An article in the Guardian praised this and since I suffer from frequently blocked sinks I thought I would give it a try. Sadly, it had no effect and they are running as slowly as before.
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Consulta las opiniones de los clientes
Everything I've used so far works, although some better than others. I personally love the toilet cleaner and shower descaler (rimfinity and the shining) as these are things I use a lot, and the Mac... Ver más
An easy 5 star review…. * Fantastic biotech cleaning products (really works my toilets have never been so clean and lime scale free) * Non toxic, gentle for pets and allergies. * Cruelty free... Ver más
La empresa ha respondido
Amazing customer service, the package arrived damaged, I tried to chase the delivery company, no action was taken. Contacted Mack, they replaced right away. Also pleased with clean dishwasher tablet... Ver más
Información sobre la empresa
Escrito por la empresa
Biotech cleaning products that don't and won't cost the earth. Vegan, ocean-safe and cruelty free, MACK refills contain no toxic chemicals, instead harness the power of good bacteria to do the dirty work for us. Range of BioPod and BioFlask concentrate refills that reduce plastic pollution and unnecessary shipping of water. MACK believe the Sea word shouldn't be a dirty word, that's why we donate back to marine conservation organisation Sea Shepherd and ensure none of our products harm aquatic life. By using good bacteria to break down dirt, scum and limescale, no nasty chemicals are used in the process, making it safe for you, your pets and the environment. MACK are proud to be Carbon Neutral and made in the UK.
Información de contacto
MACK G1 G2 Romany Works Business Park, bh166jl, Poole, Reino Unido
- 01202 794831
- info@keepitmack.com
- keepitmack.com
4,0
Muy bueno
190 opiniones
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Disappointed
An article in the Guardian praised this and since I suffer from frequently blocked sinks I thought I would give it a try. Sadly, it had no effect and they are running as slowly as before.
12 de junio de 2026
Respuesta de MACK
Hi Susan
Thank you for taking the time to leave a review. We're genuinely sorry to hear that Dr. Dre'n didn't meet your expectations.
From your comments, it sounds as though your drains may already have been significantly blocked. Dr. Dre'n isn't a drain unblocker or an alternative to drain rods or chemical drain cleaners. It's designed to restore and maintain the flow of slow-moving drains by breaking down the build-up of soap scum, hair and organic debris using natural enzymes and beneficial bacteria.
As we explain in our product description:
*"Dr. Dre'n is a first responder BioPod to speed up slow-moving drains caused by soap scum, hair and associated debris... Enzymatic action breaks down these substances, followed by beneficial bacteria that create a smooth biofilm to help water flow more freely."*
If a drain is fully or heavily blocked, it will usually need to be physically cleared first. Once the blockage has been removed, Dr. Dre'n is ideal for helping keep the drain flowing freely and reducing future build-up.
We're sorry if the Guardian article gave the impression that it was intended to clear established blockages, as that isn't the purpose of the product.
If you'd like to discuss your situation further, please get in touch with our customer service team. We'd be happy to help determine whether Dr. Dre'n is the right product for your particular drain issue.
Kind regards,
The KEEP IT MACK Team
love the products and always promptly…
love the products and always promptly sent out
12 de mayo de 2026
The product seems to work.
28 de abril de 2026
Good service.
Simple to order and delivered within a reasonable time. Given how these products are packaged (dissolvable pouch and small cardboard box), the packaging for delivery seems a little flimsy - but they arrived unscathed this time.
15 de abril de 2026
i am on a regular subscription whoch…
i am on a regular subscription whoch isn’t often enough. i tried to do a ‘one off’ order but found it difficult. i have now got twice ad much ad i wanted. difficult website to navigate
28 de enero de 2026
Excellent dish washer tablets
I have been using their dish washer tablets for a few years. All my dishes are spotless!
26 de enero de 2026
The Mac drain unblocker is what I was looking for.
The Mac drain unblocker was what I was looking for as we have a septic waste water system and can’t put usual treatments in it. It hasn’t been used yet but it seems good. The products arrived as promised and in very good condition.
13 de enero de 2026
Dishwasher tabs that keep the planet clean too
Worked really well. And no nasty aftertaste on glassware, cups and cutlery that I've noticed from the polluting bestsellers. So a win all round
17 de diciembre de 2025
Excellent product, speedy delivery
Speedy delivery of an excellent product, better for the environment than many other dishwasher tablets.
11 de diciembre de 2025
Useless
After offering to do a deep clean for my disabled aunt, she bought the whole range of cleaning products, absolutely useless, not one of them done a decent job, the glass cleaner left the windows with more smears than they started with.
The bath and tiles were also left like they hadn’t even tried to clean them, and I didn’t wear gloves because it’s meant to be eco, my hand now feel like leather, absolute waste of money and totally useless all of it! 😡😡
3 de diciembre de 2025
Opinión espontánea
Cracking products
Products arrived on time as always, I've been using MACK products for about 2 years now and they are genuinely great. I've tried other 'eco' products and some are ok but all of the MACK range I've tried has been brilliant. Highly recommend, they are also very friendly!
19 de noviembre de 2025
Great customer service and products!
Ordered some toilet descalers, one of which was damaged by Evri ramming the parcel through the letterbox (I try to avoid using Evri as their service is terrible). I contacted customer services, and they were great, and sent me out two to replace the damaged one. Responses are usually next day, but they are a smaller company so I'm fine with that as they were friendly and helpful. Will certainly use them again.
8 de septiembre de 2025
Did what they said they would.
12 de septiembre de 2025
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