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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Ruined plans, hidden costs, and zero customer service. Avoid! I ordered a large box of crab for a specific delivery date a month in advance, which was clearly stated on the order form. They com... Ver más

Valorada con 1 estrellas sobre 5

Wish I’d have read the reviews before ordering my two seafood boils. One arrived in perfect condition whereas the second one looked as though it had been put together with all the bits they couldn’t s... Ver más

Valorada con 5 estrellas sobre 5

My order arrived promptly & very well packed. Fresh fish was still chilled by the included ice pack & the frozen had dry ice packs added & remained solid. Fresh kipper was large & nicely smoked... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Be prepared to potentially receive frozen food that may have been previously sold, gone through multiple delivery attempts, and spent some time in someone's fridge. From their responses to negative re... Ver más

Información sobre la empresa

  1. Mayorista de mariscos

Información proporcionada por diversas fuentes externas

King crab and other fresh and frozen shellfish available for delivery overnight or collect from our fish dock shop. Fresh seafood and shellfish supplied to restaurants, caterers and pubs as well as the general public. Order online and collect and pay f...


Información de contacto

2,1

Malo

TrustScore: 2 sobre 5

154 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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2,1

Todas las opiniones

(154)

3 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Hello

My Norwegian family told me to find a good fish monger and try something new, which for them would have to be King Crab. It arrived today in lots of ice ,nicely packet and friendly delivery. Melted butter and lemon was all it needed. The crabmeat was beautifully cooked, top score for taste. If lockdown has tought us one thing its, treat yourself to the best. Thank you King Crab for a perfect experience , Renate

29 de julio de 2021
Opinión espontánea
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Respuesta de King Crab

Hi Renate

Thank you for your lovely review and for taking the time to write this, we look forward to supplying yourself and your Norwegian family with lots more delicious seafood in the future :)

Kind Regards

King Crab/Premier Seafoods.

Valorada con 5 estrellas sobre 5

Never been to a fresh fish/seafood shop…

Never been to a fresh fish/seafood shop before and wow I'm impressed, so much to offer and fantastic customer service.
I'll definitely be going back again!

7 de julio de 2021
Opinión espontánea
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Respuesta de King Crab

Hi Joanna

Thank you for taking the time to leave a glowing review :) We are happy your experience was a positive one and we look forward to seeing you again.

Kind Regards

King Crab/Premier Seafoods.

Valorada con 5 estrellas sobre 5

Great fish and customer service

I've been using King Crab for a while now and really rate the fresh whole turbot as well as the frozen items. Very responsive customer service too. Would highly recommend for anyone who loves fish & seafood.

29 de junio de 2021
Opinión espontánea
Logotipo de King Crab

Respuesta de King Crab

Hi

Thank you very much for your positive feedback and 5* review I have passed this along to our small team who are very appreciative of all positive feedback and we will continue to keep supplying you with some amazing seafoods :)

Kind Regards,

King Crab / Premier Seafoods

Valorada con 5 estrellas sobre 5

I love the King Crab Legs

I love the King Crab Legs. Ordered them twice and they were delicious . The customer service is superb. They are quick to help you with any questions you may have. The delivery was great and I will definitely be ordering from them again.

10 de junio de 2021
Opinión espontánea
Logotipo de King Crab

Respuesta de King Crab

Hi,

Thank you for taking the time to leave this 5* review.

We aim to please in any way we can and we look forward to supplying you with more delicious king crab in the future :)

Kind Regards,

King Crab / Premier Seafoods

Valorada con 5 estrellas sobre 5

Highly Recommended for all Seafood

I have been ordering my seafood from King Crab for a few years now. The reason why is; the fish is super fresh, halibut is unbelievable, the frozen king prawns are huge and amazing and the crab and green mussels are better than anywhere else I have every bought from. Great special offers. The service is super quick with designated days for delivery and it arrives in excellent packaging to keep it at temperature ready for the fridge or freezer. I cannot recommend this company enough. First class product and service, every time.

8 de junio de 2021
Opinión espontánea
Logotipo de King Crab

Respuesta de King Crab

Hi Lindsey

Thank you for taking the time to leave this 5* review.

I am thrilled to hear that you are happy with your order and that your items arrived in perfect condition we look forward to supplying you with more beautiful seafood in the future :)

Kind Regards,

King Crab / Premier Seafoods

Valorada con 5 estrellas sobre 5

Quality seafood!

Have been ordering our fish and king crab legs from King Crab for a number of years. Service and product are excellent & reliable as always.

29 de abril de 2021
Opinión espontánea
Logotipo de King Crab

Respuesta de King Crab

Good Morning,

Thank you for taking the time to leave this 5* review.

I am thrilled to hear that you are happy with your order and we look forward to supplying you with more beautiful seafood in the future :)

Kind Regards,

King Crab / Premier Seafoods

Valorada con 5 estrellas sobre 5

Top quality fish and shellfish…

Top quality fish and shellfish delivered to my door in perfect condition. The packing boxes make perfect insulated propagators for my seeds in the greenhouse.

9 de abril de 2021
Opinión espontánea
Logotipo de King Crab

Respuesta de King Crab

Good Morning,

Thank you for taking the time to leave this 5* review.

I am thrilled to hear that you are happy with your order and we look forward to supplying you with more beautiful seafood and propagators :)

Kind Regards,

King Crab / Premier Seafoods

Valorada con 5 estrellas sobre 5

Brilliant reliable supplier

My first delivery today but definitely not the last ordered in advance chose the date required and voila they DPD notified me they were delivering the day before ,this order was mainly frozen and it was , the dry ice packs used had done their stuff all in perfect frozen condition looking forward to the Paella on Good Friday .
Thanks my wife says she will buy me some King crab 🦀 for my Birthday in August but think we will order more before then with confidence 😊

31 de marzo de 2021
Opinión espontánea
Logotipo de King Crab

Respuesta de King Crab

Good Morning,

Thank you for taking the time to leave this 5* review.

I am thrilled to hear that you are happy with your order and we look forward to supplying you with more beautiful seafood.

Kind Regards,

King Crab / Premier Seafoods

Valorada con 5 estrellas sobre 5

Brilliant service

Brilliant service, very efficient. Great fresh fish, highly recommend.

31 de marzo de 2021
Opinión espontánea
Logotipo de King Crab

Respuesta de King Crab

Good Morning,

Thank you for taking the time to leave this 5* review.

I am thrilled to hear that you are happy with your order and we look forward to supplying you with more beautiful seafood.

Kind Regards,

King Crab / Premier Seafoods

Valorada con 5 estrellas sobre 5

Good bye local fishmonger

Good bye local fishmonger, everything from ordering through to delivery was absolutely top class, well packed and looked and smelt fresh as a daisy, worked out far cheaper than my local fishmonger and even allowing for delivery charge was far cheaper.
Can now afford fish every day, can not praise King crab Co enough.

31 de marzo de 2021
Opinión espontánea
Logotipo de King Crab

Respuesta de King Crab

Good Morning,

Thank you for taking the time to leave this 5* review.

I am thrilled to hear that you are happy with your order and we look forward to supplying you with more beautiful seafood.

Kind Regards,

King Crab / Premier Seafoods

Valorada con 5 estrellas sobre 5

Superb products and brilliant service

Superb products and brilliant service, my order arrived as agreed and was really well packed and chilled. Also great customer service from Vanessa who answered all my questions promptly.
Very impressed, highly recommended and will definitely use again.

31 de marzo de 2021
Opinión espontánea
Logotipo de King Crab

Respuesta de King Crab

Good morning,

Thank you for taking the time to leave this 5* review.

I am thrilled to hear that you are happy with your order and we look forward to supplying you with more beautiful seafood.

Kind Regards,

King Crab / Premier Seafoods

Valorada con 5 estrellas sobre 5

Gorgeously fresh

We had mussels, salmon and langoustines. All gorgeously fresh and delivered on time. Will definitely buy from King Crab again ☺️

28 de marzo de 2021
Opinión espontánea
Logotipo de King Crab

Respuesta de King Crab

Good morning,

Thank you for taking the time to leave this 5* review.

I am thrilled to hear that you are happy with your order and we look forward to supplying you with more beautiful seafood.

Kind Regards,

King Crab / Premier Seafoods

Valorada con 5 estrellas sobre 5

Cannot fault this company

Reliable service, great products at competitive prices and excellent customer service

25 de marzo de 2021
Opinión espontánea
Logotipo de King Crab

Respuesta de King Crab

Hi Helen

Thank you for your 5* review and for your positive comments, we look forward to continuing to supply you with great products and service :)

Kind Regards

King Crab / Premier Seafoods

Valorada con 5 estrellas sobre 5

Perfect products, service and delivery.

There's not much to look forward to at the moment and with my partner's birthday being the first anniversary of lockdown I was determined to do better than the cancelled dinner of last year and the thrown together moussaka as a result even if we did have it with a bottle of champagne (surprisingly good together!) I started looking around for something a bit special and what is more special than king crab legs and lobster?

It was easy to order, the delivery date was perfect and the pricing very sensible for what I ordered. Delivery was earlier this morning so there's time to defrost the crab for lunch time and the lobster for later today.

I will certainly order again and I won't wait a year to do it.

23 de marzo de 2021
Opinión espontánea
Logotipo de King Crab

Respuesta de King Crab

Hi Peter

Thank you for your 5* review here's wishing your partner a very happy birthday and hoping you enjoy your seafood, we look forward to supplying you with more beautiful seafood in the future.

Kind Regards

King Crab / Premier Seafoods

Valorada con 5 estrellas sobre 5

Brilliant Service - couldn't have been better.

I am 74 and not technical. I had ordered 5 large bags of Cold Water prawns twice last year so when I went onto the web to order them this time my card payment wouldn't send. I phoned King Crab and a very nice voice answered my call. Her name was Vanessa and she talked me through what to do - when I wanted the delivery and I asked if I could pay over the phone. I was out of work hours by now and she said she would phone me back tomorrow. She did and her telephone manner and help was delightful. All my stress from thinking I couldn't get a payment through a couple of days ago had completely dissolved. I couldn't have had a more peaceful experience. My prawns - as Vanessa had promised - came this morning by FedEx. One of my very best and helpful experiences on the phone - I have bad hearing even with 2 hearing aids. Thank you Vanessa. I am so looking forward to eating these delicious prawns 100% better than any I have ever tried from a supermarket years previously. Blessings Linda Down

19 de marzo de 2021
Opinión espontánea
Logotipo de King Crab

Respuesta de King Crab

Hi Linda

Thank you for your 5* review and your lovely comments, we are so happy you are delighted with your prawns and if in future you experience any problems please do not hesitate to call and we will assist you in any way we can. We look forward to sending you more amazing prawns in the future.

Kindest Regards

King Crab/Premier Seafoods.

Valorada con 5 estrellas sobre 5

Very pleased with my order

Very pleased with my order, everything arrived well packaged and most importantly still frozen.
Prawns were free flowing and tasty.
Crab legs were quite big - but tasty. There was a bit of variance in the amount of meat in the legs.

17 de marzo de 2021
Opinión espontánea
Logotipo de King Crab

Respuesta de King Crab

Thank you for your 5* review we are happy you are happy.

Kind Regards

King Crab/Premier Seafoods

Valorada con 5 estrellas sobre 5

I'll be back!

Our order has been delivered today and I am absolutely delighted! The whole order was extremely well packed and any frozen goods we still frozen solid!

I am particularly thrilled with the Conger Eel (have been trying to get some for YEARS!) and the Dogfish Backs (didn’t know I could still find it on sale & takes me back the fish & chips in London in ‘the old days’! The Cod Fillets and Smoked Haddock are both of a good size and quality & very well prepared.

Thank you so much for the brilliant fish and service. There are only two of us here, but once we’ve worked our way through this order …… I’LL BE BACK!

13 de marzo de 2021
Opinión espontánea
Logotipo de King Crab

Respuesta de King Crab

Hi Merryl

Thank you for your 5* review, we are happy you are happy and we look forward to providing you with some amazing seafood in the future.

Kind Regards

King Crab/Premier Seafoods

Valorada con 5 estrellas sobre 5

Five star service, five star fish

My order arrived promptly & very well packed.
Fresh fish was still chilled by the included ice pack & the frozen had dry ice packs added & remained solid.

Fresh kipper was large & nicely smoked with excellent flavour.
Frozen haddock fillets are large & when defrosted are nice & firm, unlike supermarket "fresh" fish.
Tried it pan fried & poached & flavour & texture excellent both times.

1 de marzo de 2021
Opinión espontánea
Logotipo de King Crab

Respuesta de King Crab

Hi John,

Thank you for sharing your review with us. I'm delighted to hear that you are satisfied with the overall service provided. and we look forward to providing you with more beautiful seafood in the future.

Kind Regards

King Crab/Premier Seafoods

Valorada con 5 estrellas sobre 5

Absolutely brilliant service I would…

Absolutely brilliant service I would highly recommend 5 star customer service packed really well and super fast delivery thank you so much.

25 de febrero de 2021
Opinión espontánea
Logotipo de King Crab

Respuesta de King Crab

Hi Ryan

Thank you for your lovely feedback and your 5* review, very much appreciated.

Kind Regards

King Crab/Premier Seafoods.

Valorada con 5 estrellas sobre 5

Just had a dozen oysters size and…

Just had a dozen oysters size and quality superb can certainly recommend Kingcrab and will be reordering very soon “can’t wait “😊

14 de febrero de 2021
Opinión espontánea
Logotipo de King Crab

Respuesta de King Crab

Hi Diana

Thank you for your 5* review we look forward to continuing to supply you with more amazing seafood in he future.

Kind Regards

King Crab / Premier Seafoods



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