KCOM Opiniones 4034

TrustScore: 4.5 sobre 5

4,3

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

We had Matt and Jake install our fibre optic broadband. Consulted well with us to work out the best route into the property and were quick and efficient. Ensured all our devices were working after cha... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Outdated false advertised packages to lure you in thinking they're helping with discounts... my package advertises as over £70 per month, discounted down to £50. For 900mbps down and 500mbp... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

A very easy and smooth transaction with friendly staff. Made changeover very easy especially kcom informing my old supplier of my defection. Went for top package with 2 routers and saved approximately... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Advisor help was fantastic, gave me various options to upgrade. Also got 2 new routers free of charge. Changing over to new routers was simple and easy to do. Internet capped is fantastic and fastest... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Proveedor de servicios de Internet

Escrito por la empresa

KCOM is one of the longest-established internet service providers in the UK, connecting both businesses and residential customers and investing in better digital solutions for everyone.


Información de contacto

4,3

Excelente

TrustScore: 4.5 sobre 5

4 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que solicite reseñas

Esta empresa no ha enviado invitaciones a sus clientes, por lo que es posible que las opiniones no sean representativas

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Valorada con 1 estrellas sobre 5

💩 CON IS THE MOST EXPENSIVE USELESS…

💩 CON IS THE MOST EXPENSIVE USELESS UNRELIABLE PHONE COMPANY IN THE COUNTRY THEY DONT LIKE IT THAT BT AND EVERYONE ELSE THATS COMPETITION IT GIVES PEOPLE CHOICE AS BT ARE CHEAPER THAN 💩CON AND YOU GET MORE FOR YOUR MONEY WITH BT WHILE 💩CON ARE USELESS AND PATHETIC SO LEAVE THEM NOW PHONE BT ON 0800800150 and place a CEASE ORDER against 💩 CON you will save yourself a fortune when you do and never ever use these WANKERS again

7 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Switching …

After making enquires about switching our current provider to K Com our experience with the call handler Jennifer provided us with all the information we required everything was clearly explained to us under no pressure at all , looking forward to been a customer with KCom

26 de junio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent and very efficient install by…

Excellent and very efficient install by Blake and Ellis. Explained everything. Very tidy. First class customer service.

25 de junio de 2026
Opinión espontánea
Logotipo de KCOM

Respuesta de KCOM

Good afternoon.

It’s wonderful to hear you’re happy. Thanks for letting us know.

Kind regards, Ella.

Valorada con 5 estrellas sobre 5

Matt was helpful ...clear and…

Matt was helpful ...clear and precise...I understood everything clearly about what would happen from start to finish

24 de junio de 2026
Opinión espontánea
Logotipo de KCOM

Respuesta de KCOM

Good morning Nicola.

Your positive comments mean a lot to us - thank you.

Kind regards, Ella

Valorada con 5 estrellas sobre 5

Easy change over 👍…

A very easy and smooth transaction with friendly staff. Made changeover very easy especially kcom informing my old supplier of my defection. Went for top package with 2 routers and saved approximately £11 a month. What’s not to like - very pleased 👍

24 de junio de 2026
Opinión espontánea
Logotipo de KCOM

Respuesta de KCOM

Good morning Les.

Thanks for the great review. We’re glad you’re enjoying your experience with us.

Kind regards, Ella.

Valorada con 5 estrellas sobre 5

Excellent service from initial enquiry…

Excellent service from initial enquiry through to installation. Friendly, professional, efficient and well organised.

15 de junio de 2026
Opinión espontánea
Logotipo de KCOM

Respuesta de KCOM

Good morning,

We really appreciate your feedback and are glad we could help.

Kind regards, Ella.

Valorada con 5 estrellas sobre 5

Fibre optic installation

We had Matt and Jake install our fibre optic broadband. Consulted well with us to work out the best route into the property and were quick and efficient. Ensured all our devices were working after change over from previous provider. Did a neat and tidy job on a red hot day

22 de junio de 2026
Opinión espontánea
Logotipo de KCOM

Respuesta de KCOM

Good morning Mark,

It’s wonderful to hear you’re happy. Thanks for letting us know.

Kind regards, Ella.

Valorada con 4 estrellas sobre 5

Have been a long term customer of KCom…

Have been a long term customer of KCom but don't agree with the pensioners package it should be for all pensioners not just those on DWP pension credits, Customer service was very good when I finally decided to stay with K Com I was seriously considering a move to another provider.

23 de junio de 2026
Opinión espontánea
Logotipo de KCOM

Respuesta de KCOM

Good morning Neville,

Your positive comments mean a lot to us - thank you.

Kind regards, Ella.

Valorada con 5 estrellas sobre 5

Matt and Jake came out to fit Internet…

Matt and Jake came out to fit Internet this morning, they called me yesterday to arrange and he was polite on the phone.
They arrived when they agreed and completed the job without making a mess and quickly.
Really good job, thank you.

23 de junio de 2026
Opinión espontánea
Logotipo de KCOM

Respuesta de KCOM

Good morning Louise,

We’re so pleased to hear this. Thank you for choosing us.

Kind regards, Ella.

Valorada con 5 estrellas sobre 5

Fantastic service

Advisor help was fantastic, gave me various options to upgrade. Also got 2 new routers free of charge. Changing over to new routers was simple and easy to do. Internet capped is fantastic and fastest in my area too, beating other competitors processes for what I have

15 de junio de 2026
Opinión espontánea
Logotipo de KCOM

Respuesta de KCOM

Good morning Lynne.

We’re happy to know you’re satisfied. Thank you for your support.

Kind regards, Ella.

Valorada con 5 estrellas sobre 5

Never really give reviews as can’t be…

Never really give reviews as can’t be bothered but fair play to kcom from start to finish it’s been very easy and the speed of the internet has been amazing, considering I was paying more for less with Vodafone. Special mention to Matt and Jake the engineers, very efficient and friendly. Got the job done with no fuss.

18 de junio de 2026
Opinión espontánea
Logotipo de KCOM

Respuesta de KCOM

Good morning Jazz.

We’re happy to know you’re satisfied. Thank you for your support.

Kind regards, Ella.

Valorada con 5 estrellas sobre 5

The lads were so friendly!

The lads were so friendly, time effective and just a joy. Did everything that needed doing answered all questions and service was up and running quickly. Cant fault them.
Thank you Jordan and Sam

18 de junio de 2026
Opinión espontánea
Logotipo de KCOM

Respuesta de KCOM

Good morning Courtney.

Thanks for the great review. We’re glad you’re enjoying your experience with us.

Kind regards, Ella.

Valorada con 5 estrellas sobre 5

The switch to KCOM was made extremely…

The switch to KCOM was made extremely easy and straightforward. The engineer that attended (we were having to connect to full fibre) was very helpful in fitting everything how and where we wanted, and with little or no mess to clear afterwards. Highly reommended.

5 de junio de 2026
Opinión espontánea
Logotipo de KCOM

Respuesta de KCOM

Good morning John.

We’re so pleased to hear this. Thank you for choosing us.

Kind regards, Ella.

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