I purchased a blender from them and then quickly changed my mind about the colour so I sent them an email on the day I purchased it. They quickly got back to me and told me they were going to send me... Ver más
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Consulta las opiniones de los clientes
Excellent customer service. Very fast turn around for emails which is a welcome addition and nice friendly staff. In particular thank you Amy for your help throughout my first ever purchase and will d... Ver más
Its a pretty good product, admittedly hard to use correctly during a heat wave (defrost times may vary it seems) but otherwise good stuff.
Item well packaged and speedily delivered by Juicers. Wonderful machine, exceptionally well made and does exactly what it is supposed to do with ease. Bread making in particular made easy, all compl... Ver más
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Ha contestado el 92% de las opiniones negativas
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Great product, fast delivery!
Great product, fast delivery! I have had my eye on a KitchenAid for a long time and finally decided to take the plunge. I wasn't entirely sure what I wanted, but we knew a good deal and this seemed like a great choice. The site is clear, easy to use and the process was easy. Delivery was very fast and the product has been flawless since.
100% Customer Satisfaction
What a wonderful company to deal with, easy to navigate website, strong pricing and super quick delivery.
We even had a slight issue but nothing at all was too much trouble for Amy to resolve, would certainly purchase from again and would 100% recommend.
I mistakenly ordered a red KitchenAid…
I mistakenly ordered a red KitchenAid blender instead of the blue one I wanted. I immediately ordered the correct colour and contacted the company straight away to arrange a return for the unopened item, following their stated returns procedure.
The issue was not the return itself, but the customer service experience that followed. I was repeatedly asked the same questions, and with the company advertising a 14-day returns guarantee, I became understandably concerned about missing the deadline.
I eventually called customer services on 18th May and experienced one of the worst customer service interactions I have ever had. The representative repeatedly spoke over me, would not allow me to explain the situation properly, and ultimately hung up the phone on me. I was genuinely shocked by the way I was spoken to. I understand customers can sound frustrated when trying to resolve an issue, but there is never an excuse for treating people disrespectfully.
The entire interaction left me feeling dismissed and upset. Customer service should involve professionalism, patience, and basic courtesy — none of which I experienced here.
Sadly, this experience has completely put me off purchasing from this company again. I would rather pay more elsewhere and be treated with respect.

Respuesta de Juicers
Avoid purchasing goods from this…
Avoid purchasing goods from this company. I had a very disappointing experience with them. I purchased a pizza oven worth £499, and it arrived damaged. Initially, they refused to accept a return or provide a refund.
After I contacted my bank and requested a payment hold/dispute, they finally agreed to take the item back and issue a refund. However, after receiving the goods, they have neither refunded my money nor returned the product.
This has been an extremely frustrating experience, and I would strongly advise others to be cautious before dealing with this company. I am now considering taking legal action to resolve this matter.

Respuesta de Juicers
Fast responses and professional service…
Fast responses and professional service every time. Other companies should be learning from Juicers
Great Experience
I was shopping around for a KitchenAid mixer. Juicers had the most competitive price. It’s quite a lot of money for me to spend online so I was wary of using a company I haven’t purchased from before. I needn’t have worried. The service was top notch and the delivery is super fast. It arrived the next working day. I will not hesitate to shop from Juicers in the future.
Great price and service.
Fast, efficient service and a great price too. Delivered promptly by courier in good packaging.
Order went smoothly
Order went smoothly, no mishaps. I'm happy to recommend this company based on my experience
What an easy company to deal with
What an easy company to deal with. I bought a large kitchen aid mixer from them at a brilliant price. Delivery arrived well packaged and when they said it would.
This was my first time using Juicers and will definitely use them again
Great business
Item arrived promptly and was well packaged. Thank you.
I added this to my collection of…
I added this to my collection of kitchen Aid appliances as it matched with what I had ,and always trust that quality.
Amy was brilliant
Amy was brilliant, befitting a lady in customer service. She was non confrontational and offered a label for return of our product swiftly! A refund has now been applied. Thanks Amy!
Website was easy to use and fast…
Website was easy to use and fast delivery , thank you.
The Ultra Sharp Utility knife broke
The Ultra Sharp Utility knife broke. I emailed to let 'Juicers' know. Had a very quick, positive response to my email. The replacement knife was here the following day. Customer Service doesn't come better than that!
Great customer service
Had an issue with the product I ordered. I emailed and received a prompt reply and immediate replacement sent out. Great customer service! Thank you 🤩
Great Kitchen Aid hand mixer and…
Great Kitchen Aid hand mixer and excellent experience ordering through Juicers.co.uk. Would use again.
Terrible service
We bought a kitchenaid blender from this site for mother's day, and whilst it was a great gift, my mum preferred a different colour. They wouldn't allow an exchange, even when we offered to pay for the postage both ways so there would literally be no cost for them.
When we gave up and just opened the blender box to use, there is a big scratch on the blender glass when it is supposed to be a brand new product. Terrible company, will not purchase again from them or recommend.

Respuesta de Juicers
Prompt delivery
Prompt delivery, reasonable price, cheaper than buying from original manufacturer. Can't moan, pretty decent.
I received my glass bowl within a few days
I received my glass bowl within a few days of placing the order. It was exactly what I expected
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