I purchased some “refurbished” Airpods from KF Direct last year. They broke within 3 months (battery died and the mechanisms of the airpod was hanging off, despite light usage) and I was issued with a... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Second time to purchase refurbished AirPod pros from this company and I can honestly say I’ve been more than impressed. Very reasonable prices and a genuine product that works well. Very speedy delive... Ver más
La empresa ha respondido
KF-Direct provided excellent service in helping me to find the correct replacement cable for my in-house display connected to my smart meter. Neither Eon nor the smart meter manufacturer could be... Ver más
La empresa ha respondido
I found this website by chance but was extremely happy when I did. I haven’t yet opened the AirPods as they are a Christmas present. Delivery want prompt and was kept informed throughout the order a... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
KF Direct is a UK-based online retailer specializing in stylish, energy-efficient indoor and outdoor lighting solutions, including ceiling lights, wall lights, solar lights, festoon lights, and decorative lighting for homes and gardens. The company focuses on offering high-quality products at competitive prices, helping customers create beautifully illuminated living spaces with ease.
Información de contacto
55 Longsmith Street, , GL1 2HT, Gloucester, Reino Unido
- +44 1452 26 0075
- sales@kfdirect.co.uk
- kfdirect.co.uk
3,7
Medio
855 opiniones
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 50% de las opiniones negativas
Suele responder en menos de 2 semanas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
USB cable from iphone12 to BMW series 4
I needed a usb cable from my iPhone to the connector in my BMW and couldn’t find the correct one. This company was extremely helpful and found exactly what I needed I can’t thank them enough.
23 de marzo de 2023
Opinión espontánea
Respuesta de KFDirect
Hi,
Thank you so much for this valuable 5-Star review. We love to satisfy our customers and hope to see you again with us.
Kind Regards,
Daniel
Customer Relations
Easy to use website
Easy to use website, prompt delivery- would recommend and use again
20 de marzo de 2023
Opinión espontánea
Respuesta de KFDirect
Dear Kate,
Thank you so much for this valuable 5-Star review. We love to satisfy our customers and hope to see you again with us.
Kind Regards,
Daniel
Customer Relations
no hassle had what i wanted and the…
no hassle had what i wanted and the price was amazing,and to top it off super fast delivery and the product was delivered in perfect condition ,you deserve 6 stars but there was only 5 lol
19 de marzo de 2023
Opinión espontánea
Respuesta de KFDirect
Dear Jo,
Thank you for your positive feedback which is very valuable to us.
We hope to see you again with us.
Kind Regards,
Daniel
Customer Relations
Excellent charging case is better than…
Excellent charging case is better than original thanks for speedy service
15 de marzo de 2023
Opinión espontánea
Respuesta de KFDirect
Dear Don,
Thank you for your positive feedback which is very valuable to us.
We hope to see you again with us.
Kind Regards,
Daniel
Customer Relations
Quick delivery and wonderful products
14 de marzo de 2023
Opinión espontánea
Respuesta de KFDirect
Dear Martin,
Thank you so much for this valuable 5-Star review. We love to satisfy our customers and hope to see you again with us.
Kind Regards,
Daniel
Customer Relations
Easy purchase and quick delivery
9 de marzo de 2023
Opinión espontánea
Respuesta de KFDirect
Dear Reema,
Thank you for your positive feedback which is very valuable to us.
We hope to see you again with us.
Kind Regards,
Daniel
Customer Relations
Goods not as described
Goods not as described
I ordered a genuine set of refurbished apple AirPods Pro
I received a counterfeit item where the noise cancellation did not work
Requested a refund bot not getting any reply
14 de marzo de 2023
Opinión espontánea
Respuesta de KFDirect
Hi,
We apologize for the inconvenience but we have to deny this claim that these are not genuine airpods, these are seller upgraded and refurbished.
Please note that these are replaced with aftermarket Grade A OEM Parts and we can't compare them with brand new as the quality may differ because of the refurbishment process. The internal components are Apple but the external body can be changed due to hygienic reasons.
If you are looking for flawless quality and performance, we request you to kindly buy brand new Apple AirPods from our website with Apple Warranty, these brand new items start from £240.00. These are refurbished products, which is why they are cheaper than brand-new ones.
You are still covered with the seller warranty as well as eligible for a full refund but for that, we have to get the item back so that we can raise an investigation with the suppliers. We source thousands of items from different suppliers around the UK so until we get this item back we are unable to recognize the supplier or from which batch it was sold.
Regards
Daniel
Customer Care
I love the whole service and the…
I love the whole service and the product is awsome
14 de marzo de 2023
Opinión espontánea
Respuesta de KFDirect
Dear Lucie,
Thank you so much for this valuable 5-Star review. We love to satisfy our customers and hope to see you again with us.
Kind Regards,
Daniel
Customer Relations
An excellent service.
The response, both to my original order and to the problem I had, was very rapid.
The attempt to resolve the problem was good, although not entirely successful, which may have been partly due to my not knowing the right names for the varieties of USB plugs.
3 de marzo de 2023
Opinión espontánea
Respuesta de KFDirect
Dear Ted,
Thank you for your positive feedback which is very valuable to us.
We hope to see you again with us.
Kind Regards,
Daniel
Customer Relations
Quick delivery and delighted with the…
Quick delivery and delighted with the product A+++++
2 de marzo de 2023
Opinión espontánea
Respuesta de KFDirect
Dear Mark,
Thank you so much for your review :)
We hope to see you again with us.
Kind Regards,
Daniel
Customer Relations
Excellent Experience
First time dealing with this company but products/pricing/delivery were spot on no issues whatsoever
1 de marzo de 2023
Opinión espontánea
Respuesta de KFDirect
Dear Mark,
Thank you for your positive feedback which is very valuable to us.
We hope to see you again with us.
Kind Regards,
Daniel
Customer Relations
Really fast delivery and good customer…
Really fast delivery and good customer services
7 de marzo de 2023
Opinión espontánea
Respuesta de KFDirect
Dear Megan,
Thank you so much for your review :)
We hope to see you again with us.
Kind Regards,
Daniel
Customer Relations
I bought Apple AirPods for my son but I…
I bought Apple AirPods for my son but I was a bit confused when they arrived as said yesido my son is very particular but he loves them and says they sound great and paired with the phone fine. I knew they were not going to be new ones for that price but work great and wasn’t willing to pay apple prices as he loses them all the time so will def buy again when he loses them next time 👍🏻
10 de marzo de 2023
Opinión espontánea
Respuesta de KFDirect
Dear Morris,
Thank you so much for this valuable 5-Star review. We love to satisfy our customers and hope to see you again with us.
Kind Regards,
Daniel
Customer Relations
good charger
10 de marzo de 2023
Opinión espontánea
Respuesta de KFDirect
Dear Victoria,
Thank you for your positive feedback which is very valuable to us.
We hope to see you again with us.
Kind Regards,
Daniel
Customer Relations
Great seller, highly recommend 👍
Super speedy delivery, great item, very happy with my purchase, would highly recommend this company. Many thanks 👍
8 de marzo de 2023
Opinión espontánea
Respuesta de KFDirect
Dear Jackie,
Thank you so much for this valuable 5-Star review. We love to satisfy our customers and hope to see you again with us.
Kind Regards,
Daniel
Customer Relations
Good value and efficient
Good value and efficient. Items as described and delivered very quickly with economy delivery.
23 de febrero de 2023
Opinión espontánea
Respuesta de KFDirect
Dear Robert,
Thank you so much for this valuable 5-Star review. We love to satisfy our customers and hope to see you again with us.
Kind Regards,
Daniel
Customer Relations
super fast charging cable…
I ordered a super fast charging cable for my huawei mate 10 pro as my original cable broke. Ordered it on a Sunday and received it on the Tuesday. The price was great and free delivery and packaged very well. Works a treat. Very good quality and service. Thanks guys.
21 de febrero de 2023
Opinión espontánea
Respuesta de KFDirect
Dear Gary,
Thank you so much for this valuable 5-Star review. We love to satisfy our customers and hope to see you again with us.
Kind Regards,
Daniel
Customer Relations
Ordered 2 iPhone earphones
Ordered 2 iPhone earphones, both are good….nice balanced sound quality. Thanks.
1 de marzo de 2023
Opinión espontánea
Respuesta de KFDirect
Dear Niranjan,
Thank you for your positive feedback which is very valuable to us.
We hope to see you again with us.
Kind Regards,
Daniel
Customer Relations
Excellent product
Free and fast delivery. Item as described and excellent value for money
21 de febrero de 2023
Opinión espontánea
Respuesta de KFDirect
Dear Alison,
Thank you so much for your review :)
We hope to see you again with us.
Kind Regards,
Daniel
Customer Relations
Respuesta de KFDirect
Dear Ed,
Thank you so much for this valuable 5-Star review. We love to satisfy our customers and hope to see you again with us.
Kind Regards,
Daniel
Customer Relations
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.