Ruined plans, hidden costs, and zero customer service. Avoid! I ordered a large box of crab for a specific delivery date a month in advance, which was clearly stated on the order form. They com... Ver más
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Consulta las opiniones de los clientes
Wish I’d have read the reviews before ordering my two seafood boils. One arrived in perfect condition whereas the second one looked as though it had been put together with all the bits they couldn’t s... Ver más
My order arrived promptly & very well packed. Fresh fish was still chilled by the included ice pack & the frozen had dry ice packs added & remained solid. Fresh kipper was large & nicely smoked... Ver más
La empresa ha respondido
Be prepared to potentially receive frozen food that may have been previously sold, gone through multiple delivery attempts, and spent some time in someone's fridge. From their responses to negative re... Ver más
Información sobre la empresa
Información proporcionada por diversas fuentes externas
King crab and other fresh and frozen shellfish available for delivery overnight or collect from our fish dock shop. Fresh seafood and shellfish supplied to restaurants, caterers and pubs as well as the general public. Order online and collect and pay f...
Información de contacto
Riby Street 3, DN31 3HF, Grimsby, Reino Unido
- kingcrab.co.uk
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Nothing fishy here
Totally efficient service, excellent next day delivery.
Fish/shellfish isn't bad either.
Thanks Vanessa

Respuesta de King Crab
Excellent Quality fresh and frozen…
Excellent Quality fresh and frozen seafood. I ordered from king crab and was extremely impressed. I ordered crabs, breaded fish and frozen king prawns. Very impressed with customer service. I needed to change the delivery address and it was done very efficiently. Thanks goes to Vanessa who was superb in dealing with my queries.
Delivery was received on the date agreed and was very well packaged. Great service. I would highly recommend and will be ordering again.

Respuesta de King Crab
Excellent customer service even when there is a problem
We have purchased from King Crab for several years and have found the quality excellent along with the service. Recently we purchased some smoked haddock which was not the quality we have been used to and I e-mailed KingCrab to ask for their views. Within a few hours I received an e-mail saying they would refund me and look into the matter. I think you can often judge a company not just by the good but the not so good and they deserve 5 stars for the way they handled my problem. Will definitely continue to order.

Respuesta de King Crab
Second time we have used King Crab as…
Second time we have used King Crab as our normal haunt Billingsgate is still "out of bounds". Very professionally packed and delivered on time. Although more expensive that Billingsgate (retail versus wholesale), for some products the quality is better from King Crab.
Paul Bellamy

Respuesta de King Crab
Great Customer Service
Customer service is what makes or breaks a business when responding to problems and so far I have nothing praise for King Crab. Despite having a minor issue with the quality of part of my order Vanessa has dealt with this quickly and efficiently. Keep up the good work.

Respuesta de King Crab
Hi great service,food fantastic as…
Hi great service,food fantastic as usual.
Vanessa great person to deal with no problems as usual,will continue to trade with them as always helpful.
Regards bill benzie.

Respuesta de King Crab
Excellent all round.
Excellent products not easily found elsewhere, and at a reasonable price.
An error on my behalf was spotted by Vanessa and quickly and efficiently solved ,so full marks for customer service as well as great seafood.

Respuesta de King Crab
Always professional and extremely…
Always professional and extremely helpful. Fantastic, tasty and unbelievable product. Vanessa and the team always go above and beyond. What’s not to love.

Respuesta de King Crab
Superb selection of seafood
Superb selection of seafood, very reasonably priced and fantastic quality.
I placed my order and as per the notice on the website even though its next day delivery i was expecting the delivery the following week. The day after i placed the order i got an email from Vanessa explaining that part of my order wasnt available so would i like 2 separate delivery's or would i mind waiting, well i didnt see the email and 2 days later my full order arrived, so 3 days in total even WITH a stock issue, what fantastic service, needless to say when i saw the email i replyed explaining i hadnt seen it but my order was here in full.
Superb service from start to finish and i will be ordering again and again.

Respuesta de King Crab
Good quality of seafood
Good quality of seafood ; delivery on time and competitive price! I’m really satisfied

Respuesta de King Crab
Great products & Customer Service
Wonderful selection of products with competitive prices. Items always received well packed and delivered on time. You will not be disappointed.

Respuesta de King Crab
King Crab come good.
Delivery was spot on time, packaging superb, and the quality and price of the fresh produce which included crab, cod and haddock was fantastic. Try sharing an order with your neighbour, or a member of your family to reach the minimum order price, and therefore save on delivery costs, you won't be disappointed.
Mr S Austin.

Respuesta de King Crab
Was really pleased with the service
Was really pleased with the service, the crab claws were excellent as was the dressed crab. Yet to have the large scallops but I am sure they will be great. Everything arrived in excellent condition. Will buy again

Respuesta de King Crab
Excellent quality and flavour.
Really good choice of fresh and frozen seafood. Quality and flavour are excellent.Speedy delivery as well.

Respuesta de King Crab
Superb Crabs
As a first time buyer from King Crab / Premier Foods, I found the entire process very easy and quality of the service and produce was superb.
We ordered both King & Snow crabs and they were delivered as promised, well packed with plenty of ice and tasted fantastic!
We will definitely be a regular customer, highly recommend you give them a go if you want excellent quality crab!

Respuesta de King Crab
Five star service for a first time user!
Sometimes another person's recommendation doesn't work but in this case it did.
As a first time user of King Crab, the online ordering was easy and the delivery spot on. I would also like to mention how helpful the staff in the office were when I had a few queries.
I'll be back.

Respuesta de King Crab
Bunch of Liars.
Bunch of Liars.
They promise a 'next day delivery' but it's THEIR next day delivery they mean! I ordered one day and think it will come the next. HA! They pack it when they think and then THEY send it 'next day': it's their rules, not the customers' and for that you pay £15?!?! Bunch of charlatans. We missed a very important function because of these wasters and all it would have taken was a phone call to which they will not respond under any circumstances: I know, I've tried three times so far; add to that, numerous emails. They must be doing well to afford to garner such reviews as these.
Be warned: these are actually
PREMIER SEAFOODS Ltd
Riby St.
Fish Docks
Grimsby
01472 287640
Try a firm called 'Fish Box' instead, everybody.
N.B. Have read their response, which took 22 days and can confirm: bunch of liars.

Respuesta de King Crab
The delivery arrived 1 day late
The delivery arrived 1 day late. And because of that the frozen seafood is all defrosted and has a very strong smell to it. I have tried to email them and call them but nothing don’t answer the phone call or the email. Save yourself the time and money don’t order from them.

Respuesta de King Crab
Rubbish fish fingers.
Rubbish fish fingers.. dont bother, seems so cheap its made of cardboard
Bought whelks as a present for my Dad…
Bought whelks as a present for my Dad as simply can't source them on the South coast nowadays.
They phoned to say they couldn't deliver the Next Day but could the following day. All arrived as promised and my Dad was chuffed :)

Respuesta de King Crab
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