Having visited the store in person when we lived in the area, we know that it's a wonderful shop run by some great people. As such, when we moved up North, we have continued to purchase our large... Ver más
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Consulta las opiniones de los clientes
Have used this company for several years with no problem. However, due to Eden Dog food not being able to supply stockists for a number of weeks I needed to cancel my order as I had to change brand... Ver más
La empresa ha respondido
I’ve been ordering online for about 2 years with no issues, but part of my order from January 7th didn’t arrive. I emailed on the day, chased again and have rung every day leaving messages but haven’... Ver más
Came back to this company having had a poor experience previously. However, things hadn’t improved. Placed order 21st December- website banner stated still ordering and delivering over the festive per... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
Jurassic Bark Online, originally rooted in Littleport, Cambridgeshire, has grown to become one of the most popular pet supplies stores in the UK. We provide food and accessories for cats, dogs, small animals, exotic pets, and aquatic creatures. Our extensive range includes pet food, tags, leads, collars, and hygiene and veterinary products. At Jurassic Bark Online, we offer unbeatable prices without compromising on quality, ensuring top-notch pet food and exceptional customer service.
Información de contacto
Saint John's Way 12, PE38 0QQ, Downham Market, Reino Unido
- info@jurassicbark-online.co.uk
- jurassicbark-online.co.uk
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 21% de las opiniones negativas
Suele responder en menos de 1 semana
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Great product delivered quickly
Subscription monthly
I recently subscribed every month for my order of carnilove, this is working well, and every month my payment is taken and delivery usually next day, thank you so much for this service, its one less job I need to think about because jurrasic bark have it taken care off
Correct Dog food was delivered quickly…
Correct Dog food was delivered quickly and well packaged. Thank you
Gold Standard in Dog food, great company
Great products and fast delivery and service. As an older person I have found the new look website difficult but found my way round it in the end.
Always buy Acana here, the gold standard in dog food for my pet.
Excellent offers too now and again.
Excellent service
Very quick delivery and excellent communication of delivery date
My usual supplier was out of the dog…
My usual supplier was out of the dog food we regularly order. After searching I found your website. Placed an order and it was delivered really quickly, no fuss. It was a very easy transaction.
Great - as always
I have ordered many times (and will continue to do so) - they offer a wide range of high quality dog foods and the delivery is super quick every time.
Exceptional service
We have been using for quite some time. Always great a reliable service. Have a few problems due to technical issues but both times customer service was absolutely brilliant
Great customer service and next day delivery
I ordered some dog food but accidentally got sent a different version of it (which can be a very easy mistake, only difference really is a different dog on the front of the packaging). I emailed them off the back of my order confirmation and got a response back from Josh who has great customer service and rectified the issue straight away. Will definitely order from here again, especially with the free next day delivery over a £45 spend
Excellent product and service
Our Labrador is enjoying the food and it is improving his health. Your ordering and delivery service was excellent. Thank you
From ordering to the fast delivery
From ordering to the fast delivery. I will be using again.
Always a very reliable and speedy…
Always a very reliable and speedy service and excellent quality products. Thank you -- you are appreciated.
Can I just say how helpful and fabulous…
Can I just say how helpful and fabulous this company is. I'm a bit rubbish sometimes with being on time with getting food for my dogs because there's so much going on and need next day delivery and this company are fabulous! Rosie and Bertie thank you muchly. I've used them so many times as their prices are very reasonable and the food is great quality. Thank you so much
Delivery good arrived at time stated.
Delivery good arrived at time stated.
Welcome discount
What I don't like is the offer on repeat orders 2 of my goldens are older I don't want to order excessively at their age so penalised with cost.
Double payment taken and delayed delivery!
Previous orders with this company have been fine, but this time when I submitted the order the website said it would be delivered on 2nd Jan - it actually arrived 6th Jan. Also, they took the payment for it twice - I have advised them of that and they are now refunding the additional payment taken.

Respuesta de Jurassic Bark
First Class Customer Service
Courier badly let these guys down and sat on my delivery for several days. I contacted Jurassic Bark who resolved the issue very quickly and sent me a replacement on next day delivery with a different courier and then resolved the courier problems in the background. The customer service from Jurassic Bark was excellent and despite the initial delay I’ll be pleased to use them again as i know they will quickly resolve any problem should one arise.
Great Pet Store
Having visited the store in person when we lived in the area, we know that it's a wonderful shop run by some great people. As such, when we moved up North, we have continued to purchase our large bags of dog food from their site.
Easy to navigate site. Transactions are always quick and easy. Deliveries have been prompt and straight forward.
Would highly recommend this independent pet store.
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