Stephanie from Gerald Technologies customer service rep was easy to work with and resolved problem quickly. I use Gerald advance service they provide a good option for extra short term cash, and thro... Ver más
La empresa ha respondido
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Consulta las opiniones de los clientes
Jubelle helped me greatly today and was very patient and understanding. Gerald has helped me through some very hard times and I very appreciative.
Stephanie was extremely helpful in resolving an issue to reactivate my account. She went above and beyond to help and it was absolutely appreciated! Approval amounts start low and a purchase using BNP... Ver más
La empresa ha respondido
Honestly I haven't had any real issues with Gerald. I buy a few items like I would anyway and then get a free transfer cash advance which is nice. Mark has been especially helpful during those time wh... Ver más
La empresa ha respondido
Información sobre la empresa
- Servicios financieros alternativos
- también en la categoría
- Institución financiera
- Servicio de transferencia de dinero
- Servicio financiero no bancario
Escrito por la empresa
We built Gerald to make a difference. From fee-free cash advances to Buy Now Pay Later, Gerald gives everyday people the tools they need to save more, spend smarter, and stay ahead — without the hidden costs.
Información de contacto
Estados Unidos
- support@joingerald.com
- joingerald.com
4,7
Excelente
216 opiniones
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 100% de las opiniones negativas
Suele responder en menos de 2 semanas
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Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Mark did an incredible job helping me…
Mark did an incredible job helping me with my repayment date! Gerald is a great app and look forward to using it in the future! Very Kind assistance from Mark!
24 de septiembre de 2026
Opinión espontánea
Respuesta de Gerald Wallet
Thank you for the wonderful feedback! We’re glad Mark was able to help with your repayment date and made the process easy with his kind assistance. It’s great to hear you’re enjoying Gerald and look forward to having you with us in the future. We’ll be sure to share your kind words with Mark!
How can I get back n my account if I…
How can I get back n my account if I have a new phone number
24 de septiembre de 2026
Opinión espontánea
Respuesta de Gerald Wallet
If you’ve changed your phone number and are having trouble accessing your Gerald account, our support team can help you regain access and update your information. Please reach out to us at support@joingerald.com with your account details so we can assist you with the next steps. We’ll be happy to help!
Broke folks need cash, not household items.
I am absolutely blown away seeing good reviews! People must not care about prices. Gerald makes you buy stuff from their so called corner store. Really it comes from Amazon. Packaging, shipping,and all. I wonder if Amazon knows they use their products and pretend they are their own store and jack up the prices. For example, 3 pack wipes. 2.77 on Amazon. Exact same wipes they are even Amazon brand are 5.44 on Gerald. So then after you spend half of your allowance in their i mean Amazon's store you can get a couple bucks in cash. My main question is: how on earth do you expect people that are using cash advances to spend part in a store!! They are getting advances! They need money! They are buying wipes at the dollar store! They need cash!!
17 de septiembre de 2026
Opinión espontánea
Respuesta de Gerald Wallet
Thank you for your feedback! Our app combines Buy Now, Pay Later and Cash Advance services. You can use part of your advance to shop in our e-store, and after your purchase, enjoy a free Cash Advance transfer to your bank. With no upfront payments, no interest, no subscriptions, and no late fees, we aim to provide a simple way to save and get more value.
We're sorry if this isn't currently aligned with your needs. For further information, please check our Terms of Use or FAQ. If you have any additional questions, contact us at support@joingerald.com.
This is a total rip off
This is a total rip off. They hook you for buying overpriced overseas items then ask questions via email on incorrect products that they shipped.
Ordered twice from them. First order incomplete. Second wrong size item. Numerous emails back and forth without a conclusion to rectify their mistake. They even had the gaul to ask me if I "videoed" opening of the box.
Avoid this company at all cost.
18 de septiembre de 2026
Opinión espontánea
Respuesta de Gerald Wallet
We’re sorry for the frustration you experienced with your orders and the back-and-forth while we worked through the issues. We have looked into your concern and we’re glad to see that your concern has since been resolved. We appreciate your patience throughout the process and your feedback, as it helps us identify areas where we can make support and order handling smoother.
Very good app
15 de septiembre de 2026
Opinión espontánea
Respuesta de Gerald Wallet
Thank you for the kind feedback! We’re glad you’re enjoying the app and appreciate you taking the time to share your experience with Gerald.
Mark was great at helping me with my…
Mark was great at helping me with my payment extension on my advance
18 de septiembre de 2026
Opinión espontánea
Respuesta de Gerald Wallet
Thank you for sharing your experience! We’re glad Mark was able to help with your payment extension and make the process easier for you. We’ll be sure to pass along your kind words to him!
Mark was very straight to the point and…
Mark was very straight to the point and helpful with solving my issue with my repayment. Gerald is a great app when you need quick cash I would recommend!
17 de septiembre de 2026
Opinión espontánea
Respuesta de Gerald Wallet
Thank you for sharing your experience! We’re glad Mark was able to quickly address your repayment concern and provide the straightforward help you needed. It’s also great to hear Gerald has been useful when you need a quick cash advance. We truly appreciate your recommendation!
I am so so appreciative of the cash…
I am so so appreciative of the cash advance process from Gerald , It truly is a. Game changer and assist with last minute issues that may come - Mark was amazing with assisting me with this process
16 de septiembre de 2026
Opinión espontánea
Respuesta de Gerald Wallet
Thank you for sharing such heartfelt feedback! We’re so glad Gerald’s cash advance has been helpful when unexpected expenses come up. It’s wonderful to hear Mark made the process easier and provided such great assistance. We’ll be sure to pass your kind words along to him!
Great customer service
Great customer service. The app is easy to use.
16 de septiembre de 2026
Opinión espontánea
Respuesta de Gerald Wallet
Thank you for your feedback! We’re glad you’re finding the app easy to use and that you’ve had a great customer service experience. We appreciate you taking the time to share your review!
Markfil was so helpful with ny request
Markfil was so helpful with ny request. Quick and easy! Also understanding.
14 de septiembre de 2026
Opinión espontánea
Respuesta de Gerald Wallet
Thank you for recognizing Markfil! We’re glad he was able to handle your request quickly and easily while also taking the time to understand your situation. We’ll be sure to pass along your kind words to him!
Respuesta de Gerald Wallet
Thank you for sharing your experience! We’re so glad Gerald has been helpful for you when you’ve needed it. We appreciate your support and taking the time to leave a review!
Always received items on time ~ never…
Always received items on time ~ never any problems.
11 de septiembre de 2026
Opinión espontánea
Respuesta de Gerald Wallet
Thank you for sharing your experience! We’re glad your orders have consistently arrived on time and that everything has gone smoothly. We truly appreciate your continued support and trust in Gerald!
Great customer service by Mark and…
Great customer service by Mark and great free transfers. Very helpful
10 de septiembre de 2026
Opinión espontánea
Respuesta de Gerald Wallet
Thank you for your kind feedback! We’re glad you’ve had a great experience with Mark and have found the free cash advance transfers helpful. We’ll be sure to pass along your appreciation to him!
I was approved for a $50 andance
I was approved for a $50 andance. Total transfer to my bank? $19.00! $19.99 subscription to Compass and 11.01 was added to the balance to their,"cornerstore.". The 11.01 is required to be able to access an advance! I do not give 50 fuks what the AP says the, $19.99 compass subscription is not a choice. I was never asked never offered anything. The terms read that EITHER cornerstore purchase OR Compass membership is needed to access cash advance option. Payback amount owed? $38.99 makes no sense to me...
2 de septiembre de 2026
Opinión espontánea
Respuesta de Gerald Wallet
Hi there — we’re sorry to hear the experience was frustrating. Gerald combines Buy Now, Pay Later and Cash Advance services. You can use part of your advance to shop in our e-store or Compass, our AI-powered financial assistant, and after meeting the activation threshold, enjoy a free Instant Cash Advance transfer to your bank with no upfront payments, interest, or late fees.
You can choose to spend the full threshold in our store or split it between the store and Compass. Compass spending counts 2x toward the threshold, helping you reach it faster.
Unlike apps that charge subscription fees out of pocket, Gerald has no membership or hidden fees. We’re committed to improving communication and transparency. For more information, please check our Terms of Use or FAQ, or contact support@joingerald.com.
They are shady and greedy liars
They are shady and greedy liars. They somehow get access to other banking accounts from their app being on your phone. They need to be shut down
27 de agosto de 2026
Opinión espontánea
Respuesta de Gerald Wallet
We’re sorry to hear about your concerns, especially regarding your banking information and account security. We take privacy and security seriously, and we’d like the opportunity to look into what happened. We encourage you to contact our support team at support@joingerald.com with the details of your concern so we can review your account and assist you directly.
Jonas was great help with my account
Jonas was great help with my account
23 de agosto de 2026
Opinión espontánea
Respuesta de Gerald Wallet
Thank you for sharing your feedback! We’re glad Jonas was able to provide the help you needed with your account. We’ll be sure to pass along your kind words to him!
Markfil was very helpful and helped me…
Markfil was very helpful and helped me when I needed it.
20 de agosto de 2026
Opinión espontánea
Respuesta de Gerald Wallet
Thank you for recognizing Markfil! We’re glad he was there to provide the help you needed when you needed it. We’ll be sure to share your kind words with him.
Mark was very helpful.
13 de agosto de 2026
Opinión espontánea
Respuesta de Gerald Wallet
Thanks for sharing your experience! We’re glad Mark was able to provide the help you needed. We’ll be sure to pass along your kind words to him. We appreciate you taking the time to leave a review.
Mark was very professional and helpful…
Mark was very professional and helpful and I appreciate it
11 de agosto de 2026
Opinión espontánea
Respuesta de Gerald Wallet
Thank you for recognizing Mark! We’re glad his professionalism and helpfulness made a positive impression. We’ll be sure to pass along your appreciation to him—it’s always great to know his support was valued.
The return messages are very slow
The return messages are very slow
6 de agosto de 2026
Opinión espontánea
Respuesta de Gerald Wallet
We’re sorry to hear that our response times felt slow. We noticed that our team has already assisted you with your concern, but if you’re still experiencing any unresolved issues, please reach out to our support team again so we can take another look and make sure everything is addressed. We appreciate your patience and feedback as we continue working to improve our support experience.
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