Jrcleaning Opiniones 

I hired them for an end-of-tenancy cleaning for a property I was moving into. First, two days before the scheduled cleaning—when I had already made all the arrangements for my move—they tried to reschedule it from Saturday to Sunday. When I strongly objected, explaining that I needed the cleaning done before unpacking, they agreed to keep the original appointment.

As for the cleaning itself, they only cleaned the obvious areas and didn’t go beyond surface-level work. Additionally, they threw away a loft pole that I had left behind a door in the morning. That evening, just 20–30 minutes after they left the property, I realised the pole was missing and immediately contacted them. They handled the situation very poorly, insisting that the loft pole was still in the property. They claimed to have seen it but couldn’t say where.

Despite my urgency—I needed the pole by Monday—they offered no real assistance. I spent nearly an hour searching for it in an almost empty property. When I told them the pole was definitely missing and that they must have taken it, they simply said they would check their before-and-after pictures and get back to me. I never heard from them again—not even a message or a call to follow up, apologise, or offer a solution.

Really poor cleaning service and even worse customer service. I would never use this company again.

Booked the services for end of tenancy cleaning , they cancelled at the last moment. Pathetic services