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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Really nice bracelets, initially bought 2 but when they arrived they were slightly too big , Kajoon exchanged them for a smaller size with no issues. I went ahead and bought another bracelet and ring... Ver más

Valorada con 5 estrellas sobre 5

I’ve bought a number of items from this company over the last year or so , a ring , two bracelets and more recently the copper snake pendant and swirly circle necklace . The quality and craftsmanship... Ver más

Valorada con 1 estrellas sobre 5

Bought 2 bracelets and got gifted one. 2 broke after a month havent worn the other one for a while fear of it breaking. For the exortionate prices of these braclets for them to break so soon is dissap... Ver más

Valorada con 5 estrellas sobre 5

I recently treated myself to this beautiful copper Kajoon bracelet, inspired by a friend who had a similar one — and I’m so glad I did. It’s elegant, understated, and incredibly well-crafted. Th... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Joyería

Escrito por la empresa

Handmade Jewellery with Copper, Natural Stones & Ebony. London, UK


Información de contacto

4,5

Excelente

TrustScore: 4.5 sobre 5

235 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 50% de las opiniones negativas

Suele responder en menos de 1 semana

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Exceptional quality and service.

The quality of the products that Kajoon sell are absolutely exquisite, the customer service is second to none, I cannot fault them, I feel as though 5 stars is not enough.

24 de julio de 2024
Opinión espontánea
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Respuesta de Kajoon

Hi David,

Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us. Really delighted by your comments!

Best regards

Valorada con 5 estrellas sobre 5

Fabulous products!

16 de julio de 2024
Logotipo de Kajoon

Respuesta de Kajoon

Hi Caroline,

Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.

Best regards

Valorada con 4 estrellas sobre 5

Nice design, but room for improvement.

Nice design but the elastic gave it a cheap feel, my SO was rather underwhelmed, which was disappointing.

4 de julio de 2024
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Respuesta de Kajoon

Hi Melanie,

Thank you for taking the time to leave a review, we appreciate it

The bracelets that you ordered are made with elastic rope as mentioned in the product specifications. We do use a high-resistance elastic band and we really doubt if you can find an elastic with better quality than the one we use...

We would appreciate it if you could reach out to us via email and provide some more details on what exactly you don't like in regards to the elastic

Thank you again

Best regards

Valorada con 5 estrellas sobre 5

TNyamz

Love my product, fast delivery and regular updates. Nice packaging

4 de julio de 2024
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Respuesta de Kajoon

Hi,

Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.

Best regards

Valorada con 2 estrellas sobre 5

Bracelet is lovely

Bracelet is lovely, when I first put it on I loved it. Within a week it’s discoloured and now looks drab.

3 de julio de 2024
Logotipo de Kajoon

Respuesta de Kajoon

Hi Daniel,

Thank you for taking the time to leave a review

We have care instructions on all product pages. Please have a look and follow through.

We also have a very easy and straightforward returns process if you wish to return the item

We would appreciate it if you could take the above steps and reconsider your review of our overall service

Thank you again

Best regards

Valorada con 5 estrellas sobre 5

top dollar!

24 de junio de 2024
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Respuesta de Kajoon

Hi Patrick,

Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.

Best regards

Valorada con 5 estrellas sobre 5

Beautiful bracelet

Beautiful bracelet. I ordered the wrong size and the exchange was easy and fast.

3 de junio de 2024
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Respuesta de Kajoon

Hi Alison,

Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.

Best regards

Valorada con 5 estrellas sobre 5

Very happy with my bracelets

Very happy with my bracelets. They look and feel lovely, nicely boxed and quick delivery.

2 de junio de 2024
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Respuesta de Kajoon

Hi Teena,

Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with the products as well as with your overall experience with us.

Best regards

Valorada con 5 estrellas sobre 5

There was an initial mistake with the…

There was an initial mistake with the order but it was dealt with so efficiently that there was no problem in the end

20 de mayo de 2024
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Respuesta de Kajoon

Hi Sarah,

Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.

Best regards

Valorada con 5 estrellas sobre 5

Quality is great, Love the design, Excellent service

Saw the bracelet on Instagram and thought it looked really cool and just what I was looking for as a pressie for my husband, so thought I would give them a go. The order arrived much quicker than expected.
I'm so pleased with this bracelet, I want one for myself now. The quality, design and service exceeded my expectations.
Will definately be using these guys again

17 de mayo de 2024
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Respuesta de Kajoon

Hi Sue,

Thank you for taking the time to leave a detailed review, we appreciate it. Very glad to hear that you are happy with your experience with us.

Best regards

Valorada con 5 estrellas sobre 5

Beautiful piece of jewellery

Beautiful piece of jewellery. Ordering and delivery simple and straightforward.

6 de mayo de 2024
Logotipo de Kajoon

Respuesta de Kajoon

Hi Sue,

Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.

Best regards

Valorada con 5 estrellas sobre 5

Beautiful items

Beautiful items, nice packaging and wearing them feels really lovely.

3 de mayo de 2024
Logotipo de Kajoon

Respuesta de Kajoon

Hi Linda,

Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.

Best regards

Valorada con 5 estrellas sobre 5

Excellent customer service

Excellent customer service! 👏🏻👍🏻

29 de abril de 2024
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Respuesta de Kajoon

Hi Mino,

Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.

Best regards

Valorada con 5 estrellas sobre 5

Happy with the bracelet!

6 de mayo de 2024
Logotipo de Kajoon

Respuesta de Kajoon

Hi Anthony,

Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.

Best regards

Valorada con 4 estrellas sobre 5

Lovely quality and quick delivery

Lovely quality and quick delivery , great service thankyou

21 de abril de 2024
Logotipo de Kajoon

Respuesta de Kajoon

Hi Gareth,

Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.

Best regards

Valorada con 5 estrellas sobre 5

Good quality ,

Good quality ,, and 5 stars customer service . I will buy more

11 de abril de 2024
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Respuesta de Kajoon

Hi Calistus,

Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your overall experience with us.

Best regards

Valorada con 4 estrellas sobre 5

returns

I have updated my review now that my issue is resolved, very quick response thank you

9 de abril de 2024
Logotipo de Kajoon

Respuesta de Kajoon

Hi Kath,

Thank you for taking the time to leave a review, we appreciate it

All your emails have been responded on the same day and we have sent you the link to our returns portal twice. Access to the returns portal is available on our website as well, if you scroll all the way down.

You can find all your order details on the order confirmation email. We have also advised your order number as well as the email address you used upon placing the order via a separate email as well...

Our returns process is rather straight forward and absolutely free

While we appreciate you leaving a review, we struggle to justify the 1-star you have given us... We hope that you will re-consider your rating or at least you will let us know at which point you were not satisfied by our service.

Thank you again

Best regards

Valorada con 5 estrellas sobre 5

Very well made merchandise

Very well made merchandise

7 de abril de 2024
Logotipo de Kajoon

Respuesta de Kajoon

Hi Neil,

Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.

Best regards

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