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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Fast delivery, great product. Have used it a lot since it arrived, only gripe is some of the liquid went inside where the plug cable enters and it’s really difficult to get into it to clean properly d... Ver más

Valorada con 5 estrellas sobre 5

Bought Kitchenaid kettle to replace our aging, rusting 12 year old model. Keenly priced and delivery exceptionally fast. Great 1st time purchase, will definitely use again.

Valorada con 5 estrellas sobre 5

Excellent customer service. Very fast turn around for emails which is a welcome addition and nice friendly staff. In particular thank you Amy for your help throughout my first ever purchase and will d... Ver más

Valorada con 1 estrellas sobre 5

I purchased a Hurom H400 2 years ago. The very small black plastic latch that secures the waste split. It wasn't forced as the company told me. The warranty is useless. It's just cost me £26 for a tin... Ver más

La empresa ha respondido

4,3

Excelente

TrustScore: 4.5 sobre 5

472 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 92% de las opiniones negativas

Suele responder en menos de 1 semana

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4,3

Todas las opiniones

(472)

130 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Easy to order and excellent service

Easy to order . Had what I was looking for at a competitive price. My old Bamix swissline had just about died. I didn't need everything again , so bought the prime which is a higher spec motor anyway. Powerful and really pleased with it Didn't have to wait very long for it to arrive which was good. No complaints as I experienced excellent service thank you .

21 de abril de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Extremely disappointed with my…

Extremely disappointed with my experience. I ordered a flour mill and never received an order number or tracking details. Despite contacting the company, they simply resent the item without addressing the issue, and used the wrong email address —meaning I couldn’t receive the delivery PIN. When I called for help, the customer service was shockingly rude. The agent shouted over the phone, showed no interest in resolving the issue, and hung up on me. Completely unprofessional and frustrating from start to finish. I would not recommend this company.

Update: I feel your response shows the lack of professionalism in your customer service my initial review outlines. Thank you.

Update: I can confirm that I have received the parcel after contacting DPD which were very helpful. I would like to add that I never tried to claim non-receipt. However, by the responses, I hope people can see the level of customer service within your company. Thank you for your response.

21 de mayo de 2025
Opinión espontánea
Logotipo de Juicers

Respuesta de Juicers

Thank you for your review and for providing further information as the name on your order is completely different to the name on your review. I have investigated into your issue and can see that you sent an email yesterday claiming that you had received no email confirmation from ourselves when you placed your order even though you had email correspondence with our support team on the same email address that you put on your order. You also claimed to have contacted DPD and they advised that the email address they had was incorrect. I can see that my Manager responded to your email with screenshots provided by DPD to confirm that they had indeed the correct email address on file and this is further supported by the fact that the parcel was delivered to you yesterday at 12:35pm with the pin provided which you only received via email. This PIN code could only have been received via email as you had provided the incorrect mobile number. Hence, you had indeed received the PIN code via email and tried to falsely claim non-receipt so that you could try receive the parcel without providing the PIN code and then claim that you had not received the parcel. We have implemented this secure DPD courier service with the PIN code for all high value items above £200 so as to avoid false claims of non-receipt because, the unique PIN code is only sent to the recipient's email address and mobile number so no one else will have access to the PIN code and it has to be provided to the driver for the parcel to be delivered.

Update: I have simply stated the facts which is that you had received the email from DPD with the PIN code. Hence, you have left a false review because, indeed if DPD did not have your correct email address, then you would not have received the PIN code and your parcel would not have been delivered yesterday at 12:35pm.

Valorada con 5 estrellas sobre 5

Exceptional!!

Exceptional!!! The price was the most competitive on the market. They shipped and delivered so fast. I’m sure the delivery team pulled an all-nighter to get it to me. Then it arrived and I’m blown away…ice, fruit, nuts…not a problem!! Use Juicers!!!

1 de abril de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great service

Really great service, had an issue with a mixer i bought through them, after a month of trying and failing to contact the manufacturer to sort it, juicers were really great and fast at organising an exchange

21 de abril de 2025
Opinión espontánea

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