Stephanie from Gerald Technologies customer service rep was easy to work with and resolved problem quickly. I use Gerald advance service they provide a good option for extra short term cash, and thro... Ver más
La empresa ha respondido
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Consulta las opiniones de los clientes
Stephanie was extremely helpful in resolving an issue to reactivate my account. She went above and beyond to help and it was absolutely appreciated! Approval amounts start low and a purchase using BNP... Ver más
La empresa ha respondido
Jubelle helped me greatly today and was very patient and understanding. Gerald has helped me through some very hard times and I very appreciative.
Honestly I haven't had any real issues with Gerald. I buy a few items like I would anyway and then get a free transfer cash advance which is nice. Mark has been especially helpful during those time wh... Ver más
La empresa ha respondido
Información sobre la empresa
- Servicios financieros alternativos
- también en la categoría
- Institución financiera
- Servicio de transferencia de dinero
- Servicio financiero no bancario
Escrito por la empresa
We built Gerald to make a difference. From fee-free cash advances to Buy Now Pay Later, Gerald gives everyday people the tools they need to save more, spend smarter, and stay ahead — without the hidden costs.
Información de contacto
Estados Unidos
- support@joingerald.com
- joingerald.com
4,7
Excelente
217 opiniones
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 100% de las opiniones negativas
Suele responder en menos de 2 semanas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
The return messages are very slow
The return messages are very slow
6 de agosto de 2026
Opinión espontánea
Respuesta de Gerald Wallet
We’re sorry to hear that our response times felt slow. We noticed that our team has already assisted you with your concern, but if you’re still experiencing any unresolved issues, please reach out to our support team again so we can take another look and make sure everything is addressed. We appreciate your patience and feedback as we continue working to improve our support experience.
I really love this app it’s the best &…
I really love this app it’s the best & Mark has helped me out so much.
6 de agosto de 2026
Opinión espontánea
Respuesta de Gerald Wallet
Thank you for sharing such wonderful feedback! We’re so glad to hear you’re loving the app and that Mark has been such a great help along the way. We’ll be sure to pass your kind words along to him—we truly appreciate your support!
I contacted Gerald for help with a…
I contacted Gerald for help with a product and I spoke with Mark who was very efficient and helpful with all my concerns .
Thanks Mark !
Jill Zickefoose
6 de agosto de 2026
Opinión espontánea
Respuesta de Gerald Wallet
Thank you for sharing your experience! We’re glad Mark was able to address your product concerns efficiently and provide the help you needed. We’ll be sure to pass along your kind words to him. We appreciate you taking the time to share your feedback!
Respuesta de Gerald Wallet
Thank you for the enthusiastic shoutout! We’re so glad you’re enjoying the app and that Markfil made a great impression. We’ll be sure to pass along your thanks to him!
Always good to get help when you need…
Always good to get help when you need it the app does that job
5 de agosto de 2026
Opinión espontánea
Respuesta de Gerald Wallet
It’s great to hear Gerald has been there when you needed a little extra help. We’re glad the app has been useful for you, and we appreciate you taking the time to share your experience!
Mark was a dream come true so easy and…
Mark was a dream come true so easy and helpful
4 de agosto de 2026
Opinión espontánea
Respuesta de Gerald Wallet
Thank you for the wonderful feedback! We’re so glad Mark made the experience feel easy and stress-free. It’s great to know his helpful support made such a positive impression. We’ll be sure to share your kind words with him!
Markfil always helps me out and is good…
Markfil always helps me out and is good asset at your company thanks for all the help
4 de agosto de 2026
Opinión espontánea
Respuesta de Gerald Wallet
Thank you for taking the time to recognize Markfil! We’re glad he’s consistently been there to help and has made such a positive impression. We’ll be sure to share your appreciation with him—feedback like this means a lot to our team.
Markfil as usual comes to the rescue…
Markfil as usual comes to the rescue with assistance. Thank you!
30 de julio de 2026
Opinión espontánea
Respuesta de Gerald Wallet
We’re glad Markfil was there to lend a hand again when you needed assistance. It’s wonderful to hear you can count on his support. We’ll be sure to pass along your thanks to him!
Mark was a pleasure to work with
Mark was a pleasure to work with, he listened to my concerns and helped get it fixed within a matter of minutes. Gerald free cash advance is one the best apps to consider.
29 de julio de 2026
Opinión espontánea
Respuesta de Gerald Wallet
Thank you for sharing such thoughtful feedback! We’re glad Mark took the time to listen to your concerns and get everything resolved within minutes. It’s also great to hear you’ve had such a positive experience with Gerald’s free cash advance. We’ll be sure to pass your kind words along to Mark!
Mark is great
Mark is great! He did help me with my transfer cash advance, which is what I needed. But he also showed great customer service skills. I would recommend him again!
27 de julio de 2026
Opinión espontánea
Respuesta de Gerald Wallet
We really appreciate you taking the time to recognize Mark! It's wonderful to know he not only helped you with your free cash advance transfer but also made the experience a positive one with his outstanding support. Thank you for your recommendation!
Mark was great help with updating my…
Mark was great help with updating my payment.
27 de julio de 2026
Opinión espontánea
Respuesta de Gerald Wallet
We appreciate you taking the time to recognize Mark! It's great to hear he was able to assist with updating your payment. Thanks for sharing your experience—we'll make sure he receives your feedback!
Gerald is a greats cash advance app and…
Gerald is a greats cash advance app and even sends you items from a store. And Markfill is great at helping when you need an extension on your advance.
27 de julio de 2026
Opinión espontánea
Respuesta de Gerald Wallet
We truly appreciate your feedback! It's great to know Gerald has been helpful for both shopping and accessing a fee-free cash advance. We're especially happy Markfil provided the support you needed with your repayment extension. Thanks for taking the time to share your experience!
Respuesta de Gerald Wallet
Thank you for your review! We're glad Mark was able to help and provide the support you needed. We'll be sure to share your kind words with him!
MARKFIL ,HAS GIVEN ME GREAT CUSTOMER…
MARKFIL ,HAS GIVEN ME GREAT CUSTOMER SERVICE THANK YOU FOR GREAT CUSTOMER SERVICE & GREAT DELIVERY SERVICE FOR ORDERS IN TIMELY MANNER 🌞❤️ GREAT PRODUCTS TO CHOOSE FROM GERALD CORNERSTORE & GREAT WAY TO HAVE EXTRA CASH ADVANCE WHEN TIME OF NEED & HELPFUL IN MANAGING MONEY OR PAY BILLS AS WELL & THEY ( MARKFIL) IN CUSTOMER SERVICE HAS WORK WITH ME TO GIVE ME TIME TO REPAY ADVANCE AS WELL IF NEEDED AS WELL 🌞❤️ GREAT PLACE TO SHOP 🌞❤️ THANK YOU VERY MUCH🌞❤️🇺🇲
23 de julio de 2026
Opinión espontánea
Respuesta de Gerald Wallet
Your review truly made our day—thank you! We're so happy to hear you've enjoyed everything from the Cornerstore products and timely deliveries to the cash advance feature and repayment flexibility. It's especially rewarding to know Markfil has been there to support you every step of the way. We'll make sure your appreciation is shared with him. Thank you for your trust in Gerald, and we look forward to continuing to serve you!
Great app Mark is wonderful and love…
Great app Mark is wonderful and love the free advance transfer
23 de julio de 2026
Opinión espontánea
Respuesta de Gerald Wallet
We appreciate you taking the time to share your experience! It’s great to know you’re enjoying the app and the free cash advance transfer. We’re also happy Mark was able to provide such wonderful support. Thanks for your review!
Mark did a nice job assisting me with…
Mark did a nice job assisting me with my request.
23 de julio de 2026
Opinión espontánea
Respuesta de Gerald Wallet
We appreciate you taking the time to recognize Mark! It's wonderful to hear he did a great job helping with your request. Thank you for your support and for sharing your experience.
App is easy to use and offered many…
App is easy to use and offered many options. Customer service rep Mark was great!
22 de julio de 2026
Opinión espontánea
Respuesta de Gerald Wallet
Thank you for your review! We're glad you found the app easy to use and enjoyed the options available. It's also great to hear Mark provided excellent customer service—we'll be sure to pass along your kind words to him.
Respuesta de Gerald Wallet
We’re glad to hear you find our app helpful. Our goal is to make your experience as smooth and convenient as possible—including offering free instant cash advance transfers with zero fees and no subscriptions. If there’s anything we can do to improve your experience and earn a 5-star rating, please let us know at support@joingerald.com! We’re always here to help.
Very easy to use
Very easy to use. Great customer service. The free transfer cash advance is convenient and a life saver. Mark was a great help in assisting me.
21 de julio de 2026
Opinión espontánea
Respuesta de Gerald Wallet
We truly appreciate your feedback! It's great to know you're enjoying the app, the convenience of the free cash advance transfer, and the support from our team. We'll make sure Mark knows how much you appreciated his help. Thank you for choosing Ge
Mark was extremely helpful and app is…
Mark was extremely helpful and app is user friedly!
20 de julio de 2026
Opinión espontánea
Respuesta de Gerald Wallet
Thank you for your kind words! We're thrilled to hear you found the app user-friendly and that Mark was extremely helpful. We'll be sure to share your feedback with him. Thanks for being part of Gerald!
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