Played this site for years and never had any issues. Great games and some decent wins. Over the past week I've had some larger wins and everytime I want to withdraw it gets cancelled. Its happened aro... Ver más
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Consulta las opiniones de los clientes
Had a few big wins and few big losses on this site, but always reliable when requesting a withdrawal, usually in my account within 3 hours. Now that's better than any other non UK online casinos. Howe... Ver más
La empresa ha respondido
Had a wonderful year playing with kinghills casino so rewarding an superb customer service ... There games are fair an choices are plenty .. I like the way they upgrade you with loyalty an weekly cash... Ver más
La empresa ha respondido
Like every casino it will have its pros and cons but when compared to other casino i find it unmatched with frequent bonuses, events and activities. Still some minor bug issues ive had with certain mi... Ver más
La empresa ha respondido
Información importante
4,4
Excelente
1 mil opiniones
Invita a los clientes a opinar
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Ha contestado el 62% de las opiniones negativas
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Great service
7 de junio de 2025
Opinión espontánea
Respuesta de Kinghills
Hi there, Brian!
We sincerely appreciate your warm feedback and are so pleased to know you had a great experience. Your satisfaction is very important to us, and your support inspires us to continue providing excellent service. Thank you for your continued confidence in us. We look forward to welcoming you back soon!
Best wishes,
KingHills Team
Up until now I have really enjoyed the…
Up until now I have really enjoyed the site and payments have been next day. Everything spot on with no complaints.
I then won £400 and I just cannot get paid. Every day was told wait until tomorrow but payment never came and I still haven’t got it.
So then it changed to send bank statements in PDF. Bank statements sent and I’ve still not got it.
It doesn’t make sense that you would rather forfeit the amount of money I spend with you for £400. Not really good business sense is it. Now I’m being ignored on both support and email. Please don’t just quote your gambling rules at me as I have followed everything asked of me. PLEASE JUST PAY ME THE £400 I WON.
Thank you.
8th June Bank statements sent again as requested but still not paid
9th June still not paid
Monday 16th June -still not paid. A remittance advice IS NOT PROOF OF PAYMENT. Being ignore completely. I’m starting to wonder if they are in financial trouble because there is an awful lot of people on here who have not been paid. Will keep my comments updated on TrustPilot.
24 June. Still not received payment. Contacting them is a nightmare and when you eventually get through you just get a load of BS. I’m keeping going as it’s a matter of principle now.
29 de mayo de 2025
Opinión espontánea
Respuesta de Kinghills
Hello, Tracy!
We are sorry to hear that your experience on our website did not meet your expectations. Please rest assured that each case is thoroughly reviewed and addressed on an individual basis.
Kindly note that your payment has been processed on our end, and proof has been provided. Additionally, our team has reached out to you via email and will keep you updated as soon as possible.
Best regards,
KingHills Team
Really enjoy this site!
Really enjoy this site! I was wary at first with it being newer but the bonuses and the wagering requirements are really reasonable! Would recommend! (Noct05500317)
7 de junio de 2025
Opinión espontánea
Respuesta de Kinghills
Hello, Danielle!
Thank you for your kind words! We're thrilled to know you had a great experience with us. Your satisfaction means the world to us, and your support inspires us to maintain the highest standards of service.
We truly appreciate your trust and can’t wait to welcome you back soon!
Best regards,
KingHills Team
Respuesta de Kinghills
Hello, Yasser!
Thank you so much for your kind feedback. We're thrilled to know you had a great experience with us. Your satisfaction means everything, and your continued support drives us to keep offering top-notch service.
We truly appreciate your trust and can’t wait to welcome you back soon!
Best regards,
KingHills Team
Casino holds withdrawals
Casino holds withdrawals - for weeks if not months. Has happened to be on multiple occasions - do not trust - seems they use a 3rd party to process withdrawal.
5 de junio de 2025
Opinión espontánea
Respuesta de Kinghills
Hello!
We are sorry to hear that your experience with our website did not meet your expectations. Our team is committed to providing outstanding service while always improving.
As stated in our Terms and Conditions (Clause 7.10), withdrawal processing time can take up to 24 hours. Once a withdrawal has been processed, it can take up to 5 banking days to reach your account via bank transfer.
Thank you for your understanding.
Best regards,
KingHills Team
Superb feedback more than impressed
Superb feedback more than impressed
1 de junio de 2025
Opinión espontánea
Respuesta de Kinghills
Hello, Russell!
Thank you so much for your kind feedback. We're thrilled to know you had a great experience with us. Your satisfaction means the world to us, and your continued support inspires us to keep raising the bar.
We truly appreciate your trust and look forward to welcoming you back soon!
Best regards,
KingHills Team
5 star
Smooth and easier layout of site, right amount of slots games to choose from, constant bonus/promotions available, staff on chat are very helpful.
31 de mayo de 2025
Opinión espontánea
Respuesta de Kinghills
Hi there, Luke!
We sincerely appreciate your thoughtful words and are glad to hear you enjoyed your time with us. Your happiness is our top priority, and your trust drives us to keep improving our service every day.
Thanks again for your support - we can’t wait to serve you again!
Best regards,
KingHills Team
10/10 site would definitely recommend
10/10 site would definitely recommend
29 de mayo de 2025
Opinión espontánea
Respuesta de Kinghills
Hello, Ben!
Thank you so much for your thoughtful feedback. We're delighted that you had a positive experience, and your satisfaction remains our top priority. Your ongoing support drives us to keep delivering excellence every time.
We truly appreciate your trust and look forward to seeing you again soon!
Best regards,
KingHills Team
Respuesta de Kinghills
Hi there, Jack!
We sincerely appreciate your kind words and are thrilled to know that your experience was a good one. Your satisfaction is very important to us, and your trust inspires us to keep providing excellent service.
Thank you for your continued support. We cannot wait to serve you again!
Best regards,
KingHills Team
Decent
Decent, generous fre bonus no deposit and deposit,
Customer service is helpful in the chat.
26 de mayo de 2025
Opinión espontánea
Respuesta de Kinghills
Hello, Kyle!
Thank you for your kind feedback. We are so pleased to know you had a positive experience. Your satisfaction means a great deal to us, and your continued support motivates us to maintain the highest standards of service.
We look forward to welcoming you back again soon!
Best regards,
KingHills Team
Very helpful and friendly support…
Very helpful and friendly support agents would recommend
23 de mayo de 2025
Opinión espontánea
Respuesta de Kinghills
Hello!
Thank you for sharing your experience with us. We are truly grateful for your kind words and thrilled that you enjoyed your time with us. Your support drives us to keep improving and offering the best service possible.
We hope to see you again very soon!
Best regards,
KingHills Team
Excellent company
22 de mayo de 2025
Opinión espontánea
Respuesta de Kinghills
Hello, Connor!
We sincerely appreciate your kind feedback and are thrilled to know you had a great experience. Your satisfaction means everything to us, and your support inspires us to continue providing exceptional service.
Thank you for your ongoing trust. We can’t wait to welcome you back soon!
Best regards,
KingHills Team
Hi it’s is good casino but I lost lots…
Hi it’s is good casino but I lost lots of money in here so please let me win back my money 😩 please let me win my money
17 de mayo de 2025
Opinión espontánea
Respuesta de Kinghills
Hello!
We are sorry that our site did not meet your expectations.
Please be assured that the games on our platform are absolutely fair since we cooperate with the best providers in this field.
Winning combinations are generated entirely at random, and outcomes are not predetermined. As a result, it may take some time before you land a win.
Additionally, we would like to remind you that winnings are not guaranteed. We strongly encourage you to play responsibly and within your means. We strongly encourage responsible gaming and advise you to play within your means.
Best regards,
KingHills Team
Great casino site easy to deposit lots…
Great casino site easy to deposit lots of great games and payout is quick
17 de mayo de 2025
Opinión espontánea
Respuesta de Kinghills
Hello, Lb!
Thank you for your kind words! We’re thrilled to hear that you had a great experience. Your satisfaction is our priority, and your continued support motivates us to keep providing excellent service.
We look forward to having you with us again soon!
Best regards,
KingHills Team
Very helpful and friendly many thanks…
Very helpful and friendly many thanks Lisa velvick
16 de mayo de 2025
Opinión espontánea
Respuesta de Kinghills
Hello, Lisa!
We sincerely appreciate your wonderful feedback. Knowing that you enjoyed your time with us means a lot. Your trust inspires us to keep improving and offering the best experience possible.
Thanks again for your support. We can’t wait to welcome you back!
Best regards,
KingHills Team
Been using the site for a year…
Been using the site for a year now.withdrawals can take a couple of days and you can tell the site wants you to cancel your winnings as they give you a 24 hour period to cancel. Also be aware when you take out winnings there is a charge to this I think it’s about 5 percent. All in all you can trust this casino some good games what can pay big on small stakes.
14 de mayo de 2025
Opinión espontánea
Respuesta de Kinghills
Hello, Jack!
Thank you so much for your kind feedback. We’re thrilled to know you had a good experience with us.
As stated in our Terms and Conditions (Clause 7.10), withdrawal processing time can take up to 24 hours. Once a withdrawal has been processed, it can take up to 5 banking days to reach your account via bank transfer.
Your satisfaction means everything, and your continued support inspires us to keep striving for excellence.
Best regards,
KingHills Team
Top company
Top company, awesome customer service from Eugene
Chris edwards
14 de mayo de 2025
Opinión espontánea
Respuesta de Kinghills
Hello, Chris!
We greatly appreciate your thoughtful review. It’s always wonderful to hear that we’ve met your expectations. Your loyalty drives us to keep offering the best possible experience.
Best regards,
KingHills Team
Great customer service
Great customer service, any problems resolved quickly and efficiently!!
13 de mayo de 2025
Opinión espontánea
Respuesta de Kinghills
Hello, Jade!
We sincerely appreciate your kind words and are happy to hear you enjoyed your time with us. Your support is what motivates us to keep striving for excellence. Thanks for being part of our journey. We can’t wait to welcome you again!
Best regards,
KingHills Team
Respuesta de Kinghills
Hello, Wayne!
It’s truly rewarding to receive such positive feedback. Knowing you had a great experience makes our efforts worthwhile. Your trust inspires us to keep delivering top-quality service. We hope to see you again soon!
Best regards,
KingHills Team
The customer service is excellent and…
The customer service is excellent and the bonus schemes are also brilliant!
12 de mayo de 2025
Opinión espontánea
Respuesta de Kinghills
Hello, Jenni!
We’re grateful for your thoughtful review and thrilled that you had a satisfying experience. Your loyalty keeps us focused on offering the very best. Thank you for choosing us. We’ll be here when you return!
Best regards,
KingHills Team
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