JUSTHIRE Opiniones 869

TrustScore: 4.5 sobre 5

4,5

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I made all the arrangements on line. It went perfectly. The response time for a couple of questions was almost immediately answered. I needed the skip collected earlier than the due date. Again no pro... Ver más

Valorada con 5 estrellas sobre 5

JustHire has a user friendly website, it was easy to identify the size skip I needed and to arrange delivery. The skip was left with me for 2 weeks allowing plenty of time and it was promptly collect... Ver más

Valorada con 1 estrellas sobre 5

Very disappointed with the skip hire. More than a month after the latest collection date it still hasn't been picked up, this is despite very many requests to take it away. We will never use Justhire... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

We have waited over a month for a full skip to be removed despite assurance it would be shifted in a few days. Full skip is now an obstruction blocking access.

Información sobre la empresa

  1. Compañía de software

Escrito por la empresa

JustHire provides an easy, hassle-free skip hire service across the UK, allowing you to book a skip online in under 60 seconds. They offer a wide range of skip sizes, from 2-yard mini skips for small garden projects to 16-yard skips for larger commercial needs. Their process is straightforward—just enter your postcode, choose your waste type, check availability, and complete the booking online. With reliable local suppliers, JustHire ensures timely delivery and pickup, making waste management stress-free. You can also get advice on the ideal skip size for your needs, and whether a permit is required for road placement. Many customers praise their convenience, competitive pricing, and excellent customer service. For more details, visit their website here.


Información de contacto

4,5

Excelente

TrustScore: 4.5 sobre 5

869 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que solicite reseñas

Esta empresa no ha enviado invitaciones a sus clientes, por lo que es posible que las opiniones no sean representativas

Ha contestado el 97% de las opiniones negativas

Suele responder en menos de 1 semana

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Valorada con 1 estrellas sobre 5

Avoid this company

The skip I booked and paid for did not arrive despite the fact I was assured by an employee of the company that it was on its way, that was a blatant lie. My daughter managed to contact someone else from Just Hire who told her which Skip Hire Company was supposed to be delivering. Phillips Skip Hire of Selby had not been contacted with the order and promised to get in contact with Just Hire first thing on Monday morning, which they obviously did because the skip has just arrived.
Just Hire advertises as a company local to you and you only find out they are not a local company when you have filled out the order form.
I have now found out that I paid almost £100 more than I would have if I had booked direct.
Not a good service. Avoid.

27 de abril de 2026
Opinión espontánea
Logotipo de JUSTHIRE

Respuesta de JUSTHIRE

Hi Sylvia,

Thank you for your feedback, we’re really sorry for the frustration and inconvenience caused.

This clearly isn’t the level of service we aim to provide. On this occasion, there was a breakdown in communication between our system and the local supplier. We completely understand how disappointing it must have been, especially after being reassured that the skip was on its way.

JUSTHIRE works with a nationwide network of vetted local suppliers to provide availability and convenience. Each supplier sets their pricing for our platform.

We’re glad the skip has now been delivered, but we recognise this doesn’t make up for the earlier experience. If you’d be open to it, we’d like to look into this further and see how we can make things right please contact us directly at contact@justhire.com

Thank you again for bringing this to our attention.

Kind Regards,

JUSTHIRE Team

Valorada con 5 estrellas sobre 5

Really convenient skip hire

Really convenient skip hire. They were really flexible with us and provided another skip within 48 hours after we filled the first skip. Would recommend them.

7 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great delivery in a tight spot

Very experienced driver skillfully delivered and removed a 12 yard skip through the narrowest of gaps on our busy street. Great communication for delivery and pick up. Skip in good condition. Recommended

10 de abril de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Bad communication and rewards for good reviews

After booking a 12 yard skip for rubble the week prior, just hire called us the night before it was due to arrive to tell us they could only send an 8yard which was very frustrating to be told so late. We then requested an early pick up (a Thursday) and were told they couldn’t confirm it would be picked up this day. I asked whether there was a day they could confirm as we have to liase with neighbours to allow access for the lorry to pick up the skip and they said it wouldn’t be possible to ever give even 24hours notice. They arrived the day before we requested with no warning. Terrible communication! And they then offer £10 Amazon vouchers if you screenshot a review and send it to them. So don’t believe the good ones!

22 de abril de 2026
Logotipo de JUSTHIRE

Respuesta de JUSTHIRE

Hi Kristy, thank you for your feedback.

We’re sorry to hear you were unhappy with your experience and appreciate you taking the time to share it.

To clarify, heavy materials such as hardcore cannot be placed in skips larger than 8 yards due to strict weight restrictions. This is built into our booking system, which prevents larger skip sizes from being selected when the correct waste type is chosen.

In this case, the booking was initially made under mixed waste, and we were later informed that the skip would be used for hardcore. As a result, our team contacted you in advance to adjust the skip size to ensure the booking remained compliant and avoid any issues on delivery.

At that stage, you were offered the option to cancel the booking due to the change in requirements, however you chose to proceed with the 8-yard skip. For this reason, we do not feel the review fully reflects what happened in this instance.
Regarding collection, we offer a preferred collection date and time, this was made clear at the time of changing the skip size, we cannot guarantee times and exact dates for collection.

We believe you have written 2 reviews for the same service and do not feel either are clear depiction of what occurred during.

If you have any other concerns please email contact@justhire.com

Kind regards

JUSTHIRE Team

Valorada con 2 estrellas sobre 5

Used this site for skip hire

Used this site for skip hire. It was quickly arranged via the app, but I discovered the price was actually
£150 more expensive than going direct to the skip company which delivered it. Also delivery and pickup times and dates were not even within say a morning or afternoon time slot and I was told precise delivery times were not possible. I will not use this company again as it seems they are just brokers and very expensive.

7 de abril de 2026
Opinión espontánea
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Respuesta de JUSTHIRE

Hi Trevor,
Thank you for your feedback.
We are sorry to hear our service did not meet your standards.
To clarify, we work with a network of licensed suppliers across the UK, and pricing can vary depending on availability, location, and service requirements at the time of booking, our platform is designed to provide convenience, nationwide coverage, and access to vetted suppliers in one place.
Regarding delivery and collection, you are correct that we currently cannot guarantee exact time slots. This is due to the nature of skip logistics and routing, although we appreciate how important this can be and it’s something we are actively working to improve.
We’re sorry to hear that your experience didn’t meet expectations on this occasion, and we do take your feedback seriously as we continue to improve our service.
If you’d like to discuss this further, please feel free to contact us at contact@justhire.com.

Kind regards
JUSTHIRE Team

Valorada con 5 estrellas sobre 5

Great service

Really pleased with the service. I didnt want a skip sitting in my drive for a week or more when we didnt need one so the man and a van fitted our needs perfectly. They let me know when they were arriving, we had a lot of boxes and bags from moving and they did a great job of getting everything cleared out and cleaned up fast. After the stress of an international move they made the clean up of the myriad of boxes and bags od packaging stress free. I will definitely use them again.

22 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great service!

Skip was delivered no bother, driver was polite and helpful, being able to pay in 3 instalments also very handy!
Thank you 😊

21 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

So simple to order

So simple to order. Prompt delivery. Great communication. Third time using the service.
Would recommend to anyone.

22 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Perfect service

Perfect service. Easy to book. Arrived when stated and picked up on end date. Didn’t even need to be home for deliveries. Will book again.

21 de abril de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

I ordered the skip online asked them to…

I ordered the skip online asked them to drop it in a certain location on my driveway whilst i was at work, they dropped the skip there, they still have not collected the skip 2 weeks after the date that I have requested the skip to be picked up.

16 de abril de 2026
Opinión espontánea
Logotipo de JUSTHIRE

Respuesta de JUSTHIRE

Hi Jack,

Thank you for taking the time to leave your review.

We’re pleased to hear the skip was delivered to the requested location while you were at work, but we’re sorry that collection has taken longer than expected.

Our skip collections can take up to 7 days from the preferred collection date selected at booking, as this depends on driver availability and routing in the local area. However, we agree that 2 weeks is too long, and we apologise for the inconvenience this has caused.

Please contact us at contact@justhire.com
with your booking details so our team can look into this urgently and arrange for the skip to be collected as soon as possible.

Kind regards,
JUSTHIRE Team

Valorada con 5 estrellas sobre 5

Skip hire

It was quick and easy to apply for the skip plenty of options for the size you require and information to direct you to the one you need. It arrived on time and you were kept upto date with your order the delivery was easy and the driver who dropped it off and picked it up were very polite and respected my property. I definitely would use them again.

2 de abril de 2026
Opinión espontánea
Valorada con 4 estrellas sobre 5

Booking skip on line was easy

Booking skip on line was easy, however no confirmation of booking was sent by email so had to ring just to confirm, but was a minor issue. Skip delivered early on date requested and left exactly where I wanted it. Wanted skip collected earlier than original date, again arrived in the morning of new date. Friendly fast service would recommend to others

2 de abril de 2026
Opinión espontánea

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