Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Really nice bracelets, initially bought 2 but when they arrived they were slightly too big , Kajoon exchanged them for a smaller size with no issues. I went ahead and bought another bracelet and ring... Ver más

Valorada con 5 estrellas sobre 5

I’ve bought a number of items from this company over the last year or so , a ring , two bracelets and more recently the copper snake pendant and swirly circle necklace . The quality and craftsmanship... Ver más

Valorada con 1 estrellas sobre 5

Bought 2 bracelets and got gifted one. 2 broke after a month havent worn the other one for a while fear of it breaking. For the exortionate prices of these braclets for them to break so soon is dissap... Ver más

Valorada con 5 estrellas sobre 5

I recently treated myself to this beautiful copper Kajoon bracelet, inspired by a friend who had a similar one — and I’m so glad I did. It’s elegant, understated, and incredibly well-crafted. Th... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Joyería

Escrito por la empresa

Handmade Jewellery with Copper, Natural Stones & Ebony. London, UK


Información de contacto

4,5

Excelente

TrustScore: 4.5 sobre 5

235 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 50% de las opiniones negativas

Suele responder en menos de 1 semana

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Bracelets from Kajoon

The bracelets are stunning and beautifully made. The order was processed very quickly, with updates, and they arrived in lovely boxes.

15 de noviembre de 2025
Logotipo de Kajoon

Respuesta de Kajoon

Hi,

Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.

Best regards

Valorada con 3 estrellas sobre 5

Size of the largest too small.

I sent for a bracelet for my wife and although it was the largest size, was still too small so had to be returned. Are these trinkets make in India and so for smaller wrists?

8 de noviembre de 2025
Logotipo de Kajoon

Respuesta de Kajoon

Hi Roger,

Thank you for taking the time to leave a review, we appreciate it

As you can confirm for the order confirmation email, you ordered the 15-16cm size which is the smallest size indeed...

The Aina bracelet is also available in 17-18cm which sounds that it might have been the appropriate size in your case, as well as in 19-20cm which is likely to be too big for a female wrist but exceptions exist.

Best regards,

Valorada con 5 estrellas sobre 5

Good service

My purchase was delivered on time and the bracelet is great

7 de noviembre de 2025
Logotipo de Kajoon

Respuesta de Kajoon

Hi Penny,

Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.

Best regards

Valorada con 5 estrellas sobre 5

Really quick dispatch and delivery

Really quick dispatch and delivery. A well made product that my husband loved

6 de noviembre de 2025
Logotipo de Kajoon

Respuesta de Kajoon

Hi Anon,

Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.

Best regards

Valorada con 5 estrellas sobre 5

Also great products

Also great products

29 de octubre de 2025
Logotipo de Kajoon

Respuesta de Kajoon

Hi Simon,

Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.

Best regards

Valorada con 5 estrellas sobre 5

Lovely bracelet

Quick delivery item as pictured and described, pleased with purchase. Would buy from this company again.

3 de noviembre de 2025
Logotipo de Kajoon

Respuesta de Kajoon

Hi Deborah,

Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.

Best regards

Valorada con 5 estrellas sobre 5

Beautiful jewellery and perfect that…

Beautiful jewellery and perfect that you do them for small wrists-this is unique as far as I’m concerned x

26 de octubre de 2025
Logotipo de Kajoon

Respuesta de Kajoon

Hi Gillian,

Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.

Best regards

Valorada con 4 estrellas sobre 5

Value for money

For the price, this is a pretty reasonable item. It arrives a bit shinier than the advert pictures. I’m hoping that it gradually darkens.

But that’s not a major criticism, and the service and delivery timescale along with the packaging was all very good

8 de octubre de 2025
Logotipo de Kajoon

Respuesta de Kajoon

Hi,

Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.

All our products are fully handmade and that includes the oxidation process, which may result in some products being a bit shiny at first. But that is expected to gradually fade indeed.

Best regards

Valorada con 5 estrellas sobre 5

Efficient dispatch and delivery of…

Efficient dispatch and delivery of items are of very good quality well made for the price, pleased with the purchase. Recommend you won't be disappointed. Thanks.

5 de octubre de 2025
Logotipo de Kajoon

Respuesta de Kajoon

Hi Phil,

Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.

Best regards

Valorada con 5 estrellas sobre 5

Really original stylish jewellery

Really original stylish jewellery. Beautifully made from unusual materials. Excellent service, speedy delivery in nice box, very giftable.

5 de octubre de 2025
Logotipo de Kajoon

Respuesta de Kajoon

Hi Christine,

Thank you for taking the time to leave a review. We really appreciate your continuous support which doesn't go unnoticed.

Best regards

Valorada con 5 estrellas sobre 5

Well made and looks good

Well made and looks good with thin silver bangles The small size fits perfectly and doesnt move about.

5 de octubre de 2025
Logotipo de Kajoon

Respuesta de Kajoon

Hi Maureen,

Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.

Best regards

Valorada con 5 estrellas sobre 5

Mens copper bracelet

Better than expected forget it is on very light and comfortable

27 de septiembre de 2025
Logotipo de Kajoon

Respuesta de Kajoon

Hi Ray,

Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.

Best regards

Valorada con 3 estrellas sobre 5

The ring was not as per the picture

The ring was not as per the picture. Rather than a round bevelled end it was mor square and unfinished.

26 de septiembre de 2025
Logotipo de Kajoon

Respuesta de Kajoon

Hi Clare,

Thank you for taking the time to leave a review

We are sorry to hear that the ring didn't meet your expectations. As all our products, the ring is fully handmade.

Please mind that you can always return the item either for a refund or for an exchange and the process is very smooth

Best regards

Valorada con 1 estrellas sobre 5

Poor Quality jewellery which breaks

I bought two bracelets from Kajoon. Both broke very quickly. I contacted them to replace the one with the African Jade beads, which they did, but sent a larger size which was a bit too big for my small wrist. Clearly they thought the elastic snapped because it was over stretched which was not the case. The elastic went on the replacement about 3 months later. Shortly afterwards the other bracelet snapped. I bought them to wear regularly but not daily as I wear a uniform for work. I didn’t bath swim or shower in them but they still snapped. Nice to look at but poor quality materials. I kept the beads hoping to be able to restring them but the reality is that I won’t get round to it. Very disappointed . This is not cheap jewellery and I’d have expected better quality for the price. I cannot recommend.

31 de octubre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

I want to exchange the item the only…

I want to exchange the item the only contact is via email that has been returned as their in box is full so no reply!!! They have no phone number to call so I can’t get a response!

7 de septiembre de 2025
Logotipo de Kajoon

Respuesta de Kajoon

Hi Rob,

Thank you for taking the time to leave a review. Please accept our sincere apologies for your email bouncing back... This has now been resolved and you will be able to email us if you want.

Apart from email, we do customer service on social media platforms as well via direct messages in the inbox

Exchanges can be arranged using our returns portal which can be found on our website but I am posting the link here as well:

https://kajoon.com/a/returns

The process is rather smooth and straightforward and as of this moment returns are free

We would appreciate it if you could consider amending your rating

In any case, we do apologise for the inconvenience this has caused you

Best regards

Valorada con 5 estrellas sobre 5

Good service nice bracelet came up a…

Good service nice bracelet came up a little looser on the wrist but otherwise all good

7 de septiembre de 2025
Logotipo de Kajoon

Respuesta de Kajoon

Hi Jacqueline,

Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.

Best regards

Valorada con 5 estrellas sobre 5

Great

Great, really well made jewellery

6 de septiembre de 2025
Logotipo de Kajoon

Respuesta de Kajoon

Hi Mr Steve,

Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.

Best regards

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.

Más información sobre otros tipos de reseñas.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más