Jurassic Bark Opiniones 

1069
•
TrustScore: 3.5 sobre 5

3,4

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Having visited the store in person when we lived in the area, we know that it's a wonderful shop run by some great people. As such, when we moved up North, we have continued to purchase our large... Ver más

Valorada con 5 estrellas sobre 5

Have used this company for several years with no problem. However, due to Eden Dog food not being able to supply stockists for a number of weeks I needed to cancel my order as I had to change brand... Ver más

La empresa ha respondido

Valorada con 2 estrellas sobre 5

I’ve been ordering online for about 2 years with no issues, but part of my order from January 7th didn’t arrive. I emailed on the day, chased again and have rung every day leaving messages but haven’... Ver más

Valorada con 2 estrellas sobre 5

Came back to this company having had a poor experience previously. However, things hadn’t improved. Placed order 21st December- website banner stated still ordering and delivering over the festive per... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de animales

Escrito por la empresa

Jurassic Bark Online, originally rooted in Littleport, Cambridgeshire, has grown to become one of the most popular pet supplies stores in the UK. We provide food and accessories for cats, dogs, small animals, exotic pets, and aquatic creatures. Our extensive range includes pet food, tags, leads, collars, and hygiene and veterinary products. At Jurassic Bark Online, we offer unbeatable prices without compromising on quality, ensuring top-notch pet food and exceptional customer service.


Información de contacto

3,4

Medio

TrustScore: 3.5 sobre 5

1 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 21% de las opiniones negativas

Suele responder en menos de 1 semana

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

3,4

Todas las opiniones

(1069)

51 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Excellent service

Bought Acana dog food. Competitive pricing. Easy to order. Excellent communication.
Good packaging and prompt delivery

24 de febrero de 2025
Valorada con 5 estrellas sobre 5

Thank you. I am a new customer to Jurassic Bark.

I am a new customer to Jurassic Bark and I think the company seems to be a really good one. It’s not their fault that I appear to have wasted a lot of money on my recent purchases. I bought costly food for my foster and owned cats but it hasn’t gone down well at all. The fact that it’s good quality is irrelevant to them! 🤣 I remain impressed by the service itself from this company. Thank you.

24 de febrero de 2025
Valorada con 5 estrellas sobre 5

Odi Boi's Bisquits

I put my Boi's Carnilove Bisquits order in and paid. I received an email later on that day telling me that they were out of stock. As I had very limited biscuits left, I decided to get something else. I got my Boi the last bag of the Carnilove Fresh Beef Bisquits. I opened up the bag, with some help! Put a small handful in his bowl to taste. They went down quicker than water off a ducks back! It is his first time of trying these, that is why I kept to the same make. He has has no gut problems and the zoomies are back with a vengeance. But he forgets that he's gorna be 11 years old on the 15th of this month. Thanks Josh 😁.

24 de febrero de 2025
Valorada con 1 estrellas sobre 5

Unreliable availability or delivery

Website claims to dispatch same day on orders placed before 2pm, for next day delivery. Ordered an ‘in stock’ item at 9am. They failed to dispatch that day. Chased next day after no dispatch confirmation and was told item was out of stock but was coming in that morning, which I don’t believe.

24 de febrero de 2025
Valorada con 2 estrellas sobre 5

Still waiting

Great price but still waiting to collect goods. Ordered Friday and still waiting for collection email

31 de enero de 2025
Logotipo de Jurassic Bark

Respuesta de Jurassic Bark

Hi Clare,

Thank you for your feedback. We’re sorry for any delay in your order and understand how frustrating it can be to wait.

Your order was placed on Friday evening, and we had planned to deliver it on Monday afternoon. Unfortunately, due to unforeseen circumstances, we had to reschedule, but we made sure to deliver it on Thursday. We also left a message to apologise for the delay.

We always aim to provide a smooth and efficient service, and we truly appreciate your patience. If there’s anything else we can do to help, please don’t hesitate to reach out.

Best regards,
Lionel

Valorada con 5 estrellas sobre 5

Jurassic Bark are fantastic

Jurassic Bark are fantastic. I switched to them after another supplier kept taking weeks to post and delivered dog kibble bags with rips in. Jurassic Bark always post promptly and their stock is in good condition.

31 de enero de 2025
Valorada con 5 estrellas sobre 5

Make sure to order early morning, before the weekend and you'll get it next day depending on price of bag

I only order one bag of Dog Food at a time as unfortunately it is near enough impossible for me to track how long it takes my dog to eat through it... I know it would save me money to subscribe but it just isn't easy with the 15kg bag that I get, every time is different and I even know roughly what my dog has per meal twice a day.

30 de enero de 2025
Valorada con 5 estrellas sobre 5

Brilliant customer service

Brilliant customer service. I ordered the wrong food with an ingredients that would made my dog sick and it was cancelled, money reimbursed and a more suitable product ordered. It came very quickly and my dog seems to enjoy it, very good quality, rich and oily. Perfect choice for his dietary needs and very easy to order without having to lift heavyweight. Would highly recommend

29 de enero de 2025

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más