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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Filled in the web form the night before, got whatsapp messages this next morning, had a few messages back and forth and everything seemed good. Then a no show, and no response to any forms of contact... Ver más

Valorada con 5 estrellas sobre 5

Absolutely first class! Contacted Junk Munch yesterday morning to get garden shed emptied, I accepted their terms,the work has been done in less than 24 hours.Nathan was brilliant ⭐️

Valorada con 5 estrellas sobre 5

Used JunkMunch to clear some old bits and pieces before our house move. Communication was via WhatsApp, and the whole booking and collection process was simple and straightforward. Arrived promptly... Ver más

Valorada con 5 estrellas sobre 5

Communication was prompt as was the service. Very efficient, and left area clean and tidy. I did not even have to be home, they took pictures when job complete and I paid remotely, so convenient. Very... Ver más

Información sobre la empresa

  1. Servicio de recolección de residuos
  2. Servicio de basuras
  3. Servicio de limpieza de casas
  4. Servicio de tratamiento de desechos

Escrito por la empresa

At our JunkMunch LTD, we are committed to providing a professional and reliable waste removal service that meets the needs of our customers in the most cost-effective and efficient way possible. With over 4 years of experience, 336 online reviews, and thousands of satisfied customers, we have the expertise and reputation to deliver the best possible service. Whether you have a small pile of household waste or a large commercial project, we have the tools and resources to get the job done right. Our team of specialists is dedicated to providing top-quality service and ensuring that your waste removal needs are met in a timely and efficient manner. We are confident that our commitment to customer satisfaction and our experience in the industry make us the best choice for your waste removal needs. We look forward to working with you and helping you achieve your goal


Información de contacto

4,3

Excelente

TrustScore: 4.5 sobre 5

352 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No ha contestado las opiniones negativas

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Valorada con 1 estrellas sobre 5

Still waiting for my deposit

Booked a collection and paid a £40 deposit. He said he would come in the morning hr never showed. He finally called late afternoon. He told me he can’t come until the following week. We were moving house in a few days. I cancelled him.

Hi Simon, no worries I am sorry,

I will process the refund shortly. This will be sent from square payments and can take between 7 & 10 working days.

I still haven’t got my refund they won’t even return my calls.

He was doin a collection in the morning and then coming to us.

Hi Simon. Sorry I missed your call we was on a collection. This has completely filled the van up. Being a Saturday I can empty it untill Monday. This was supposed to be a small load but turned into 1/2 a load.

If you are using a old number why do i get a Thank you for contacting Junk Munch LTD! Please let us know how we can help you.
message when you text it.

Mastercard have refunded my £40 so if you dont agree please take it up with hem.

19 de agosto de 2023
Opinión espontánea
Logotipo de JunkMunch LTD

Respuesta de JunkMunch LTD

Hi Simon, that doesn't sound correct we book collections for an all day appointment between 8am - 5pm. Refunds are sent using square payments. if you can send your booking details over to info@junkmunch.co.uk we can look into to his for you. Our old mobile number is no longer in use as we now use a company number.

Thats WhatsApp automatics reply, you have conveniently left that part out in your reply above. There is no disagreeing, we sent you the refund on the day we said we would, we are glad you have finally received it.

Valorada con 5 estrellas sobre 5

First class all round

First class all round, fantastic communication, reasonable cost, nice people. I Would have no hesitation in recommending this company.

13 de septiembre de 2023
Valorada con 5 estrellas sobre 5

Neat & tidy work

They came on time. Done all the work within 30 mins, Cleared all the rubbish. Left my back yard garden clean and tidy.
Really happy and satisfied with the work.
Well done 👍

13 de septiembre de 2023
Valorada con 5 estrellas sobre 5

Quick and efficient

Communication was great via WhatsApp. Paid £40 deposit and filled out booking form. Instant quote given. Two polite people came on time to collect two old sofas. Took just 10 minutes. Balance paid by debit card on the spot. Great service. Would use them again.

12 de septiembre de 2023
Valorada con 2 estrellas sobre 5

I was promised a disposal note and did…

I was promised a disposal note and did not receive anything. It's very important to us that the waste is disposed of appropriately. Also, the operator set his stopwatch immediately and we got the impression there was little or no flexibility in terms of additional charges if the work took longer than 15 minutes (it didn't).

6 de septiembre de 2023
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Respuesta de JunkMunch LTD

Hi Steven, That doesn't sound correct, i can see the waste transfer note on our side on Sep 7, 2023, 9:32 AM (4 days ago) and that you signed it off.

If you can message us with your email address ill make sure its correct as they are sent out automatically, we haven't received any message since we last spoke otherwise we could of checked this for you.

With regards to the labour, this is something we have to do as soon as we arrive so we can prove how long a collection takes, this collection took exactly 15 minutes from arrival so there was no additional charge for you to pay.

Valorada con 1 estrellas sobre 5

DO NOT USE!!

DO NOT USE!!! Paid my £40 deposit told him the waste is on the drive he emailed me saying he is 20/30 minutes away he turned up and left and told me it was a wasted journey because I wasn’t there even though on the booking form it says they do kerbside if you are not there. He then gets you on a technicality saying I need to be there and pay up. Well wait for the reply to this and he will say the same. ABSOLUTE SCAM

23 de agosto de 2023
Opinión espontánea
Logotipo de JunkMunch LTD

Respuesta de JunkMunch LTD

Hi Connor, We did message you 20/30 minutes before we arrived, we do this so you are aware we are coming and to ensure you are available.

We had no response and no one was home for the collection, We waited over 10 minutes and had to leave, Your deposit is used to cover the 30 minutes travel time and fuel. This is far from a scam! and not a technicality.

We absolutely would of much preferred to of made the collection! We would benefit far more than £40! it makes no sense to just leave on arrival.

The booking form clearly states, full payment can be made on completion of the collection, Not hours or days later, and this is always done with cash or card. We are sorry you feel scammed but we was happy to rearrange however you decided to cancel.

https://junkmunch.co.uk/terms-conditions/

Valorada con 5 estrellas sobre 5

Happy customer

The guys removed two sofas quickly and efficiently. They were friendly, prompt ( they told me when they were on the way), booking and paying was simple, quick and hassle free, in fact all good. I have saved the number would recommend the company and would definitely use them again.

18 de agosto de 2023

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