Great site, lovely clothes, easy purchase process and prompt delivery. The coat I ordered in my usual size arrived and it's way too big. I've tried to return via the link to Royal Mail's return servic... Ver más
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Consulta las opiniones de los clientes
I first was in communication with Anna at Jules B regarding sizing for the Lofina. The replies were quick, helpful and very professional. Once ordered, shipping communication was great and the sandals... Ver más
La empresa ha respondido
Again faulty goods, a pair of Oliver Sweeney boots, unwearable due to tie hook breaking, reported to julesb, stated they would be in-touch. Never heard from them again. Very very poor customer servic... Ver más
The quick shipping and turnaround delivery to the US. One suggestion that i do have for the team is please for different brand do provide correct sizing don't put up a generic size chart and expect e... Ver más
La empresa ha respondido
Información sobre la empresa
- Tienda de ropa
- también en la categoría
- Tienda de accesorios de moda
- Tienda de ropa para hombres
- Tienda de ropa para mujeres
- Zapatería
Escrito por la empresa
We’re Jules B, a luxury fashion retailer based here in the UK. We’re an independent, family-run business and we believe in giving our customers something that little bit different. Though our focus is on luxury fashion, our unique ethos of product before brand means that each and every item has been carefully selected on the merit of its design, quality and value for money. This approach enables us to curate a distinct offering of men’s and women’s clothing, footwear and accessories, which we know our customers will love and won’t find anywhere else. We offer an exclusive range of established designer brands and a selection of more niche, independent labels, so there’s always something new to discover.
Información de contacto
Yellow Brick House, Back New Bridge street, NE1 2TY, Newcastle, Reino Unido
- +44 (0) 1912112331
- customercare@julesb.co.uk
- julesb.com
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
No ha contestado las opiniones negativas
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Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
I was so happy to find a pair of UGG…
I was so happy to find a pair of UGG sandals at a great price from Jules B! They arrived quickly to the US and we’re packaged well. The shoes are beautiful. Will definitely order again!

Respuesta de Jules B
Fast shipping and fabulous packaging!
My dress arrived to the US SO quickly! It was beautifully packaged. I would DEFINITELY buy from Jules B again!

Respuesta de Jules B
Gorgeous clothing and terrific customer service
My purchase arrived timely in perfect condition, beautifully wrapped, fits terrific and looks gorgeous!!!

Respuesta de Jules B
I love the selection of dresses and the…
I love the selection of dresses and the shipping from the UK to the USA is remarkably quick with excellent updates along the way! I have been pleased with my experiences so far.

Respuesta de Jules B
No surprises!
My order arrived on time and was exactly as expected. I hate to shop on line but I plan to shop again at Jules B again! The quality and price of my Ananda dress was excellent.

Respuesta de Jules B
Easy to purchase
Easy to purchase, fast international shipping and the item is exactly as posted

Respuesta de Jules B
JulesB UK is a fantastic and reliable online store! Love it!!!
JulesB UK is a fantastic and reliable online store from UK. First, I'm a curious new customer, that eventually switched over to be a regular JulesB UK online shopper and customer from Vancouver BC Canada for almost 5 years now. The best online store of designers clothes and others. I bought all my Fred Perry shirts, polos, brentham jackets and sweaters at JulesB UK in USD. The response was good, delivery was fast via Royal Mail and Canada Post. Price discounts are sometimes offered. Recently, as just 2 weeks ago, I ordered 1 Fred Perry sweater and 1 polo shirts at good price discount of 20%, for good quality made Fred Perry clothing. Just received my order it in less than 2 weeks. Same with my previous orders, no problem at all. Great job JulesB UK. High-Five to very responsive sales team and will buy more!!! >>> Extra: And had referred you to my family and friends to buy to your JulesB UK online store.

Respuesta de Jules B
The jacket was super huge
The jacket was super huge. I am always size 10 in self portrait. It didn't say it runs large. The website doesn't offer a shipping label for return. It would cost me 120 dollars to ship it back. Super unhappy.

Respuesta de Jules B
The quick shipping and turnaround…
The quick shipping and turnaround delivery to the US. One suggestion that i do have for the team is please for different brand do provide correct sizing don't put up a generic size chart and expect every brand to have similar sizing. I ordered a Large Stenstorm shirt and i glad i did because it fit my buddy exactly, medium would be too small.

Respuesta de Jules B

Respuesta de Jules B
Package not delivered by usps
Item was less expensive here than…
Item was less expensive here than anywhere else, arrived when they said it would. Would definitely purchase here again.

Respuesta de Jules B
Super fast shipping
Super fast shipping, great prices- easy to navigate website

Respuesta de Jules B
Amazing
Amazing! Such a great sale on an item!
Very fast shipping
Great notification emails on packaging tracking

Respuesta de Jules B
Wrong color coat sent
I order a white coat and a silver coat was sent. I should not have to pay for returning a coat incorrectly described.

Respuesta de Jules B
They blatantly lie
They blatantly lie. Do not trust their sizing guide. I ordered a Hackett Gilet, according to JulesB’s online guide for the product a size XXL equated to a 44” chest. I already owned another Hackett Gilet supplied by JulesB also size XXL that fitted perfectly. When the latest Gilet arrived it was a size 52”!! Fitted like a tent, grossly oversized. JulesB’s disingenuous position? That their sizing is identical to Hackett’s and if it’s marked XXL it’s a XXL. Their Customer services manager blatantly lies, is irresponsive to complaints unless the client chases repeatedly. Excuses for delays varied from alleging that she did not receive my email (twice) and also that she was off sick. Oh please. I am still waiting for a response to those two emails. Currently also waiting for a response to my continued complaint email dated 9th February. The manager thinks that she can avoid all of those communications, ignore all of the pertinent questions and general content and simply hide behind a blatant lie that has already been exposed in her last response. The lack of competence and professionalism is palpable. Although I do appreciate the difficulties in responding, simply because JulesB’s position is totally indefensible. To think that all of this over a matter of principle. The return postage fee of just £15.95. Yet JulesB instead of accepting that their clothing guide is not fit for purpose, is generic and not manufacturer specific as they wrongly claim would choose to dig their heels in in spite of overwhelming evidence including screenshots, product measurements (as supplied) etc. Over ten years of custom from an entire family. Thousands upon thousands of pounds worth of business discarded because of a customer services managers apparent ego and seemingly non existent levels of common sense. I would like to think that the founders of this company did not build their highly successful business based on the negative values now being projected by employees of this brand. I’m retired, I have plenty of time to commit to unscrupulous companies and I fully intend to do so - on a point of principle. Edit - Following JulesB’s response below the blatant lie continues. Their size guide states that an XXL size for the garment in question was 44” when it is in fact 52”. I sent them a screen shot and I still have it. Unfortunately there is no scope to publish here to show them out for what they are. There was a time when companies had ethics and cared about their reputations. JulesB simply choose to lie after lie. A once great company ruined by total incompetence. Next, consumer affairs, trading standards etc etc to further expose their wrongs. P.s They claim to have fully investigated this complaint yet the manager has failed to respond to my last three emails, politely requesting justification for their ludicrous decision and of course exposing their blatant lies - the photographic evidence provided throughout this complaint all conveniently ignored They are an absolute disgrace to reputable retail - modern day pirates of the 21st century.

Respuesta de Jules B
Excellent pricing and service
Excellent pricing and service! Super fast shipping!

Respuesta de Jules B
Loved ❤️
Beautifully packaged, Arrived promptly, and In Excellent condition…..Thank you !!!

Respuesta de Jules B
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