your feedback to him. We’re continuously working to improve and provide the best service for our users!
Jonas was very helpful with helping me…
Jonas was very helpful with helping me with an extension during my tough financial times. I will continue to use Gerald for years to come.
23 de marzo de 2026
Opinión espontánea
Respuesta de Gerald Wallet
Thank you for sharing this — we’re glad Jonas was able to support you with an extension during a tough time. It means a lot to hear you plan to continue using Gerald for years to come. We’ll be sure to pass along your kind words to him, and we’re continuously working to improve and provide the best service for our users.
Helpful staff (Jonas) in getting an extension
Jonas was very helpful in helping me obtain an extension for repayment. Great service!
22 de marzo de 2026
Opinión espontánea
Respuesta de Gerald Wallet
Thanks for sharing your experience — we’re glad to hear Jonas was able to help you secure a repayment extension smoothly. We’ll be sure to pass along your kind words to him. We’re continuously working to improve and provide the best service for our users!
Very quick customer service
Very quick customer service. Emails came in right away. Gerard was great.
22 de marzo de 2026
Opinión espontánea
Respuesta de Gerald Wallet
We’re glad to hear the quick email responses made a difference and that Gerard was able to assist you so well. We’ll be sure to share your feedback with him. We’re continuously working to improve and provide the best service for our users. Thanks for sharing your experience!
Gerald was very helpful I was currently…
Gerald was very helpful I was currently lock out of my profile they went above and beyond to help fix those issues thanks guys
21 de marzo de 2026
Opinión espontánea
Respuesta de Gerald Wallet
Thanks for sharing your experience — we’re glad our team was able to help you get back into your profile and resolve the issue. We truly appreciate your kind words and are continuously working to improve and provide the best service fo
Getting my advance was easy
Getting my advance was easy. Rod was very helpful.
20 de marzo de 2026
Opinión espontánea
Respuesta de Gerald Wallet
We’re glad to hear getting your advance was easy and that Rod was able to help you along the way. We’ll be sure to share your kind words with him. We’re continuously working to improve and provide the best service for our users. Thanks for sharing your experience!
Excellent and fast customer service
Excellent and fast customer service
21 de marzo de 2026
Opinión espontánea
Respuesta de Gerald Wallet
We’re glad to hear you experienced fast and excellent customer service — that’s exactly what we strive for. We’re continuously working to improve and provide the best experience for our users. Thanks for sharing your feedback!
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