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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Mary from Kidshive told us that our parcel was in transit on 3rd July 2025 - yes 2025!!! It has not turned up and she refused a refund because she said it has been shipped out. She told us to wait for... Ver más

Valorada con 1 estrellas sobre 5

Scam company preying on parents. Again would give 0 stars as with most other people. Ordered birthday present for my daughter 3 months ago and still not received. As with everyone else just rec... Ver más

Valorada con 3 estrellas sobre 5

So far, everything has been smooth, delivery was super fast and the toy prices are great. I haven’t needed customer service yet, but the experience has been really positive.

Valorada con 1 estrellas sobre 5

Stay away from this site, they lie about stock levels and their location. In fact, 6 weeks later, still no refund or product, they refuse to refund or explain anything. "It's in transit" they say, eve... Ver más

Información sobre la empresa

  1. Tienda de juguetes para niños

Escrito por la empresa

At Kidshive, thousands of parents trust us for quality toys, baby essentials, and smart accessories that make family life easier. Fast delivery, top brands, and products kids love — see why families keep coming back!


Información de contacto

1,4

Muy malo

TrustScore: 1.5 sobre 5

945 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

No ha contestado las opiniones negativas

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1,4

Todas las opiniones

(945)

394 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 1 estrellas sobre 5

Cheap product price but never shipped…

Cheap product price but never shipped the goods, broken promise after broken promise, even after requesting a refund, they never refunded me, had to open a claim with my credit card company in the end went on for over 7 weeks

30 de junio de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

ITS A SCAM…

I had placed an order around 9th June and still haven’t received it. As other users have mentioned someone from the Customer Care named ‘Mary’ replies to the emails every now and then and says the order is in transit! BIG SCAM!! Please please please DO NOT ORDER from this site.

28 de agosto de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Ordered 2nd July

Ordered 2nd July, haven’t had my order. I was on maternity leave and spent my last £30 with them on things for my daughter. Tried to cancel my order they said I couldn’t it had already been shipped. It was originally showing as delivery expected this week, trackings fake, orders fake, websites closed. Nothings working, no ones replying that’s money I didn’t have down the drain! Absolutely waste of time. Even connected to the shop app which I thought was all legit, clearly not.

28 de agosto de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

I’m also having the same issues

I’m also having the same issues. I’ve paid out over £300 back in march and I’ve still not received my order or refund. I’ve been chasing regularly since June and I keep getting emails back from ‘Mary’ saying I will get my money back and thanking me for my ‘patience’ . I believe this company is a scam - does anyone get their orders? I didn’t realise it was a Chinese company when I originally ordered.

28 de agosto de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

SCAM!

SCAM!! missing parcel, said its delivered on 9th August, Evri have no record of ever receiving the parcel. AVOID, going to contact the ombudsman. Wish i had read the reviews before ordering.

9 de agosto de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

If I could give no stars I would

If I could give no stars I would. Absolutely appalling website/ service. Reading other reviews this company are scammers who rob people’s money. A few replies from useless Mary, no item delivered and no refund issued. Absolutely disgusting.

27 de agosto de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Who is Mary

Placed a order on the 28th July this year 13 emails still on going talk to Mary who ever she maybe . Just like living next door to Alice who the .... is Alice. Asked for refund just get a rubbish response saying it pending . Stay away do not order at any cost

28 de julio de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

This company needs to be investigated!

I’m currently experiencing the same issue as most other customers.
I placed an order over a month ago and apparently it was delivered on 12th August by Royal Mail. I never received a parcel nor a missed delivery slip!
I’ve emailed the company twice and haven’t received a response. Please tell me how companies like this can get away with this! This company must be run by a scam artist.

21 de agosto de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Shocking! Will never use again!

Order placed back in June 25 - Child”s sensory toy still not arrived 2 months later!! I have contacted Mary (whoever Mary is) to find out where this is and to arrange a refund - had numerous messages/excuses but still no satisfactory outcome! DO NOT USE THIS SITE - an absolute disappointment on every level!

25 de junio de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

TOTAL SCAM!!!

TOTAL SCAM!!!! Doesn’t even deserve a single star. It has been over 2 months since I placed my order. Have a Yodel tracking number which isn’t valid. There is no way to contact them. I emailed but got no response. Now the store doesn’t even exist!

27 de agosto de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Shocking company if it is actually one. Don't order from them

Ordered item in 11th July for my grandsons 1st birthday on 3rd August still no goods. Contacted them countless times, Mary sometimes replies but its just nonsense information. Tracking is information is fake. Contacted my CC company who refunded me and are investigating. Don't touch this company with a barge pole!!!!

11 de julio de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Don’t even deserve one star

Don’t even deserve one star!
Ordered from my daughter with special needs beginning of July now nearly September not received keep emailing them they just keep saying I will get a refund and don’t worst site ever! Needs reporting and shutting down !

27 de agosto de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Shut down this fake scam site

I reported this website in July to the relevant authorities asking for it to be shut down to prevent people being scammed further and it seems it has been shut down now.

26 de julio de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Avoid never get the item

same as the other reviews. you dont recieve the item and when you email Mary promises to look into it. got an tracking from evri who delivers to an address nor yours an cant be sorted my evri. I only spent £10 but not the point. £10 down, wish I would of read the reviews.

21 de julio de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Scam, Scam, Scam

Scam, scam
This company has demonstrated questionable business practices. I placed an order for a 4 in 1 Gym on July 15, 2025; however, the order has yet to arrive. I have sent multiple emails regarding this matter and received a response from an individual named Mary, who informed me that my order is still in the processing stage and will arrive soon. It is now August 27 and still no delivery. You are wicked to do these things to a pregnant lady and also mothers.

15 de julio de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

SO ANGRY.

SO ANGRY.
Ordered a clock for my daughter ONE month ago, she’s been so excited.
I got told it was on its way - now there website doesn’t exist? So now I’ve wasted £30 and nothing to show for it and an upset child.
Total scum

27 de julio de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

AVOID!!🚩⚠️‼️‼️‼️

Ordered 9th July, said dispatched, no tracking, no nothing. Continuous emails making excuses and promises!! From MARY, taking them to small claims court!! They should not be trading.
They think im going to leave it and let them keep my money. NOT Happening.
Honestly fake website, fake people, fake trading.
AVOID at all costs. Actually minus 10 stars.

27 de agosto de 2025
Opinión espontánea

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