On the whole, I was very happy until twice. There were some shipping issues . As soon as I ordered within seconds, I sent a message to please hold off sending for a few days since I wouldn’t be ho... Ver más
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Consulta las opiniones de los clientes
It took a month to get the first shipment and I was billed upon ordering and the second month's payment was billed before anything was received. It straightened itself out in the end after I unsubscr... Ver más
I have been using Join Layla for a year. I have had a positive experience and have been loosing weight slowly but consistently. Medication arrives well packaged and quickly. When I had nausea they... Ver más
Overall my experience has been good. But there was an error in the shipping address a few months ago and it was absolutely impossible and frustrating trying to get it fixed. I never got the shipment... Ver más
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Ease of use and simplicity at it's best!
It was very easy to use the website and the communication with the doctor was simple as well.
Finally something that works!
For years I couldn't lose the weight I wanted to. Diets never worked or gained weight right back. I used this until I made it to my goal weight. I had to stop for a medical procedure and I have been off of it for 4weeks and I am still the same weight as when I stopped. I feel like it reset my system! I have nothing but great things to say about my experience and have pointed many people to joinlayla.com!
Experience after the first couple of…
Experience after the first couple of months has been very consistent. Shipping has been very quick and reliable.
HAPPY
My semaglutide is always shipped to me in time for next dose. The communication is always there.
I'm very happy with the results from this product. Thank you!
Layla has been so easy to work with
Layla has been so easy to work with. They respond in a timely fashion and go out of their way to ensure the customer experience is smooth and problem-free. I would definitely recommend to others.
I would give zero stars if I could
Zero stars for customer service. I was charged incorrectly, reached out and never got any response. I contacted customer service through the portal AND email. Nothing. The $98 your company overcharged me was enough to make me never renew with you and alert the weight loss community to do the same. With so many companies out there offering the same exact product, why not stand out as a company that doesn’t take advantage of their customers? Shameful and despicable business practice.

Respuesta de Join Layla
Could have offered other options
Meds always arrived timely. The issue was when I complained of the medicine not working properly they offered no suggestions for other treatments. Their suggestion was to eat and drink/exercise according to the instructions they sent me when I started the meds. I can assure you I did all of that. Offering other options would have been a better response. Not all meds work for all people.
Easy to navigate the sign up
Easy to navigate the sign up and approval process. I've been a client for the past 10 months and loving the new 50lb less me. Highly recommend this company.
excellent communication

Respuesta de Join Layla
It was easy to get through the approval…
It was easy to get through the approval process, the shipments have been quick and on time. It’s been a pleasant experience all around, and I will continue to use Layla moving forward.
Terrible
Terrible. Zero help from the doctors. No individualized care or responses. Everything was automatic and pre written. When I asked a question about my path with medication, I was immediately dropped from the website and lost all access. TERRIBLE!!!

Respuesta de Join Layla
The response rate is always quick
The response rate is always quick. I get questions answered in a timely fashion and feel there is care and concern in the response
awesome!!!!!
You need to have a customer service…
You need to have a customer service that will answer the telephone instead of doing everything through email. A lot of people like to talk to a human not a computer.
Super Responsive Customer Service
I recently had an outstanding experience with JoinLayla, and I can't help but share my enthusiasm! From the moment I reached out for assistance, I was impressed by their exceptional customer service.
The JoinLayla team was incredibly responsive; I received a reply from their customer service representative within hours! They took the time to address all my questions and concerns regarding my medication and billing inquiries. It was evident that they genuinely cared about helping me, which made the whole process feel personalized and reassuring.
What truly stood out was their quick service and delivery. I was amazed at how swiftly my order arrived at my doorstep, allowing me to kickstart my weight loss journey without any delays. I’m hopeful that these medications will help me shed the 20 lbs I've been aiming to lose, and I feel confident in my choice, thanks to the support I received.
Overall, my experience with JoinLayla has been nothing short of fantastic. Their commitment to providing quick, effective service and resolving issues promptly is commendable. I can’t wait to see the results of my weight loss journey and will definitely continue to rely on them for my GLP/Semaglutide needs. Highly recommend!
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