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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

We've been having a great experience as renters thanks to Omer Chughtai from the Stratford branch! Moving in has been smooth and any issues that arise are sorted quickly thanks to him.

Valorada con 5 estrellas sobre 5

Just finsihed our rental agreement with tenants and there was an issue to solve. All sorted quickly by Natalie Craddock to our staisfaction and that of the tenants. Huge relief it was resolved so quic... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Our property in London has been managed by Keaton since they took over Alphbet City . We tried to sell our property last year but it didn’t happen for various reasons so we decided to put it back onto... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Excellent service! Aisha from property management was very helpful and professional in resolving my bathroom issue. She responded promptly, handled everything efficiently, and made the whole process... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Agentes inmobiliarios
  2. también en la categoría
  3. Agencia de alquiler de inmuebles
  4. Agencia inmobiliaria

Escrito por la empresa

Keatons is an award winning estate agency based in London. Our aim is simple and clear - to always exceed our clients’ expectations. We prioritise local knowledge, extraordinary customer service and a total belief to always have our clients’ best interests at the forefront of everything we do. Keatons is constantly evolving, ensuring that we are at the front with the latest technology to enable our customers to access the information they want, when and how they want it. Open 24/7


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

5 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 83% de las opiniones negativas

Suele responder en menos de 1 semana

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4,9

Todas las opiniones

(5386)

125 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

I've had a great experience renting…

I've had a great experience renting through Gossia. She's been friendly, professional, and always quick to respond whenever I had any questions or needed assistance. The whole process was smooth and stress-free thanks to her support. It's been a pleasure dealing with someone so reliable and approachable. Highly recommend!

14 de octubre de 2025
Opinión espontánea
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Respuesta de Keatons

Thank you for the 5* Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Katie

Valorada con 5 estrellas sobre 5

Had a great experience renting through…

Had a great experience renting through Keatons. My agent Gosia was super helpful, friendly, and professional throughout the whole process. Everything went smoothly and stress-free — highly recommend Keatons and Gosia!

14 de octubre de 2025
Opinión espontánea
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Respuesta de Keatons

Dear Patel, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Katie

Valorada con 5 estrellas sobre 5

Very satisfying

We was very stressed to get house and we had a negative experience from other agencies .we was keep viewing house and at the end we couldn’t get any house. When we went to Keatons It was only one property and service was smooth. Very professional i will highly recommend if you need help regarding housing than Keatons will be best choice.

16 de octubre de 2025
Opinión espontánea
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Respuesta de Keatons

Dear Jaber, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Katie

Valorada con 5 estrellas sobre 5

Joel has helped us find our next house

Joel has helped us find our next house, would recommend very professional and kept updating us.

10 de octubre de 2025
Opinión espontánea
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Respuesta de Keatons

Thank you for leaving a 5* review.We look forward to seeing you again in one of our offices. Kind regards, Katie

Valorada con 5 estrellas sobre 5

Natalie was great

Natalie was great, she helped us all along the way!

13 de octubre de 2025
Opinión espontánea
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Respuesta de Keatons

Dear Francisco, Thank you for your lovely words and for leaving a 5* review. Kind regards, Katie

Valorada con 5 estrellas sobre 5

Over 20 years

Been with Keaton’s for over 20 years. Helpful, trustworthy, honest, organised. I cannot fault them and would recommend the whole team. Natalie has been of great help and embodies the organisation. Thank you

13 de octubre de 2025
Opinión espontánea
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Respuesta de Keatons

Dear Claire, Thank you for the 5* Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Katie

Valorada con 5 estrellas sobre 5

Extremely grateful to Marta 💝

Extremely grateful to Marta who has been a dream to work with in securing a flat in London! She made a potentially stressful situation fun, quick, and hassle free. What a dream! Thank you lovely!

9 de octubre de 2025
Opinión espontánea
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Respuesta de Keatons

Dear Ellie, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Katie

Valorada con 5 estrellas sobre 5

Everyone at Keatons was extremely…

Everyone at Keatons was extremely helpful. Oscar helped us while moving in and Stevie helped us while moving out. Both of them were quite professional and available for our queries.

1 de octubre de 2025
Opinión espontánea
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Respuesta de Keatons

Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards,Katie

Valorada con 5 estrellas sobre 5

I am a tenant in a Keatons-managed…

I am a tenant in a Keatons-managed property, and they are always prompt in addressing tenants’ concerns, especially when any damage is reported. Natalie has been particularly helpful throughout my tenancy renewal process.

9 de octubre de 2025
Opinión espontánea
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Respuesta de Keatons

Dear Maruf, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Katie

Valorada con 5 estrellas sobre 5

Superb service

My family moved into the property managed by Keatons two years ago, and the entire process was a wonderful experience. Currently, we are in the rental agreement renewal phase. Natalie, acting as a superb intermediary between the landlord and me, oversaw this new phase. She ensured that the entire process of offer and counteroffer was smoothly managed until we came to a final agreement. Thanks, Natalie, for the effort you invested in the process.

9 de octubre de 2025
Opinión espontánea
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Respuesta de Keatons

Dear Akintayo, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Katie

Valorada con 5 estrellas sobre 5

So quick and painless

So quick and painless. Been a tenant with Keatons for over 10 years

9 de octubre de 2025
Opinión espontánea
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Respuesta de Keatons

Dear Jimmy, Thank you for leaving a 5* review.We look forward to seeing you again in one of our offices. Kind regards, Katie

Valorada con 5 estrellas sobre 5

Great experience

Great customer service

8 de octubre de 2025
Opinión espontánea
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Respuesta de Keatons

Dear Niral, Thank you for leaving a 5* review.We look forward to seeing you again in one of our offices. Kind regards, Katie

Valorada con 5 estrellas sobre 5

Supportive and Professional Service Throughout

From the initial property viewing through to the signing of the contract, we had a very supportive and professional experience. Gosia Szymczyk and her team from Keatons Stratford were especially helpful — they responded to all our questions and concerns promptly and thoroughly. Their support made the entire process smooth and stress-free, and helped make our move into the new rental property a very comfortable one.

20 de septiembre de 2025
Opinión espontánea
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Respuesta de Keatons

Dear Jaison, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us if you have any queries. Kind regards, Katie

Valorada con 5 estrellas sobre 5

Fantastic Support from Gosia

I had a great experience with Keatons. They were friendly, professional, and made the viewing process really straightforward. Communication was clear, and they guided me smoothly through the offer stage.

I’d definitely recommend Gosia Szymczyk to anyone looking for a property with Keatons.

7 de octubre de 2025
Opinión espontánea
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Respuesta de Keatons

Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Katie

Valorada con 5 estrellas sobre 5

We have experienced an amazing service…

We have experienced an amazing service with Keatons and we love dealing with them! Everyone has been super helpful - but a special shout out to Natalie who has been fab and really helped us with various tricky details.

7 de octubre de 2025
Opinión espontánea
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Respuesta de Keatons

Dear Georgina, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Katie

Valorada con 5 estrellas sobre 5

Good service

Natalie was very helpful and efficient in sorting out my tenancy. I have the team as a whole to be very professional.

6 de octubre de 2025
Opinión espontánea
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Respuesta de Keatons

Dear James, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Katie

Valorada con 5 estrellas sobre 5

My partner and I had an amazing…

My partner and I had an amazing experience with Raluca at Keatons Kentish Town. We just moved in and had several issues to sort out, which she tackled right away and got rectified with no fuss. It's been a relief to work with someone so efficient and helpful!

1 de octubre de 2025
Opinión espontánea
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Respuesta de Keatons

Dear Emma, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us if you have any queries. Kind regards, Asha

Valorada con 5 estrellas sobre 5

Raluca has been an excellent property…

Raluca has been an excellent property manager — responsive, professional, and supportive. I had a drain blockage in Kitchen which was very urgent. She has handled my issues swiftly and with great care

1 de septiembre de 2025
Opinión espontánea
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Respuesta de Keatons

Dear Zhang, Thank you for the 5* Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma

Valorada con 5 estrellas sobre 5

Great experience with Keatons from…

Great experience with Keatons from start to finish. Many thanks to Gosia who was always super responsive and helped us secure our next home.

30 de septiembre de 2025
Opinión espontánea
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Respuesta de Keatons

Dear Ghanami Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Katie

Valorada con 5 estrellas sobre 5

Keatons Letting - Landlord experience

Keatons made the letting experience easy and gave clear examples explaining how they reached their valuation. Once we had agreed the level of service they made the process simple. Billy Hospital - Head of Lettings in Bow provided a great service.

1 de diciembre de 2024
Opinión espontánea
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Respuesta de Keatons

Dear Yiannis, Thank you for the 5* Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Katie

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