We just bought a condo and had to custom order for the entire house, because some curtains had to be shorter due to baseboard heaters under the windows. Ordering was so easy, and the quality is great!... Ver más
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Consulta las opiniones de los clientes
I ordered one room darkening shade to check it out. We just installed it today. All we can think is, why did we wait so long? The shade is so attractive and perfectly keeps the heat and light from the... Ver más
For me, not a good experience. I have tried to get in contact with them for over a month to inquire about something. They either send automated emails but when a follow up is made they ignore the emai... Ver más
La empresa ha respondido
The blinds are well-made and installed exactly as per the instructions. They look terrific. The delivery was timely with minimal packaging. We are very satisfied. The only thing that would make it per... Ver más
4,1
Muy bueno
28 opiniones
Ha contestado el 60% de las opiniones negativas
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best roman shades EVER
im completely in love with my roman shades the light filtering is so beautiful, the fabric is so good, installation was really easy!! and shipping was so fast I order 4 roman shades all made to order and they arrive with in 3 weeks!
18 de diciembre de 2025
Opinión espontánea
Beautiful curtains - better than expected
I absolutely love the curtains I bought. They are sage green with off-white tassels on them, giving them a bohemian look. I plan on purchasing two more! Also, another bonus is we didn't even have to iron them when we received them. They were barely wrinkled upon arrival!
20 de diciembre de 2025
Opinión espontánea
Returns
Make sure you really like what you order because the return process is cumbersome and expensive and in my case I decided that although I didn’t like the color of the curtains it wasn’t worth the hassle of trying to return them. I didn’t even take them out of the package to check them out. They are sitting in my basement and I’m over $300 out of pocket. I will not be ordering from this company again
3 de diciembre de 2025
Opinión espontánea
Respuesta de Joydeco
Hi Anna,
We’re truly sorry to hear that your experience left you feeling disappointed and frustrated. This is certainly not the experience we want any customer to have.
We understand your concerns regarding the return process for custom-made products and how this influenced your decision not to proceed with a return. While custom orders do follow specific production and return guidelines, we recognize that this situation caused you inconvenience and regret, and for that we sincerely apologize.
Your feedback has been shared with our internal team as we continue working to improve our color guidance, order clarity, and post-purchase support. We would also like the opportunity to review your order details and see if there is any way we can further assist you.
Please feel free to contact us directly at [service@joydeco.com
]. We truly value your feedback and hope we may have a chance to restore your confidence in our brand.
Kind regards,
JOYDECO Customer Support Team
JOYDECO- GREAT EXPERIENCE !!!!!
Our experience with Joydeco could not have been better. They got samples to us quickly. The drapes they made for us were beautiful. They gave us great advice on the dimensions of the drapes and even made us custom ordered tie backs. What more could you ask for. Oh yes- the cost was terrific. Thank you Joydeco. We will always use your services for all our future needs. We highly recommend Joydeco and their very helpful team.
15 de octubre de 2025
Opinión espontánea
Great price for the product
Great price for the product. Takes a while to get but the price makes it worth the wait.
10 de septiembre de 2025
Opinión espontánea
Wrong Color Sent & Poor Customer Service
I ordered custom Navy Blue blackout Roman shades from JOYDeco Custom Blinds for $279. What I received was a set of black shades instead. The color selection on the website was confusing, and when I contacted customer service, they were not helpful in resolving the issue. Since these were custom items, I’m now stuck with a product that doesn’t match what I ordered.
Sharing my experience so others can double-check the color options and customer service policies before buying.
1 de diciembre de 2025
Opinión espontánea
Respuesta de Joydeco
Hi Debra Rimer,
Thank you for taking the time to share your experience. We’re truly sorry to hear that the Roman shade you received did not match the navy blue color you expected.
We understand how frustrating this can be, especially for a custom-made product. We sincerely apologize for the confusion caused by the unclear color descriptions on our product page, which may have led to the selection of a color different from what you originally expected. Our team has reached out to you to further review your order details and explore possible solutions, including alternative options or compensation where applicable. Customer satisfaction is extremely important to us, and your feedback has already been shared internally to help us improve our color guidance and customer support process.
Thank you again for bringing this to our attention. If you have any additional questions or would like to continue the conversation, please feel free to contact us directly at [service@joydeco.com].
Sincerely,
JOYDECO Customer Support Team
These curtains are absolutely amazing
These curtains are absolutely amazing! The material feels high-quality and they really block out the light perfectly. The color is exactly as shown in the pictures and adds such a modern, elegant touch to the room. They also help keep the room cooler during the day, which is a big plus. For the price, the quality is outstanding. Definitely recommend to anyone looking for stylish and functional blackout curtains!
8 de julio de 2025
Opinión espontánea
the best curtain 😍😍
the best curtain 😍😍
it is perfect for the house and the best choice I have made
i definitely recommend it to everyone❤️❤️
15 de agosto de 2025
Opinión espontánea
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