Josephsandell Opiniones 

90
•
TrustScore: 4.5 sobre 5

4,6

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Lovely fragrances, but slow delivery and no notifications to let me know it was being delivered. I did email but got no reply. Otherwise the wax melts more than make up for the communication technolog... Ver más

Valorada con 5 estrellas sobre 5

Having discovered Joseph Sandell at what was Hintlesham Halls Christmas fair 2025 both my daughter and myself absolutely love your fragranced wax melts! They are truly delightful and I can honestly... Ver más

Valorada con 5 estrellas sobre 5

I love the personal tone of all communication! It feels like being part of an experience. The pick and mix box is gorgeous! I love the tiny fragments on each wax melt, which add a touch of luxury.... Ver más

Valorada con 5 estrellas sobre 5

I have ordered from Joseph Sandell several times. I am always extremely happy with the products and service offered. The items are always great quality , arriving promptly , beautifully packaged and p... Ver más

Información sobre la empresa

  1. Tienda de velas

Escrito por la empresa

Joseph Sandell brand. Offering high end, home air care products. Browse our range of stunning scents in candles, reeds and our new skincare range.


Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

90 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 100% de las opiniones negativas

Suele responder en menos de 1 mes

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,6

Todas las opiniones

(90)

13 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Gingerbread Candle

I ordered the Gingerbread Candle and you can smell it with even lighting it. It smells incredible I highly recommend.

9 de diciembre de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Blown away by it

Blown away by it. Love the fragrances, the expensive looking packaging. Have recommended to my friends well done will be ordering in the future 👏👏👏👏

24 de noviembre de 2021
Opinión espontánea
Valorada con 1 estrellas sobre 5

Not all as it seems...cheap ingredients & poor customer service

This was a new company to me who present themselves as a quality company who use natural ingredients. Not so unfortunately.

Firstly my order was delayed as they had run out of bottles which they informed me of.

My order finally arrived yesterday but unfortunately one of the bottles of hand soap had leaked and the same bottle was heavily scored. I contacted them and received a response from someone called Jo who apologised and asked me to forward photographs which I duly obliged. No return response.

One of the most surprising and disappointing discoveries was the soaps are made with Sodium Laureth Sulfates which are a cheap foaming ingredient which is a well known skin irritant. Most much cheaper supermarket brands no longer use SLS for this reason.

Don't be fooled by fancy packaging and stylish advertising.

20 de abril de 2021
Opinión espontánea
Logotipo de Josephsandell

Respuesta de Josephsandell

Hi Martin,

Sorry for your experience with us, as per our email thread, we are happy to address your concerns.
We are saddened to learn that you believe we use cheap products, we can assure you that this is not the case. All of our products are produced to the highest quality so that our customers are always satisfied.

Have a great day.

We look forward to hearing from you again.

Joe

Valorada con 5 estrellas sobre 5

Beautiful Products

I absolutely love these candles. They smell gorgeous and are very long lasting. Love how evenly they burn also. Ruby Ruby Ruby is definitely one of my all time favorites. I also love their hand wash and wax melts, so many beautiful scents to chose from. Amazing gift ideas for that someone special. Highly recommend.

4 de marzo de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

My new obsession

My new obsession. I ordered myself some candles and wax melts, and I was so impressed, they last really well making the house smell beautiful. I love that there are so many scents to choose from, however, when it comes to ordering, I want the lot. Haha. For Christmas and birthdays gifts I could not recommend these enough, not only are the products lush but the packaging is beautiful. My mums words when she opened her gift on Christmas Day instantly lighting her new candles were “Devine” so that gift went down a treat.
I recently ordered waxmelts to put into some lockdown goodie bags for my friends, I left it to the very last minute and I had to contact the seller who was very professional and went above and beyond to help me receive them on time. Excellent customer service.
Thank you so much

1 de marzo de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

My favourite candles

The best candles I've tried; they burn very evenly, make the room smell amazing and the wicks last really well so you can get the most out of your candle. Have bought for friends who were also very impressed, and the seller was very helpful when gifting, including a personalised note. It's great to know they're eco-friendly too.

27 de febrero de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great products

The items that I have purchased from here smell lovely and last a long time. Good customer service and quick delivery

25 de febrero de 2021
Opinión espontánea

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más