I would like to thankfull JPC Direct for having sent me technical information on an old thruster. I recommend JPC for their customer care
La empresa ha respondido
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Consulta las opiniones de los clientes
5 star service. Excellent customer experience. During our boating years we have purchased several items from an Isotherm 12v fridge to heaters and have always received 1st class service. More recen... Ver más
La empresa ha respondido
I contacted Tom at J P C Direct in the first instance for some technical assistance, he responded really quickly and was extremely helpful and clearly very knowledgeable too. It was clear through sev... Ver más
La empresa ha respondido
JPC came highly recommended in our marina when we needed our bow thruster repaired. I can see why. Tom went the extra mile to keep costs down, offered a free inspection to see if a lift could be avoid... Ver más
La empresa ha respondido
Información sobre la empresa
- Ingeniero marítimo
- Proveedor de sistemas de aire acondicionado
- Tienda de componentes y repuestos electrónicos
- Servicio técnico de calefacción y calderas
- Servicio de reparación de refrigeradores
- Tienda de refrigeradores
Escrito por la empresa
JPC Direct Ltd. launched as a business in 2013, when owner and director, Tom Gardiner purchased the company from his employer, JPC Ltd. The company had been agents for Webasto and Side-Power since the year 2000. We offer sales, installation, servicing and support of marine heating, air conditioning, bow and stern thrusters, marine refrigeration and marine generators. JPC sell only the best products available on the market, including Webasto diesel heaters, Webasto air conditioning, and Side-Power bow and stern thrusters. Isotherm fridges, Isotemp water heaters and Whisper Power, Paguro, Fischer Panda and Kohler marine generators, are also part of our range. Our online shop also offers a full range of parts for all of the above brands.
Información de contacto
Riverside Estate, Brundall, NR13 5PL, Norfolk, Reino Unido
- 01603 784884
- sales@jpcdirect.com
- jpcdirect.com
4,8
Excelente
406 opiniones
Ha contestado el 100% de las opiniones negativas
Suele tardar más de 1 mes en responder
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Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Gute Auswahl von Sleiper Zubehör
Gute Auswahl von Sleiper Zubehör. Schnelle und einfache Lieferung
27 de junio de 2023
Respuesta de JPC Direct Limited
Vielen Dank, dass Sie uns eine Bewertung hinterlassen haben – wir freuen uns sehr über Ihre Unterstützung.
Mit freundlichen Grüße
Greg (JPC)
The price of the product
The price of the product. When converted to USD it was OUTRAGEOUS, comparatively speaking.
19 de junio de 2023
Respuesta de JPC Direct Limited
Mark
Hi there - I am extremely sorry that you were unhappy with the prices - we pay market prices for these products also - which I agree are high - we are not in control of the pricing as such, although are clearly in the business of making profit - and I hope that you were happy with other aspects of the service.
Kind regards
Greg Eden (JPC)
Fast and efficient service and delivery
6 de junio de 2023
Respuesta de JPC Direct Limited
Many thanks for the appreciation - we are very grateful for your support.
Greg (JPC)
Great service
Great service, fast delivery , great customer service!!!
21 de mayo de 2023
Opinión espontánea
Respuesta de JPC Direct Limited
Many thanks for the review - we really appreciate your support - Greg (JPC)
Great service, rarely experienced.
The ordering process was simple but effective. Having spoken to someone at the company via the telephone, which was answered by a person after just a few calls, I was clear on what I was ordering and, more importantly that the item would reach me when I needed it. Everything went according to plan and commitments. Great service, rarely experienced.
7 de junio de 2023
Respuesta de JPC Direct Limited
Hi Gordon - Many thanks for the kind words - we really appreciate your taking the time to show your appreciation and delighted that the service was what you needed - all the best, Greg (JPC)
While there was a challenge with FedEx…
While there was a challenge with FedEx JPC made it right. Great customer service and Tom was responsive and supportive.
2 de junio de 2023
Respuesta de JPC Direct Limited
Thanks for the support - all the best, Greg (JPC)
Respuesta de JPC Direct Limited
Glad it all worked out - and thanks for the review - Greg (JPC)
There was a mix up with my order and…
There was a mix up with my order and they handled it very quickly.
5 de junio de 2023
Respuesta de JPC Direct Limited
Glad it was sorted out in the end and many thanks for the review - with apologies for the inconvenience - kind regards, Greg (JPC)
Friendly customer service on line
Friendly customer service on line, hard to obtain products I was in need of for specific replacements however JCP had them available and provided quick delivery. Products as expected, all installed and working well! Thank you JCP!
30 de mayo de 2023
Respuesta de JPC Direct Limited
Glad we were able to help - and many thanks for the review - all the best, Greg (JPC)
Great customer service
I ordered a webasto product for my caravan deisel heater in Australia. I was worried Jpc wouldnt deal with me. The product was still a great price even with the postage costs. The delivery arrived very quickly and worked perfectly. Faster than products ordered in Australia. Highly recommended
Thanks
29 de mayo de 2023
Respuesta de JPC Direct Limited
Many thanks for taking the time to leave a review. We really appreciate your support. Greg (JPC)
Respuesta de JPC Direct Limited
Thanks for the review. Much appreciated. Greg (JPC)
Respuesta de JPC Direct Limited
Nice to hear. Many thanks for the review. Greg (JPC)
Excellent processing and delivery of…
Excellent processing and delivery of items from the UK to the USA.
24 de mayo de 2023
Respuesta de JPC Direct Limited
Glad to be of service! Many thanks for the review. Greg (JPC)
Respuesta de JPC Direct Limited
Always nice to hear! Many thanks for the appreciation - Greg (JPC)
5 Gold Star, Customer care and friendly service
Very friendly and great service and customer care.
Great after sales support and super helpful.
Tom at JPC Direct.
10 de mayo de 2023
Respuesta de JPC Direct Limited
Great to hear. Many thanks for the kind words. Greg (JPC)
Excellent communication and customer…
Excellent communication and customer service.
27 de abril de 2023
Respuesta de JPC Direct Limited
Many thanks for the lovely review! Great to hear. Greg (JPC)
Respuesta de JPC Direct Limited
Good news! Thanks very much for the positive review - Greg (JPC)
Easy to order after a quick call to…
Easy to order after a quick call to check stock ! Arrived next day .
10 de mayo de 2023
Respuesta de JPC Direct Limited
Excellent to hear. Many thanks for leaving us a review - Greg (JPC)
Helpful staff
10 de mayo de 2023
Respuesta de JPC Direct Limited
Very nice to hear - many thanks! - Greg (JPC)
Dangerous and unprofessional
Crap customer service and dangerous work carried out. I have purchased a generator and fridges from this company and had problems with all. The generator was installed dangerously with fuel leaks which filled my boat with fuel and created huge amounts of damage. The fridges have been faulty and attempts to get warranty work completed are not responded to.
9 de mayo de 2023
Opinión espontánea
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