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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Mary from Kidshive told us that our parcel was in transit on 3rd July 2025 - yes 2025!!! It has not turned up and she refused a refund because she said it has been shipped out. She told us to wait for... Ver más

Valorada con 1 estrellas sobre 5

Scam company preying on parents. Again would give 0 stars as with most other people. Ordered birthday present for my daughter 3 months ago and still not received. As with everyone else just rec... Ver más

Valorada con 3 estrellas sobre 5

So far, everything has been smooth, delivery was super fast and the toy prices are great. I haven’t needed customer service yet, but the experience has been really positive.

Valorada con 1 estrellas sobre 5

Stay away from this site, they lie about stock levels and their location. In fact, 6 weeks later, still no refund or product, they refuse to refund or explain anything. "It's in transit" they say, eve... Ver más

Información sobre la empresa

  1. Tienda de juguetes para niños

Escrito por la empresa

At Kidshive, thousands of parents trust us for quality toys, baby essentials, and smart accessories that make family life easier. Fast delivery, top brands, and products kids love — see why families keep coming back!


Información de contacto

1,4

Muy malo

TrustScore: 1.5 sobre 5

945 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

No ha contestado las opiniones negativas

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1,4

Todas las opiniones

(945)

394 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 1 estrellas sobre 5

Giving a 1 star is far too much for…

Giving a 1 star is far too much for this company!!

Ordered a koala breathing tedding in April, still have not received this! I did however receive a sloth non breathing teddy I emailed them and "Mary" stated to keep that teddy and she will arrange for the breathing teddy to be posted. Back and forth with emails over 2-3 months and now they are not responding to me.

This company is A SCAM! PLEASE USE YOUR MONEY SOMEWHERE ELSE!!

1 de abril de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

USELESS COMPANY

USELESS COMPANY - AVOID DO NOT BUY FROM THEM

I wish I saw reviews before making a purchase!

I ordered something in June and didn't receive anything.

I have asked for a refund...I am still waiting for my refund. Lucky I have only spent £13.00 and nothing more.

26 de julio de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Awful company

Awful company, 7 weeks after placing the order, constant emails chasing delivery or a refund I have received neither. I have now had to report this as fraud with my bank, DO NOT USE THIS COMPANY!

22 de julio de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Terrible company!

Terrible company!! Do no use. Someone called Mary has been allegedly processing my refund for 4 months now.

4 de mayo de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Scam

Thankfully only spent £17 but wish I’d seen these reviews before bothering. I’ve never received my product, was promised a refund and now I keep on asking where my refund is I’m meant with complete silence. How are they still able to operate when clearly a scam?

27 de julio de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Scam website

Scam website - do not order from them!
I ordered 2 items months ago and still haven’t received them with no explanation.

18 de julio de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

SCAM WEBSITE

Would give a minus score if it was possible!! Absolute scam website.
Placed an order over a month ago - no item received and no response! Mary probably some non existent customer service rep said she will investigate but thereafter no response. We will have to contact the bank and trading standards for a refund and to try get them shut down. Horrendous, thank God it was not a big sum of money

27 de julio de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Fraudulent company - AVOID

Fraudulent company - do not place an order from here!

Followed up my order after a week of no shipping update, fast response however no shipping update, ignored my request to cancel order then sent me a fake Royal Mail tracking code attached to the wrong post code.

Item has not arrived after two months. I made a chargeback via my bank.

DO NOT ORDER FROM HERE

7 de julio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fantastic service overall

Fantastic service overall. I placed my order late in the evening, it was shipped the next morning, and arrived within two days. Couldn’t be more satisfied with how quick and reliable it was.

26 de agosto de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Would give no stars if I could

Would give no stars if I could. Placed an order on 23rd July and still nothing received. States was delivered but never was. Mary has been looking into it and promised a refund but to date I have not received it. Please please do not order from this company. They are thieves.

23 de julio de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Liars and thieves.

It's actually a zero rating.

Liars and thieves.

Buy one thing, get sent a similar but wrong thing.

Promise to send correct and then refund, but don't bother.

Promise to then refund and then don't bother.

29 de agosto de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Scam company preying on parents

Scam company preying on parents.

Again would give 0 stars as with most other people.

Ordered birthday present for my daughter 3 months ago and still not received. As with everyone else just received weekly emails (after chasing each time) using stalling tactics and saying will refund when they have investigated. But clearly not investigating anything!

29 de junio de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Two disappointed little boys

I have also never received items i ordered two months ago. They were never dispatched and I've never recieved the promised refund. The worst thing is two little boys waited and waited for their light sabres and were disappointed after being strung along for weeks. Mary how can you do this to children?

11 de agosto de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Disgusting

I am absolutely disgusted with this company. I ordered a simple child’s playmat, and not only did it never arrive, but the complete lack of communication and responsibility is outrageous. Weeks have gone by, my money is gone, and I have nothing to show for it.

This wasn’t some frivolous purchase—it was meant for a baby—and yet the company clearly couldn’t care less. No updates, no explanation, no refund. Just silence. The level of unprofessionalism here is astonishing.

At this point, it feels like I’ve been scammed. If they think it’s acceptable to take money and not deliver the product, they’re sorely mistaken. I wouldn’t trust this business with a single penny ever again.

Absolutely revolting experience—avoid at all costs.

Trading standards have been informed.

29 de agosto de 2025
Opinión espontánea

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