justyouroutfit.com Opiniones 

1688
TrustScore: 4.5 sobre 5

4,6

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Excellent, I’ve made quite a few purchases from justyouroutfit and items are perfect every time and super fast tracked delivery. Thank you

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Wanted some new but cheap tracksuits for the gym but also fitted. So bought a medium and its a great fit, hoody great size, top wasnt too long in length, good over all fitting with a great price at on... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I ordered my two hoodies and delivery was really quick got it within 3 days. I got two goodies one pink one black and they were lovely, great material and perfect fit would highly recommend this websi... Ver más

La empresa ha respondido

Valorada con 3 estrellas sobre 5

I liked the 3 pieces I ordered (a longline gilet and 2 angel wing cardigans) however, the gilet had threads hanging and parts of the coat weren't completely stitched, then the cardigans were not what... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de ropa

Escrito por la empresa

At JustYourOutfit, we’re all about fashion that’s bold, effortless, and uniquely you. Based in the UK, we offer on-trend, affordable menswear and womenswear that keeps your wardrobe fresh and your confidence high. Whether you're dressing for a night out, a casual day, or something in between – we've got the outfit for it. With fast delivery, responsive customer service, and quality you can count on, we’re here to make sure your shopping experience is as stylish as the clothes you wear. Your style. Your rules. JustYourOutfit.


Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,6

Todas las opiniones

(1688)

15 opiniones en los últimos 12 meses

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Valorada con 2 estrellas sobre 5

Poor quality

I saw the image and fell in love with colour, the style and sent it to my love one to get it as part of my present.
They arrived quickly however I am a size 6 and ordered a size up a 7 in case they don't fit.
The 7 just about fit me.
The colour is pale, the design is off, not as bright or shiny looking in the photo advertise.
The slippers have a unusual high arch, which could after a while will hurt.
I just wish these clothing stores get thing right because for the price of them, it's not worth it.
Poor quality, no way are they worth the money they are asking for.
I would like a refund for my loved one who brought them for me, we are both disappointed.

27 de junio de 2022
Opinión espontánea
Logotipo de justyouroutfit.com

Respuesta de justyouroutfit.com

Hi Shalene ,

We are sorry to hear that you are not 100% satisfied with your experience. We do apologise for the inconvenience.

We do offer one free return on each order if there is any issue with order .

Please see our returns policy for more information https://www.justyouroutfit.com/returns/.

Kind Regards ,
JYO

Valorada con 3 estrellas sobre 5

I returned an item over 2 weeks ago and…

I liked my new shoe and sandals, however I think the size is on the small side

26 de junio de 2022
Opinión espontánea
Logotipo de justyouroutfit.com

Respuesta de justyouroutfit.com

Hi Efua ,

We are sorry that you weren't entirely satisfied with your order . We mentioned that 'The return process will take 5-7 working days to process your refund ' on our website .

Please refer our return policy : https://www.justyouroutfit.com/returns/
Please feel free to contact us at helpJYO@hotmail.com for any other enquiry .

Kind Regards ,
JYO

Valorada con 1 estrellas sobre 5

This company is a SCAM

This company is a SCAM. DO NOT USE THIS WEBSITE. I ordered some boots and totally different boots to the picture on the website showed up - they didn't even have the same amount of shoe lace holes! I was sold the boots based on false advertising. The boots that showed up were cheap and nasty, and nothing like the ones I thought I had purchased.

24 de junio de 2022
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Respuesta de justyouroutfit.com

Hi Amy ,

We are sorry that you weren't entirely satisfied with your order.We asked you to send the item back for full refund and provide you a free return label .
Please you may contact us on helpJYO@hotmail.com , for any further enquiry.

Kind Regards ,
JYO

Valorada con 1 estrellas sobre 5

It’s been 20 days since my order and…

It’s been 20 days since my order and still no sign of my parcel???

6 de junio de 2022
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Respuesta de justyouroutfit.com

Hi Satar ,

We are really sorry but the item you ordered was in Pre order as mentioned on the listing . It will be in stock on 10 june 2022 and will be despatch you on next day .
Please feel free to contact us on support@justyouroutfit.com , for any other issue .

Kind Regards ,
JYO

Valorada con 1 estrellas sobre 5

Packaging ripped open

Packaging ripped open, box torn apart, and shoes were covered in dirt and hair. Emailed them but never replied, first and last time i will order from them

1 de junio de 2022
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Respuesta de justyouroutfit.com

Hi Kelly ,

We are sorry that you weren't entirely satisfied with your order. We do apologise for the inconvenience. Our warehouse team, take it upon themselves to make sure each product is checked by our team, so that no faulty items are dispatched.Sometime mistake happens .
We provide you free return label and processed you refund on the return item .

Kind Regards ,
JYO

Valorada con 1 estrellas sobre 5

Avoid this company!

Avoid this company!!
Ordered from JYO 5 blazers in different colours and in 2 sizes as I was’t sure about the fit - When they arrived the quality of them was awful and so I sent them straight back using the correct returns label and obtained proof of postage which clearly shows the weight of package at 1.5kg.
JYO have only refunded 1 item stating the other items were not received and the packaging was still intact so haven’t fallen out in transit. They are now refusing me a refund on the other 4 items totalling £115! This is a disgrace and a complete scam and I can’t get to speak to anyone in person and it’s taking days for them to respond to emails!

**Update to your reply as I’ve emailed this to you already but again with no response I have sent back all 5 items. The weight of the package being 1.5kg (as sent to you on my proof of postage receipt) unless you are suggesting 1 of your blazers weigh 1.5kg ?? Again as I have emailed, if this is not sorted on my return from holiday in 10 days I will be contacting the online retail ombudsman and trading standards - hope everyone reading this can also see how ridiculous you are as a company to deal with - stay clear is my advice !!

1 de junio de 2022
Opinión espontánea
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Respuesta de justyouroutfit.com

Hi Helen,

We are sorry for any inconvenience caused to you .According to our system , Only one blazer was received by our return team and processed you refund on it .

Kind Regards ,
JYO

Valorada con 5 estrellas sobre 5

Quick delivery good 1uality and great…

Quick delivery good quality and great price 👌🏻

1 de junio de 2022
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Respuesta de justyouroutfit.com

Hi Natasha,

Thank you very much for your feedback. We're happy to know that you're pleased with your order. We try our best to exceed our customer’s expectations and if you would like to suggest anything to improve our service please email us on support@justyouroutfit.com.

Looking forward to seeing you back soon.

Kind regards,
Team JYO 😊

Valorada con 1 estrellas sobre 5

Didn't look as nice as it looked…

Didn't look as nice as it looked online, very poor quality material, really a waste of money, now didn't have any way to return the item back really very poor.

31 de mayo de 2022
Logotipo de justyouroutfit.com

Respuesta de justyouroutfit.com

Hi Kevene ,

We are sorry to hear that you are not 100% satisfied with your experience. We do apologise for the inconvenience.

We do offer one free return on each order if there is any issue with order .

Please see our returns policy for more information https://www.justyouroutfit.com/returns/.

Kind Regards ,
JYO

Valorada con 5 estrellas sobre 5

Email address problem sorted

Managed to order now but had difficulty with my email address at first took a long time to sort it

19 de mayo de 2022
Opinión espontánea
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Respuesta de justyouroutfit.com

Hi Christine,

Thank you very much for your feedback. We're happy to know that you're pleased with your order. We try our best to exceed our customer’s expectations and are happy to know that our support team was able to help you out swiftly and to rectify the issue for you.

Looking forward to seeing you back soon.

Kind regards,
Team JYO

Valorada con 5 estrellas sobre 5

Shoes are good fit for my daughter and…

Shoes are good fit for my daughter and she likes it.

10 de mayo de 2022
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Respuesta de justyouroutfit.com

Hi Maryam ,

Thank you very much for your feedback. We're happy to know that you're pleased with your order. We try our best to exceed our customer’s expectations and if you would like to suggest anything to improve our service please email us on support@justyouroutfit.com.

Looking forward to seeing you back soon.

Kind regards,
Team JYO 😊

Valorada con 5 estrellas sobre 5

Excellent service !!

Excellent service !!! Return item as to small and received a prompt exchange . Would recommend

4 de mayo de 2022
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Respuesta de justyouroutfit.com

Hi Miss Williamson,

Thank you very much for your feedback. We're happy to know that you're pleased with your order. We try our best to exceed our customer’s expectations and if you would like to suggest anything to improve our service please email us on support@justyouroutfit.com.

Looking forward to seeing you back soon.

Kind regards,
Team JYO 😊

Valorada con 5 estrellas sobre 5

Super Quick Delivery

really happy with my purchase, men's varsity jacket is amazing.

3 de mayo de 2022
Logotipo de justyouroutfit.com

Respuesta de justyouroutfit.com

Hi Gagan,

Thank you very much for your feedback. We're happy to know that you're pleased with your order. We try our best to exceed our customer’s expectations and if you would like to suggest anything to improve our service please email us on support@justyouroutfit.com.

Looking forward to seeing you back soon.

Kind regards,
Team JYO 😊

Valorada con 5 estrellas sobre 5
Logotipo de justyouroutfit.com

Respuesta de justyouroutfit.com

Hi Bozena ,

Thank you very much for your feedback. We're happy to know that you're pleased with your order. We try our best to exceed our customer’s expectations and if you would like to suggest anything to improve our service please email us on support@justyouroutfit.com.

Looking forward to seeing you back soon.

Kind regards,
Team JYO 😊

Valorada con 4 estrellas sobre 5
Logotipo de justyouroutfit.com

Respuesta de justyouroutfit.com

Hi Smith,

Thank you very much for your feedback. We're happy to know that you're pleased with your order. We try our best to exceed our customer’s expectations and if you would like to suggest anything to improve our service please email us on support@justyouroutfit.com.

Looking forward to seeing you back soon.

Kind regards,
Team JYO 😊

Valorada con 1 estrellas sobre 5

fine unless you need to return something...

I tried to return my order using the tracked label provided. Royal mail have lost my return. Most companies will issue a refund with a proof of posting but not these guys. Personally I'd steer clear.

Just your outfit have asked me to update my review as I have now received my refund after chasing the company for 11 days with repeated email and attempts to call. 10 days after first being told I wouldn't receive an email for my lost item I finally contacted Royal mail by phone. After waiting on hold to speak to royal mail for about 30 mins I spoke to somebody who said that the lost item was the responsibility of just your outfit and that I couldn't claim for it they had to. As a result I posted my review on trust pilot... one day later I received my refund. Therefore I stand by my original verdict that this is company is fine unless you need to return something. Its a shame as the shoes I purchased and didn't return are great and had I had a better experience I would have bought another pair

21 de abril de 2022
Opinión espontánea
Logotipo de justyouroutfit.com

Respuesta de justyouroutfit.com

Hi Helen ,

We are sorry that you weren't entirely satisfied with your order. We do apologise for the inconvenience.According to our system record , you have been refunded on the return . Please contact us on support@justyouroufit.com , for any further query .

Kind Regards ,
JYO

Valorada con 4 estrellas sobre 5

I’m very happy with my purchase

I’m very happy with my purchase. I was happy with how quickly it was delivered. I got what I expected, it looked like the picture.

9 de abril de 2022
Logotipo de justyouroutfit.com

Respuesta de justyouroutfit.com

Hi Natalie ,

Thank you very much for your feedback. We're happy to know that you're pleased with your order. We try our best to exceed our customer’s expectations and if you would like to suggest anything to improve our service please email us on support@justyouroutfit.com.

Looking forward to seeing you back soon.

Kind regards,
Team JYO 😊

Valorada con 5 estrellas sobre 5

Awesome service no problem to big .very…

Awesome service no problem to big .very accommodating

8 de abril de 2022
Logotipo de justyouroutfit.com

Respuesta de justyouroutfit.com

Hi Tania ,

Thank you very much for your feedback. We're happy to know that you're pleased with your order. We try our best to exceed our customer’s expectations and if you would like to suggest anything to improve our service please email us on support@justyouroutfit.com.

Looking forward to seeing you back soon.

Kind regards,
Team JYO 😊

Valorada con 5 estrellas sobre 5

Love my shoes 😍

8 de abril de 2022
Logotipo de justyouroutfit.com

Respuesta de justyouroutfit.com

Hi Ogunmolu,

Thank you very much for your feedback. We're happy to know that you're pleased with your order. We try our best to exceed our customer’s expectations and if you would like to suggest anything to improve our service please email us on support@justyouroutfit.com.

Looking forward to seeing you back soon.

Kind regards,
Team JYO 😊

Valorada con 4 estrellas sobre 5

Quick delivery but item came up on the…

Quick delivery but item came up on the small side

8 de abril de 2022
Logotipo de justyouroutfit.com

Respuesta de justyouroutfit.com

Hi Vicky ,

Thank you very much for your feedback. We're happy to know that you're pleased with your order. We try to encourage our customers to size up in our clothing as our clothes are made slim fit.

Looking forward to seeing you back soon.

Kind regards,
Team JYO 😊

Valorada con 4 estrellas sobre 5

Clothes I've ordered so far have been…

Clothes I've ordered so far have been good quality but the downfall has been the sizes I had to go up 2 sizes for my son as they come quite small...price is excellent though and got my refund quickly, and ordered sizes again and came within a couple of days..Will use site again

30 de marzo de 2022
Logotipo de justyouroutfit.com

Respuesta de justyouroutfit.com

Hi Julie,

Thank you very much for your feedback. We're happy to know that you're pleased with your order. We try to encourage our customers to size up in our clothing as our clothes are made slim fit.

Looking forward to seeing you back soon.

Kind Regards ,
JYO

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