Visitar el sitio web

Jollyes The Pet People - Edinburgh Opiniones 

815
•
TrustScore: 4.5 sobre 5

4,5

Tienda de animales
Escribir una opiniónVisitar el sitio web
Escribir una opinión

Localización

Cambiar localización

Hermiston Gait Retail Park, EH12 9FX Edinburgh, Scotland, GB

•
01313 859 190

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Staff are always courteous, helpful and well presented. My dog loves this place especially pick n mix dog treats eg; rabbits ears etc I say pick 1 to him he ends up self picking about 4 or 5 lol 😆... Ver más

Valorada con 5 estrellas sobre 5

Absolutely brilliant shop. Prices are really reasonable. Other stores like pets at home overcharge. The staff are friendly. I never knew about jollyes until last month. Wish I'd known about it sooner.... Ver más

Valorada con 5 estrellas sobre 5

As previous visits there's a good stock of raw foods by different manufacturers/brands. Easy to view freezer contents and make selection. Loyalty scheme and discounts available on certain brands.... Ver más

Valorada con 5 estrellas sobre 5

Had gone in as pup seemed to have really soft stools and staff were amazing on listening and guiding me on a food more suited for him, and not even a week on after changin food i noticed a difference,... Ver más

Información sobre la empresa

  1. Tienda de animales
  2. Especialista en el aseo de mascotas
  3. Tienda de suministros para mascotas

Escrito por la empresa

From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.

Información de contacto

  • Hermiston Gait Retail Park, EH12 9FX, Edinburgh, Scotland, Reino Unido

  • 01313 859 190

4,5

Excelente

TrustScore: 4.5 sobre 5

815 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,5

Todas las opiniones

(815)

9225 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información
Valorada con 5 estrellas sobre 5

Jolly Groomer Hermiston Gait fab service

I have taken my dog to The Jolly Groomer at Hermiston Gait in Edinburgh for about a year. They are fantastic! The team are so friendly, and really listen to what I want, as well as making helpful suggestions. My dog is not an easy customer but they are so patient, caring and go the extra mile to make it a positive experience.

20 de diciembre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

I won’t be back!!!!

That’s the first time I’ve been into Jollyes in Edinburgh. Tge experience was not Great. The shop was completely empty except for one couple so went straight to the Click and collect desk and gave the guy my name and order number. And I waited and waited some more (about 15 minutes) at which point I went bsvk to click and collect desk and asked where it was. He told me he couldn’t leave to go get another member of staff. Do eventually I went back and told him look I’m in a hurry hence click and collect could I not just take the items from the shelf to be told no. I showed him the receipt. After another 10 minutes someone finally showed up with my bags of puppy food. Not the best experience I’ve ever had so I won’t be back

6 de diciembre de 2024
Logotipo de Jollyes The Pet People - Edinburgh

Respuesta de Jollyes The Pet People - Edinburgh

We understand your frustration with the experience you had at our Edinburgh store. It sounds like you encountered a delay in receiving your Click and Collect order, and we apologize for the inconvenience this caused. We value your feedback and will use it to improve our customer service.

Valorada con 3 estrellas sobre 5

Helpful staff but too expensive

Staff member at till very helpful. Far too expensive for cat food

22 de noviembre de 2024
Logotipo de Jollyes The Pet People - Edinburgh

Respuesta de Jollyes The Pet People - Edinburgh

Good Morning,

Thank you for your review and for bringing this to our attention. We understand your concern about the pricing of our cat food. We strive to offer a wide variety of products to meet different needs and budgets. This will be reviewed by our teams with efforts to make our pet food more affordable for customers.

Please note that our stores do offer a Price Match Guarantee if you are able to show evidence of the item being cheaper elsewhere within a 5 mile radius.

Kind regards

Jollyes customer services

Valorada con 5 estrellas sobre 5

Customer service was extremely…

Customer service was extremely professional very friendly and lady who served us was very polite amd helpful , she made our shop in there very welcoming , can't remember her name but she was middle aged and short dark hair

18 de noviembre de 2024

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más