Jollyes The Pet People - Edinburgh Opiniones 

815
TrustScore: 4.5 sobre 5

4,5

Hermiston Gait Retail Park, EH12 9FX Edinburgh, Scotland, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Staff are always courteous, helpful and well presented. My dog loves this place especially pick n mix dog treats eg; rabbits ears etc I say pick 1 to him he ends up self picking about 4 or 5 lol 😆... Ver más

Valorada con 5 estrellas sobre 5

Absolutely brilliant shop. Prices are really reasonable. Other stores like pets at home overcharge. The staff are friendly. I never knew about jollyes until last month. Wish I'd known about it sooner.... Ver más

Valorada con 5 estrellas sobre 5

As previous visits there's a good stock of raw foods by different manufacturers/brands. Easy to view freezer contents and make selection. Loyalty scheme and discounts available on certain brands.... Ver más

Valorada con 5 estrellas sobre 5

Had gone in as pup seemed to have really soft stools and staff were amazing on listening and guiding me on a food more suited for him, and not even a week on after changin food i noticed a difference,... Ver más


Información sobre la empresa

  1. Tienda de animales
  2. Especialista en el aseo de mascotas
  3. Tienda de suministros para mascotas

Escrito por la empresa

From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.


Información de contacto

  • Hermiston Gait Retail Park, EH12 9FX, Edinburgh, Scotland, Reino Unido

  • 01313 859 190

4,5

Excelente

TrustScore: 4.5 sobre 5

815 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,5

Todas las opiniones

(815)

9222 opiniones en los últimos 12 meses

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Valorada con 3 estrellas sobre 5

Only popped in on this occasion for one…

Only popped in on this occasion for one item.As I was in the area.and found the staff member very unpleasant and uninterested. I have given 3 star review as use this shop a lot and putting this down to said staff member having a bad day.

6 de abril de 2025
Valorada con 5 estrellas sobre 5

This was the 1st time my miniature…

This was the 1st time my miniature daschound had been to the groomers, and I was worried she would misbehave as she has separation anxiety.
But the staff were really friendly and very professional, Heidi happily went away with them and I was told she was an absolute rockstar, I made sure she got the full pamper-wash and blow dry, de-shedding, nails, ears, and teeth cleaned and she came out smelling of baby powder 🥰 which was great, they were also really fantastic value for money. I have already booked for her 2nd visit.xxx

27 de marzo de 2025
Valorada con 5 estrellas sobre 5

Great

Great, knowledgeable staff, friendly, helpful and it's a pleasure shopping there.

16 de marzo de 2025
Valorada con 5 estrellas sobre 5

Excellent service

The young lady gave very clear details of possible options and gave excellent advice. Our dog is very nervous and does not cope well with adults. The groomer handled her extremely well and did an excellent job.

18 de marzo de 2025
Valorada con 5 estrellas sobre 5

Our favourite pet store in the whole…

Our favourite pet store in the whole Edinburgh/Lothian. Wonderful nd most friendly staff, always happy to help and always happy to interact with my doggie. They have most of what we need and even if not (my dog is raw fed and the current supplier is, I admit, not our favourite), the friendly staff and the atmosphere of the store has plenty to make up for any potential caveats.
In short - we love coming to this store!

18 de marzo de 2025
Valorada con 1 estrellas sobre 5

Discounts not being applied at the till

Every time I shop here, I get charged more than what it's supposed to be. There are discounts announced but when going through the till, these don't apply even when scanning the loyalty card. This last time it's just 50p but it's annoying that happens every time and I feel judge somehow for claiming back that little money, but if I chose the item over other brands, it's because it was on sale!

18 de marzo de 2025
Logotipo de Jollyes The Pet People - Edinburgh

Respuesta de Jollyes The Pet People - Edinburgh

Thank you for your review. We are sorry to hear this and kindly ask that you get in touch with our Customer Service Team via email to help@jollyes.co.uk so we can look into this further.

Valorada con 4 estrellas sobre 5

Frozen Reptile Food

Staff in the Hermiston Gait store are exceptional. Always friendly, courteous, and happy to help. Unfortunately, the store was out of the frozen reptile food I was after, and did not know when more would be available. Staff did say I could ring them to check stock availability before travelling to them in future. Hence, the 4 stars for this visit, but only because you were out of XL mice. Shop is always clean & tidy. Easy to locate items with signage.

12 de marzo de 2025
Valorada con 5 estrellas sobre 5

My first visit to Jolly's

My first visit to Jolly's, I found the experience pleasant, fair prices, not overcrowded by stock items easy to find and friendly helpful staff. Just disappointed you don't sell Encore cat food.

11 de marzo de 2025

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