Great site, lovely clothes, easy purchase process and prompt delivery. The coat I ordered in my usual size arrived and it's way too big. I've tried to return via the link to Royal Mail's return servic... Ver más
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
I first was in communication with Anna at Jules B regarding sizing for the Lofina. The replies were quick, helpful and very professional. Once ordered, shipping communication was great and the sandals... Ver más
La empresa ha respondido
Again faulty goods, a pair of Oliver Sweeney boots, unwearable due to tie hook breaking, reported to julesb, stated they would be in-touch. Never heard from them again. Very very poor customer servic... Ver más
The quick shipping and turnaround delivery to the US. One suggestion that i do have for the team is please for different brand do provide correct sizing don't put up a generic size chart and expect e... Ver más
La empresa ha respondido
Información sobre la empresa
- Tienda de ropa
- también en la categoría
- Tienda de accesorios de moda
- Tienda de ropa para hombres
- Tienda de ropa para mujeres
- Zapatería
Escrito por la empresa
We’re Jules B, a luxury fashion retailer based here in the UK. We’re an independent, family-run business and we believe in giving our customers something that little bit different. Though our focus is on luxury fashion, our unique ethos of product before brand means that each and every item has been carefully selected on the merit of its design, quality and value for money. This approach enables us to curate a distinct offering of men’s and women’s clothing, footwear and accessories, which we know our customers will love and won’t find anywhere else. We offer an exclusive range of established designer brands and a selection of more niche, independent labels, so there’s always something new to discover.
Información de contacto
Yellow Brick House, Back New Bridge street, NE1 2TY, Newcastle, Reino Unido
- +44 (0) 1912112331
- customercare@julesb.co.uk
- julesb.com
3,7
Medio
182 opiniones
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
No ha contestado las opiniones negativas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Love these sneakers!
Love these sneakers!
Jules B kept me always up to date where they were in delivery.
17 de octubre de 2024
Opinión espontánea
Respuesta de Jules B
Hi Patricia,
Thank you so much for your kind review! We're thrilled to hear that you love your new sneakers! We hope to see you shop with us again soon.
Kind Regards,
Jules B
Amazing Communication
Outstanding! The communication the company provides is top notch. I was updated on my order constantly. I love the skirt I ordered. Thank you!
13 de octubre de 2024
Opinión espontánea
Respuesta de Jules B
Hi Anieds,
Thank you for your wonderful feedback! We're glad to hear that you appreciated our communication and that you love the skirt you ordered. Your satisfaction is important to us, and we look forward to assisting you again in the future!
Kind Regards,
Jules B
The item arrived fast and in good…
The item arrived fast and in good condition
13 de octubre de 2024
Opinión espontánea
Respuesta de Jules B
Hi Marcos,
Thank you for your feedback! We’re pleased to hear that your item arrived quickly and in good condition. We appreciate your support and hope to serve you again in the future!
Kind Regards,
Jules B
Great Experience
Great products. Easy shipping to USA. Great customer service.
6 de octubre de 2024
Opinión espontánea
Respuesta de Jules B
Hi Jennifer,
Thank you for your positive feedback! We’re glad to hear you've had a positive experience shopping at Jules B. Our team is dedicated to providing great customer service, and we appreciate your recognition. We look forward to serving you again soon!
Kind Regards,
Jules B
Nice Surprise!
I was not sure if the tie is still available.
However, Jules B made everything possible to get one for me. I really appreciate this outstanding service.
Yours!
26 de septiembre de 2024
Opinión espontánea
Respuesta de Jules B
Hi Isak,
Thank you for your lovely review! We're thrilled to hear you managed to find exactly what you wanted through our website. Furthermore, we're very happy to know you rate our service so highly! We hope to see you shopping with us again soon.
Kind Regards,
Jules B
Steven
The selections, sales, shipping cost, and discount coupon.
3 de octubre de 2024
Opinión espontánea
Respuesta de Jules B
Hi Steven,
Thank you very much for your feedback! We're pleased to hear you had such a positive experience shopping with us and we hope to see you back again soon.
Kind Regards,
Jules B
Excellent Experience All Around!!
I Love Campomaggi bags, and this one did not disappoint. It is Gorgeous!! Shipping was incredibly fast for international! Great Experience! I would gladly shop at this store again!! Thank You!
30 de septiembre de 2024
Opinión espontánea
Respuesta de Jules B
Hi Penny,
Thank you for your fantastic review! We’re delighted to hear that you love your new Campomaggi bag and that it met your expectations. We share your enthusiasm for these beautiful bags, which is why we've proudly stocked them for many years. We truly appreciate your kind words and can’t wait to welcome you back in the future!
Kind Regards,
Jules B
I didnt believe this was leggit…
I didnt believe this was leggit merchandise… i recieved my items and was blown away…. Jules B is my new go to place for shopping.
27 de septiembre de 2024
Opinión espontánea
Respuesta de Jules B
Hi Alex,
Thank you so much for your fantastic review! We're delighted to hear that you were pleasantly surprised by the quality of our merchandise. It’s wonderful to know that Jules B has become your new go-to shopping destination! We truly appreciate your support and look forward to serving you again soon.
Kind Regards,
Jules B
A most satisfied customer
The product in the service was extraordinary also you could tell it wasn't branded in the United States the products United States are nowhere near the UK products nor service and keeping up with all the routes and delivery was perfect I will do much business with you keep me on your website website thank you
23 de septiembre de 2024
Opinión espontánea
Respuesta de Jules B
Hi Robert,
Thank you for your wonderful review! We're thrilled to hear that you found our products and service extraordinary. We’re committed to providing exceptional service, and we look forward to serving you again in the future.
Be sure to stay connected with us through our Newsletter so you can be updated on new stock arrivals, upcoming sales and much more!
Kind Regards,
Jules B
Great purchase at a good deal
Love that I found the skirt I was looking for, at a discounted price. Happy to know that Jules B sells the brand Me369. The whole process was fast even from CA in the USA. Order placed and item received within a week! Would have been a 5 star experience if I had known the delivery required signature. Wish there was an option to remove the requirement so it was delivered on the first attempt.
15 de septiembre de 2024
Opinión espontánea
Respuesta de Jules B
Hi there,
Thank you for your thoughtful review! We're delighted that you found the perfect skirt and that your order arrived quickly.
We appreciate your feedback about the signature requirement for delivery. This policy is in place for security reasons, ensuring that your package is safely delivered and received by you. While we understand that this may not always be ideal, please note that if your package cannot be delivered, often there's an option to pick it up at a collection point at your convenience.
Once again, we appreciate your lovely feedback regarding your recent shopping experience!
Kind Regards,
Jules B
Everything arrived as ordered and so…
Everything arrived as ordered and so quickly from overseas!!
4 de septiembre de 2024
Opinión espontánea
Respuesta de Jules B
Hi Kelli,
Thank you for your kind review! We're delighted to hear that your order arrived quickly, especially from overseas. We appreciate your support and look forward to serving you again!
Kind Regards,
Jules B
Prompt delivery and well packaged
Prompt delivery and well packaged - a treat to open!
21 de agosto de 2024
Opinión espontánea
Respuesta de Jules B
Hi Martha,
Thank you for your lovely feedback! We’re delighted to hear that you enjoyed the prompt delivery and the careful packaging. It’s wonderful to know that opening your order was a treat. We look forward to serving you again!
Kind Regards,
Jules B
I’m so happy to discover this site
I’m so happy to discover this site. I’m from the US and I think the quality is better.
1 de agosto de 2024
Opinión espontánea
Respuesta de Jules B
Hi Kevin,
Thank you for your wonderful feedback! We’re thrilled to hear that you’ve discovered our site and are pleased with the quality of our products. It’s great to know that even from the US, you find our offerings to be of superior quality. We look forward to providing you with more excellent products and service in the future.
Kind Regards,
Jules B
Outstanding Performance
This firm provided outstanding service and a very satisfactory product. Their communication was consistent and excellent. I highly recommend them for your next purchase!
12 de agosto de 2024
Opinión espontánea
Respuesta de Jules B
Hi Sam,
Thank you very much for your review! We're thrilled to hear that you were pleased with both our service and your purchase. Consistent communication is a priority for us, so we're glad it made a difference for you.
Kind Regards,
Jules B
Respuesta de Jules B
Hi Anne,
Thank you for your positive feedback! We're thrilled to hear you loved your purchase so much. We hope to see you shopping with us again soon!
Kind Regards,
Jules B
extremely good!
responsive customer support, fast delivery, perfect quality, good price. I’m very happy about my new bag!
26 de julio de 2024
Opinión espontánea
Respuesta de Jules B
Hi Глаша,
Thank you for your review! We're thrilled to hear you’re happy with the quality, price, and fast delivery of your new bag.
Kind Regards,
Jules B
Paid for the shipping but Delivery date…
Paid for the shipping but Delivery date is not accurate! Till now i still don’t have the item! Really upset with this.
13 de julio de 2024
Opinión espontánea
Respuesta de Jules B
Hi Teddy,
I'm sorry to hear that there was a delay with your order being delivered. Although we find our international delivery service is usually swift and delivers on time, there may be an occasion where delivery cannot be fulfilled as soon as we estimated. Upon reviewing the order status, I can see your order has now been delivered which I'm thrilled to see.
Kind Regards,
Jules B
I appreciate the selection you offer
I appreciate the selection you offer, the price is excellent, and the shipping is super fast, even all the way here to the USA. I'm loving my pieces. Thank you.
19 de julio de 2024
Opinión espontánea
Respuesta de Jules B
Hi there,
Thank you for your feedback! We’re glad you’re enjoying your pieces and that our selection, pricing, and shipping met your expectations.
Kind Regards,
Jules B
From the US with Love
I live in the US and I was kept abreast on the whereabouts of my purchase from purchase to delivery. The package arrived within 7 days from the date of purchase. Let's not talk about the price. It was much cheaper than purchasing the same item here in the States, even with the shipping. That was surprising since it was coming from another country. I'm totally impressed with the service and I would definitely recommend Jules B.
21 de julio de 2024
Opinión espontánea
Respuesta de Jules B
Hi Troy,
Thank you for your lovely review! We're delighted to hear that you were pleased with our service and felt you were kept informed throughout the shipping process. We appreciate your recommendation and look forward to serving you again in the future!
Kind Regards,
Jules B
Leuke webshop
Leuke webshop. Mooie collectie. Levering zoals verwacht
19 de julio de 2024
Opinión espontánea
Respuesta de Jules B
Hi Faccenda,
Thank you for your review! We're pleased to hear you enjoyed browsing our website and your order was delivered on time.
Kind Regards,
Jules B
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.