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Consulta las opiniones de los clientes

Valorada con 3 estrellas sobre 5

On the whole, I was very happy until twice. There were some shipping issues . As soon as I ordered within seconds, I sent a message to please hold off sending for a few days since I wouldn’t be ho... Ver más

Valorada con 3 estrellas sobre 5

It took a month to get the first shipment and I was billed upon ordering and the second month's payment was billed before anything was received. It straightened itself out in the end after I unsubscr... Ver más

Valorada con 5 estrellas sobre 5

I have been using Join Layla for a year. I have had a positive experience and have been loosing weight slowly but consistently. Medication arrives well packaged and quickly. When I had nausea they... Ver más

Valorada con 3 estrellas sobre 5

Overall my experience has been good. But there was an error in the shipping address a few months ago and it was absolutely impossible and frustrating trying to get it fixed. I never got the shipment... Ver más

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3,7

Medio

TrustScore: 3.5 sobre 5

260 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No ha contestado las opiniones negativas

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Valorada con 5 estrellas sobre 5

Finally something that works!

For years I couldn't lose the weight I wanted to. Diets never worked or gained weight right back. I used this until I made it to my goal weight. I had to stop for a medical procedure and I have been off of it for 4weeks and I am still the same weight as when I stopped. I feel like it reset my system! I have nothing but great things to say about my experience and have pointed many people to joinlayla.com!

22 de diciembre de 2024
Valorada con 5 estrellas sobre 5

HAPPY

My semaglutide is always shipped to me in time for next dose. The communication is always there.
I'm very happy with the results from this product. Thank you!

21 de enero de 2025
Valorada con 1 estrellas sobre 5

I would give zero stars if I could

Zero stars for customer service. I was charged incorrectly, reached out and never got any response. I contacted customer service through the portal AND email. Nothing. The $98 your company overcharged me was enough to make me never renew with you and alert the weight loss community to do the same. With so many companies out there offering the same exact product, why not stand out as a company that doesn’t take advantage of their customers? Shameful and despicable business practice.

7 de septiembre de 2024
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Respuesta de Join Layla

Hi Melissa. I am sorry for your negative experience. Please reach out to customer support. We'd love to make it right for you.

Valorada con 3 estrellas sobre 5

Could have offered other options

Meds always arrived timely. The issue was when I complained of the medicine not working properly they offered no suggestions for other treatments. Their suggestion was to eat and drink/exercise according to the instructions they sent me when I started the meds. I can assure you I did all of that. Offering other options would have been a better response. Not all meds work for all people.

17 de enero de 2025
Valorada con 5 estrellas sobre 5

Easy to navigate the sign up

Easy to navigate the sign up and approval process. I've been a client for the past 10 months and loving the new 50lb less me. Highly recommend this company.

22 de enero de 2025
Valorada con 1 estrellas sobre 5

Lack of communication

Lack of communication
Lack of customer service

30 de junio de 2024
Logotipo de Join Layla

Respuesta de Join Layla

Hi Deanna. I apologize for the negative experience. Please feel free to reach out and ask for me. I'd be happy to make things right for you.

Valorada con 1 estrellas sobre 5

Terrible

Terrible. Zero help from the doctors. No individualized care or responses. Everything was automatic and pre written. When I asked a question about my path with medication, I was immediately dropped from the website and lost all access. TERRIBLE!!!

1 de junio de 2024
Logotipo de Join Layla

Respuesta de Join Layla

Hi Katherine. I'd be happy to get you reconnected with us. I do show you in our system still. Feel free to reach out to support and we can make things right. We apologize for the poor experience thus far and want to make up for it!

Valorada con 5 estrellas sobre 5

Super Responsive Customer Service

I recently had an outstanding experience with JoinLayla, and I can't help but share my enthusiasm! From the moment I reached out for assistance, I was impressed by their exceptional customer service.

The JoinLayla team was incredibly responsive; I received a reply from their customer service representative within hours! They took the time to address all my questions and concerns regarding my medication and billing inquiries. It was evident that they genuinely cared about helping me, which made the whole process feel personalized and reassuring.

What truly stood out was their quick service and delivery. I was amazed at how swiftly my order arrived at my doorstep, allowing me to kickstart my weight loss journey without any delays. I’m hopeful that these medications will help me shed the 20 lbs I've been aiming to lose, and I feel confident in my choice, thanks to the support I received.

Overall, my experience with JoinLayla has been nothing short of fantastic. Their commitment to providing quick, effective service and resolving issues promptly is commendable. I can’t wait to see the results of my weight loss journey and will definitely continue to rely on them for my GLP/Semaglutide needs. Highly recommend!

14 de enero de 2025
Opinión espontánea

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