KCOM Opiniones 4034

TrustScore: 4.5 sobre 5

4,3

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

We had Matt and Jake install our fibre optic broadband. Consulted well with us to work out the best route into the property and were quick and efficient. Ensured all our devices were working after cha... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Outdated false advertised packages to lure you in thinking they're helping with discounts... my package advertises as over £70 per month, discounted down to £50. For 900mbps down and 500mbp... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

A very easy and smooth transaction with friendly staff. Made changeover very easy especially kcom informing my old supplier of my defection. Went for top package with 2 routers and saved approximately... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Advisor help was fantastic, gave me various options to upgrade. Also got 2 new routers free of charge. Changing over to new routers was simple and easy to do. Internet capped is fantastic and fastest... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Proveedor de servicios de Internet

Escrito por la empresa

KCOM is one of the longest-established internet service providers in the UK, connecting both businesses and residential customers and investing in better digital solutions for everyone.


Información de contacto

4,3

Excelente

TrustScore: 4.5 sobre 5

4 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que solicite reseñas

Esta empresa no ha enviado invitaciones a sus clientes, por lo que es posible que las opiniones no sean representativas

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Valorada con 5 estrellas sobre 5

Really great installation

Really great installation, the guys were so nice! Very neat and I’ve gone from 13Mbps to 100+Mbps, bliss. They kept me well informed at each step, one team pulled a draw wire to the house (no digging), the next team installed the kit and helped me set it up. I was offline for only one minute, excellent work.

24 de abril de 2026
Opinión espontánea
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Respuesta de KCOM

Good morning Heidi.

We’re happy to know you’re satisfied. Thank you for your support.

Kind regards, Ella.

Valorada con 5 estrellas sobre 5

Matt & Jake were fab

Matt & Jake were fab, wasn’t a straightforward job due to the nature of our property but they persevered and got the job done with no fuss! Did a fantastic job, great lads. Easy set up, very happy!!

1 de mayo de 2026
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Respuesta de KCOM

Good morning Sarah.

Thanks for the great review. We’re glad you’re enjoying your experience with us.

Kind regards, Ella.

Valorada con 5 estrellas sobre 5

Matt & Jake

Matt & Jake arrived early. Installed fibre across the garden and drive with no problems. Left everything very tidy. Set up the router and demonstrated the app. Very friendly and efficient.

1 de mayo de 2026
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Respuesta de KCOM

Good morning Karen.

Your feedback made our day - thank you for sharing it.

Kind regards, Ella.

Valorada con 5 estrellas sobre 5

Great installation

Matt + Jake the installers were great

1 de mayo de 2026
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Respuesta de KCOM

Good morning Dean.

We’re so pleased to hear this. Thank you for choosing us.

Kind regards, Ella.

Valorada con 5 estrellas sobre 5

Matt and Jake worked very efficiently…

Matt and Jake worked very efficiently in connecting my internet left everything neat and tidy where they laid the cable and left everything clean and tidy with the in-house installation.
Thank you guys a good job!!

30 de abril de 2026
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Respuesta de KCOM

Good morning Molly.

Thank you for your kind words - we’re delighted you’re happy with our service.

Kind regards, Ella.

Valorada con 5 estrellas sobre 5

Couldn’t have wished for a better…

Couldn’t have wished for a better service Ellis and Blake were very professional, polite and tidy. Very pleased with the job thank you so much

30 de abril de 2026
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Respuesta de KCOM

Good morning Ruth.

Thanks for the great review. We’re glad you’re enjoying your experience with us.

Kind regards, Ella

Valorada con 5 estrellas sobre 5

KCOM, highly recommended

Having just moved to the area, I was unfamiliar with KCOM having had the usual named suppliers previously. And how did if find them….. WOW, absolutely fantastic. Refreshing to be valued as a customer. From the sales advisor to the customer support team through to the installation engineer, effortless.
Very punctual, professional and friendly.
I can only highly recommend KCOM.
So far so good
Thanks to the team. 👍👏👏

23 de abril de 2026
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Respuesta de KCOM

Good morning Charles.

Your feedback made our day - thank you for sharing it.

Kind regards, Ella.

Valorada con 5 estrellas sobre 5

Excellent service

KCOM is the appropriate choice for obtaining your home broadband, as the installation process is swift, straightforward, and cost-effective. I recommend that everyone consider trying it.

20 de abril de 2026
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Respuesta de KCOM

Good morning Keedus.

We’re so pleased to hear this. Thank you for choosing us.

Kind regards, Ella.

Valorada con 5 estrellas sobre 5

What a great experience from start to…

What a great experience from start to finish Engineers did a great install shown how to use speed tested was what they said it would and with no mess.

23 de abril de 2026
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Respuesta de KCOM

Good morning Shaun.

Thank you for your kind words - we’re delighted you’re happy with our service.

Kind regards, Ella.

Valorada con 5 estrellas sobre 5

Brilliant company based in hull and run…

Brilliant company based in hull and run by hull people who understand the problem s what happens and sort things out easily and treat every customer with the same courteous and respect as though it was there first

28 de abril de 2026
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Respuesta de KCOM

Good morning Richard.

It’s wonderful to hear you’re happy. Thanks for letting us know.

Kind regards, Ella.

Valorada con 5 estrellas sobre 5

Matt and Jake were so helpful

Matt and Jake were so helpful, they explained the process really well and made the process so easy!

They explained the app to me and installed the router neatly. Couldn’t recommend them both enough. They weren’t in a rush to go home and took time to ensure they did the job right. 10/10 service. Both are a credit to Kcom.

29 de abril de 2026
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Respuesta de KCOM

Good morning Anna.

Thanks for the great review. We’re glad you’re enjoying your experience with us.

Kind regards, Ella.

Valorada con 5 estrellas sobre 5

As I have already said I had no…

As I have already said I had no problems from start to finish helpful and friendly staff cannot ask for more

21 de abril de 2026
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Respuesta de KCOM

Good morning Alan.

We’re happy to know you’re satisfied. Thank you for your support.

Kind regards, Ella.

Valorada con 5 estrellas sobre 5

Ellis and Blake kcom fitters.

Ellis and Blake came fitted kcom for me, very curteous and polite very quick and efficent left neatly and tidy, well impressed.

9 de abril de 2026
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Respuesta de KCOM

Good morning Denise.

We’re so pleased to hear this. Thank you for choosing us.

Kind regards, Ella.

Valorada con 5 estrellas sobre 5

Who wants to listen to yet another robotic voice, as if they can solve the complex problems we all get..

I never have to waste time listening to a robot, as if one could solve a complex fault ? Every time I have a problem, mainly due to a lack of understanding, the assistance you get is done by a human that is always willing to help to solve any problem, first time every time. You are never taken for an idiot,treated with respect every time and are a delight to deal with.

27 de abril de 2026
Opinión espontánea
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Respuesta de KCOM

Good afternoon Bob.

We’re grateful for your support and thrilled you’re enjoying our service.

Kind regards, Ella.

Valorada con 5 estrellas sobre 5

Matt and Jake did an amazing job of…

Matt and Jake did an amazing job of installing Phone and Broadband at my Mum's house.
I knew they would as they did the same thing at my house, a month before.
Their professionalism and approachable manner were first class, resulting in a neat and tidy job and hassle free experience.

Many thanks guys!

7 de abril de 2026
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Respuesta de KCOM

Good afternoon Steven.

We’re happy to know you’re satisfied. Thank you for your support.

Kind regards, Ella.

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