Staff are always courteous, helpful and well presented. My dog loves this place especially pick n mix dog treats eg; rabbits ears etc I say pick 1 to him he ends up self picking about 4 or 5 lol 😆... Ver más
Localización
Cambiar localizaciónHermiston Gait Retail Park, EH12 9FX Edinburgh, Scotland, GB
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Consulta las opiniones de los clientes
Absolutely brilliant shop. Prices are really reasonable. Other stores like pets at home overcharge. The staff are friendly. I never knew about jollyes until last month. Wish I'd known about it sooner.... Ver más
As previous visits there's a good stock of raw foods by different manufacturers/brands. Easy to view freezer contents and make selection. Loyalty scheme and discounts available on certain brands.... Ver más
Had gone in as pup seemed to have really soft stools and staff were amazing on listening and guiding me on a food more suited for him, and not even a week on after changin food i noticed a difference,... Ver más
Información sobre la empresa
Escrito por la empresa
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Información de contacto
Hermiston Gait Retail Park, EH12 9FX, Edinburgh, Scotland, Reino Unido
- 01313 859 190
4,5
Excelente
815 opiniones
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Staff are always courteous
Staff are always courteous, helpful and well presented.
My dog loves this place especially pick n mix dog treats eg; rabbits ears etc I say pick 1 to him he ends up self picking about 4 or 5 lol 😆
30 de junio de 2026
Es posible que utilice la IA para responderVer más
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Rude staff, go elsewhere
Lots of shops have schemes where they hit you up for a small charitable donation at the checkout, and then claim credit for raising those contributions. Nobody likes this.
Jollye's version is worse - they hit you up to buy a tin of dog food for then to donate to charity, and they thus take a profit on each tin that people are guilted into paying for.
I pointed this out to the cashier, and the other cashier interjected rudely to say "You can just say no, you don't have to comment"
Well, I don't have to shop there either. We have 5 pets and used to spend over £1000 a year in Jollye's, but their competitors' staff are more polite
28 de junio de 2026
Opinión espontánea
Respuesta de Jollyes The Pet People - Edinburgh
We are sorry to hear of your experience in store.
Please get in contact with us by emailing help@jollyes.co.uk so we can assist you further.
Kind regards,
Jollyes
Respuesta de Jollyes The Pet People - Edinburgh
We appreciate you pointing out our helpful staff. Thank you for your feedback!
Helpful staff.
23 de febrero de 2026
Staff attention so important towards…
Staff attention so important towards customers which your store provided well.
21 de febrero de 2026
Lovely friendly helpful staff
19 de febrero de 2026
Great staff very friendly and very…
Great staff very friendly and very helpful great with pets
4 de febrero de 2026
Staff amazing and Friendly a real asset…
Staff amazing and Friendly a real asset to the company. Keep up the good work. Really care about pets.
3 de febrero de 2026
allways got the deals you want
1 de febrero de 2026
Excellent groomer
Excellent groomer. D loves my dog and my dog loves D. He’s always happy to go there and looks great after his groom.
26 de enero de 2026
lifestage grain free food
excellent quality as usual and very helpful and friendly staff
8 de enero de 2026
Never and problems and helpful staff
24 de diciembre de 2025
Lovely helpful staff
8 de diciembre de 2025
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