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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Fast delivery, great product. Have used it a lot since it arrived, only gripe is some of the liquid went inside where the plug cable enters and it’s really difficult to get into it to clean properly d... Ver más

Valorada con 5 estrellas sobre 5

Bought Kitchenaid kettle to replace our aging, rusting 12 year old model. Keenly priced and delivery exceptionally fast. Great 1st time purchase, will definitely use again.

Valorada con 5 estrellas sobre 5

Excellent customer service. Very fast turn around for emails which is a welcome addition and nice friendly staff. In particular thank you Amy for your help throughout my first ever purchase and will d... Ver más

Valorada con 1 estrellas sobre 5

I purchased a Hurom H400 2 years ago. The very small black plastic latch that secures the waste split. It wasn't forced as the company told me. The warranty is useless. It's just cost me £26 for a tin... Ver más

La empresa ha respondido

4,3

Excelente

TrustScore: 4.5 sobre 5

472 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 92% de las opiniones negativas

Suele responder en menos de 1 semana

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4,3

Todas las opiniones

(472)

130 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Wilfa Mixer

Perfect product. Perfect Service. Could it be bettered?
I seriously doubt it. Thank you and best of luck to Juicers.👍

28 de enero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Quick delivery

The item was exactly as shown in the photographs and an amazing £60 cheaper than we expected through looking at other companies. Delivery was a matter of days.

2 de enero de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Incompetent through and through

Please spend your hard earned money elsewhere. There is a similar named company to this who are a pleasure to do business with and have staff who are helpful, friendly and knowledgeable.

My order from here was thrown on the floor by the courier they used and the item is now damaged. I have sent video proof of this to juicers and 2 different people (Julie and Sara, a supposed managed) have told me that it was placed on the floor and are acting like I'm being unreasonable. As the item is damaged, I've asked to return and Sara has flat our said "Unfortunately, we will not be able to arrange collection of the parcel based on this.Hence, if you wish to return the parcel, then you will need to do so at your cost and we will not be able to reimburse you for the charges incurred." despite this being against the law.

I'm not going to let them speak to me like that and try and gaslight me. I've challenged this again but will likely need to go down the route of a charge back with my credit card.

"Excellent Customer Service" seems only to apply when there are no issues.

Just to respond to the below: I have sent two emails saying the product is damaged which they have overlooked. Not once have they asked (even after this) what the damage is or for proof. My issue with the parcel being thrown on the floor which after spending £550 on a juicer isn't unreasonable and them refusing to cover return postage for the damaged item, which is against the Consumer Rights Act 2015. Their last email to me is threatening legal action. What a bunch of cowboys. My review is 100% accurate.

28 de enero de 2025
Opinión espontánea
Logotipo de Juicers

Respuesta de Juicers

Thank you for your review and I am sorry that you are dissatisfied. I have read through the full email correspondence with Julia and my colleague, Sara. Firstly, I think it needs to be made clear that in no email response have you advised that the item you have received is damaged. All your email responses are demanding for the box to be collected as the driver did not place the box down slowly. You have not even advised in your responses that you have opened the box and the item is damaged or provided any proof of damage. You have only provided a video from your Ring camera of the DPD delivery driver delivering the parcel to you. Julia and Sara both tried to explain to you that we sell expensive items and hence, we try cover for such eventualities by triple boxing our products so that they do not get damaged if mishandled. That is the reason why Sara advised that if you wish to return the item based on how the courier has handled the outer box (which may I point out, you have no idea how any product that you purchase is handled by couriers prior to delivery) without even opening the package, we would not be able to do so free of charge. Hence, I am sorry that you are unhappy, however, this review is not truthful as you have not confirmed in your email correspondence with our support team that the item you have received is damaged.

Valorada con 5 estrellas sobre 5

Great service

Great service, fast delivery and excellent Kitchenaid Kettle. My last Kitchen aid kettle lasted 10 years - would highly recommend both product and supplier.

1 de diciembre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

I didn't buy anything yet

I didn't buy anything yet, but was willing to.
I'm happy though that read the 1-star ratings AND replies to them, which often are sarcastic and rude. I decided to buy with other company. Thank you.

27 de diciembre de 2024
Opinión espontánea
Logotipo de Juicers

Respuesta de Juicers

Hello, thank you for your review. I am unsure how I can help you more in this situation since I can see no contact with our customer service team or any purchase from you on our website. We try to give every customer a great experience and have tens of thousands of happy customers spanning over 20 years since we have been doing this.

I hope that in the future I hope you would consider shopping from us and if there is anything we can do to help, we would be more than happy to do so.

Valorada con 5 estrellas sobre 5

Omega MM1500HD Medical Medium Juicer

I bought this juicer especially for celery and it performs well above my expectations. The juice yield versus my slow masticating juicer is about 80% higher… the juicer almost pays for itself within a year when considering celery saved!

It’s easy to clean apart from the internal sieve which takes a bit more attention

Came with complimentary knife and vacuum jug - defo recommend!

8 de noviembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

The company seems good

The company seems good. I bought a kitchen aid mixer that I wasn’t happy with and they had no issue with me returning it. All in all I’d be happy ordering from them again.

16 de septiembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great company

My experience with juicers was superb firstly the price of my coffee machine was the best I could find on line anywhere second the dispatch time and delivery was excellent I'm now enjoying my ground coffee knowing that I had a really great deal

25 de octubre de 2024
Opinión espontánea

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