Kitchens plus Bathrooms Opiniones 

1647
•
TrustScore: 4 sobre 5

4,1

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Bathroom & En Suite finished in 4 days!! Looks mint from the initial design by Andrew K and survey by Lewy. Superb installation lads Steve O & young Tom (works his nuts off that lad) The Sparky Gary... Ver más

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Valorada con 5 estrellas sobre 5

We recently purchased a kitchen through kitchen plus bathrooms. The whole process from the initial visit from Laurence who helped us to get the best design out of our kitchen/utility to the install... Ver más

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Valorada con 1 estrellas sobre 5

i was vtold 7 to 10 days to have a kitchen put in 7 weeks later and a load of lies still not finnished 2 handles missing iv had to take a handle to another company to finnish the job dont go with thes... Ver más

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Valorada con 5 estrellas sobre 5

Needed new kitchen seen kitchen plus bathrooms on social media give them a call soon after they called to design and complete survey, few weeks later work started ripping out old taking it away. The... Ver más

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Información sobre la empresa

  1. Reformas de cocina
  2. también en la categoría
  3. Reformas de baño

Escrito por la empresa

Welcome to Kitchens Plus Bathrooms, the leading specialist in kitchen, bathroom, and bedroom renovations in the North East, celebrating over 27 years of excellence in home improvements. Visit our state-of-the-art showrooms in Retail World, Kingston Park, and Washington to explore the latest designs and innovative solutions tailored specifically for your home. Our commitment to quality craftsmanship and customer satisfaction drives us to provide not just renovations, but transformations that rejuvenate your living spaces. Whether you're looking to modernise your kitchen with cutting-edge appliances and stylish cabinetry, create a spa-like retreat in your bathroom, or turn your bedroom into a luxurious sanctuary, Kitchens Plus Bathrooms is your trusted partner. We offer a free, no-obligation quotation, ensuring that you have all the information you need to make your dream home a reality. Our dedicated team of experts will guide you through every step of the process, from initial design to final installation, with meticulous attention to detail and a personalised touch. Call us today at 01912 123456 to schedule your consultation. Let Kitchens Plus Bathrooms help you enhance your home with beauty, functionality, and style.


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4,1

Muy bueno

TrustScore: 4 sobre 5

2 mil opiniones

5 estrellas
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2 estrellas
1 estrella

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4,1

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(1647)

56 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

What a difference in my kitchen

When planning kitchen couldn't believe what I could get into my tiny kitchen. All contractors were great, friendly, respectful and hardworking. The office rang me everyday during installation to make sure everything was okay. There was 2 doors missing at the end of installation but they came and fitted them the following week. I love it

17 de mayo de 2024
Opinión espontánea
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Dear Paula, thank you so much for taking the time to post your review and we really do appreciate the feedback. It's fantastic to hear how pleased you are with your new kitchen, that is always our aim of course. I'm delighted to hear that the installers did a good job and also that the office communicated well with you remotely, as that is a crucial part of the process. Thanks again.

Valorada con 5 estrellas sobre 5

Very happy

We are really pleased with our kitchen. We did face some problems along the way so we were left with half a kitchen & no gas for a few days but once it was all finished we are really happy with it. The kitchen fitters were brilliant, worked non stop & done a really good job.

10 de mayo de 2024
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Dear Laura, thanks very much for taking the time to post your review, we greatly appreciate it.

Valorada con 5 estrellas sobre 5

Very Happy with my New Kitchen the…

Very Happy with my New Kitchen the Trades people were lovely my plasters were very quick and funny and my Kitchen fitter went above and beyond to make sure my kitchen had the perfect finish

18 de marzo de 2024
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Dear Melissa, thanks very much for your review, we really do appreciate the feedback and I’m delighted to hear how happy you are of course.

Valorada con 5 estrellas sobre 5

Very pleased wifh my new kitchen

Very pleased wifh my new kitchen. All tradespeople were efficient, and tidied up after themselves. Steve, the kitchen fitter, deserves a special mention. Great workmanship, and was happy to discuss options with me as we went along.

30 de enero de 2024
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Dear Linda, thanks so much for your lovely review, we really do appreciate it and I’m certain that Steve will be thrilled.

Valorada con 5 estrellas sobre 5

First Class

Our experience with Kitchen Plus was professional from start to finish. Although there was a slight delay finishing the job, it was not the fault of Kitchen Plus. The workmen all did a perfect job, especially Adrian and Darren, who fitted the units. I wouldn't hesitate to recommend this company. First class job.

13 de mayo de 2024
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Dear Anne, thank you very much for taking the time to post your review, we really do appreciate it. I’m obviously delighted to hear how happy you are with the service throughout, despite the delay which can and does happen at times. I’m sure Adrian and Darren will be thrilled to read this also.

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service, great design, very good fitters, kept in touch all through delivery and installation. overall a well run company.

3 de mayo de 2024
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Dear William, thank you very much for taking the time to post your review, it’s greatly appreciated and obviously fantastic to hear.

Valorada con 1 estrellas sobre 5

Shower design fault. Kitchens Plus Bathrooms

There is a design fault with the buttons that press the overhead and the hand held shower. The overhead shower is used the most and after 13 months it was beginning to stick. Kitchens plus Bathrooms did, after initially saying that it past the 12 month guarantee, agree to replace the part( £11.43). Their plumber took 40 minutes to replace. It is difficult to get at. That was 3 years ago. Now it has started to go faulty again but there is now a worse problem. Not only is the button for the overhead shower sticking but it can switch itself back on. Yesterday, the bathroom was full of steam : both showers were on. It had switched itself on between 11am and 4pm ( possibly for most of that time). Just as well I only went to the supermarket and not on holiday. Nevertheless, it will send my gas and water bill up. I rang customer services this morning ( Saturday) only to find it closed, despite a 10am - 4 pm Saturday advert.
.

3 de mayo de 2024
Opinión espontánea
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Dear Roy, thank you for highlighting this to us and I’m sorry to hear you’ve had a problem. If you can provide some further information I will ask the team to handle it on Tuesday when they return and come back to you. Our showrooms are open 10-4 but unfortunately the offices aren’t. Thanks again.

Valorada con 5 estrellas sobre 5

Fantastic Work and Customer Service

My bathroom has been completed today and I am thrilled with the work. Every workman that had an input was polite, trustworthy and approachable. I must give Morteza and his team a special mention. The guys worked non-stop and were so helpful and courteous. Thank-you for everything I’m so pleased with your work.

3 de mayo de 2024
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Dear Maxwell, thanks very much for your feedback about your experience with us and especially Morteza who I’m sure will be thrilled to read this.

Valorada con 2 estrellas sobre 5

Poor quality

Delays, poor workmanship punctuality, it took 2 months to finish the job, left dirty carpets. Not great communication & poor quality. I will not use them again.

12 de febrero de 2024
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Dear T.C. Thank you for your feedback. I’m obviously very sorry to hear that you’ve had some issues with your installation as this is not what we would want to happen. If you could kindly provide some further information to help us identify you, I will investigate and respond to you in due course with my findings. Thanks for highlighting this to us.

Valorada con 5 estrellas sobre 5

Kitchen quote

I had mark at my home today measuring up and quoting me for a new kitchen , the design I chose was really nice, he gave me advice on what worktops would go with a darker cupboard , he made me feel at ease, never felt pressured while trying to make his sale, I did not buy the kitchen today for financial reasons but I have 1 year to ring back with original quote, in all it was a good experience mark being the main reason for that , really nice genuine guy and you can’t say that a out many sales reps

18 de abril de 2024
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Dear Jenny, thank you for you lovely review about Mark, it really is appreciated and I’m sure he’ll be delighted to hear how happy you are with the service he provided. I do hope that we may do business with you in the future should your circumstances change and thanks for giving us the opportunity to provide you a design and quotation.

Valorada con 5 estrellas sobre 5

Just had Dean out what a great guy he…

Just had Dean out what a great guy he talked us through everything then designed us a fantastic bathroom he was very informative and answered all our questions would highly recommend him

17 de abril de 2024
Opinión espontánea
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Dear Steve, thanks so much for your kind words about Dean, they really are appreciated and I’m sure he’ll be delighted to read this.

Valorada con 1 estrellas sobre 5

DO NOT TRUST THEM

Our Barhroom which was done by this company is less than 2 years old and it’s fair to say we have had nothing but problems and even had problems caused sense the bathroom was installed that we have never had prior. We have contacted this company in the past and they have been out to try and fix the many issues we have had however on doing so when they last came they made out it was out of their goodness and well wishes as the company had been taken over and the warranty was now not valid. They still came out but we found it so rude of them to try and turn on us as if they were doing us a favour, they also ask each time we have written a review for it to be removed if they try and come out and try and fix the on going issues we have had. We handed them £8000 do we feel it was worth it two years on not a chance, honestly do your research and go else where we have many emails that show the communication we have had with Bathrooms plus Kitchens going back and fourth as the last time we wrote a review they tried to make out they had never even been here, we had to show trust pilot the signed documents as proof so don’t trust this company by whatever name they now wish to go by, you will be ripped out and left with an end product that’s not what is described that your getting and they will continue to fob you off with excuses as why they are not responsible or will hold any warranty valid. We do expect a response and no this review will not be removed we feel it’s important people know the truth and facts and we feel by sharing our experience they can draw their own conclusion. Anyone wishing for more details feel free to reach out happy to help.

What information do you require the fact you have had to come out multiple times to continue to fix the same issues, for ripping us off, for trying to prevent us from sharing our experience, the issues were highlighted not long as the the instalment when you caused damp and water to leak to our kitchen from the installation, we’re currently seeking legal advice and will go from their thank you

28 de junio de 2023
Opinión espontánea
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Respuesta de Kitchens plus Bathrooms

Dear Clayton, thank you for your feedback. I’m very sorry to hear that you have had some issues with your bathroom, it’s obviously not what we would want to happen. If you wish to contact our complaints manager to discuss the matter, please email complaints@kitchens.plus with your details. Alternatively you are welcome to provide further information via Trustpilot and we can contact you in due course. Thanks again for highlighting this to us.

Updated

Thanks for your response. We will await your correspondence and take things from there.

Valorada con 4 estrellas sobre 5

Kichen plus is good

Kitchen plus’s

Kitchen plus’s the quality of the kitchen is good
the first the plumbers they new there trade
But it took 4 men to install 3 pipes and they should have been at my property fire 12-00
but arrived at 3-20 and went away at 3-45 and they did not complete the job and that cost me £230 then l completed to kitchen plus’s but since l complained first class
From the salesman to the workforce , excellent
Me J Macleod
27 Highbury place
NE29 0RB
07935528710
It’s know 19-6-2024 , l promised to give them 5 stars because thy phoned me up and asked why. But now the quality of kitchen is10 out of 10 . Thy couldn’t do more for me . I would give them very good , the work force is very good but why l give them 4 stars in the first statement and as 4 plumbers, but you will always get some bad apples in a basket but now the kitchen is up to Quality
VERY PLESED WELL DONE
👍🏼👍🏼👍🏼👍🏼👍🏼

17 de abril de 2024
Opinión espontánea
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Dear Mr McLeod, thank you for your feedback, it really is appreciated.

Valorada con 5 estrellas sobre 5

Adrian was amazing

Adrian was fantastic. He walked me through everything step by step, from how the company worked, and how the order and installation would work, to every single detail of what my dream bathroom could be.

He was patient while I looked through the brochures and photos. He answered all of my questions. He guided me through making decisions on layout and style and made a fabulous design on the laptop to show me so much so my 7 year old thought it was amazing!

As I have only just started looking into getting the bathroom done, Ive decided not to go ahead with the quote tonight, I really appreciate the time thst went into the quote and will most certainly keep the company in mind.

16 de abril de 2024
Opinión espontánea
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Dear Sarah, thank you so much for your kind words about Adrian, they really do mean a lot to us and I’m sure he will be over the moon that you rated him so highly. I do hope that once you have looked about that you will come back to us and hopefully we will be able to do business together. Thanks also for giving us the opportunity to provide you a quote in the first instance.

Valorada con 1 estrellas sobre 5

We purchased a kitchen with kitchenplus…

We purchased a kitchen with kitchenplus batherooms 2 years ago had nothing but problems with it the worst kitchen I have ever had rang up 2 weeks ago because my kitchen is falling apart and to check on my 25 year warranty they said I had to be told kitchen plus batherooms has been took over by a new company and my warranty is void so we are paying for a kitchen that is not worth paying for

10 de febrero de 2024
Opinión espontánea
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Dear Keith, I’m sorry to hear that you’ve had a problem with your kitchen. If you could kindly provide some further information to help us identify you, I will look into your file and respond accordingly. Thanks for highlighting this to us.

Valorada con 5 estrellas sobre 5

JackNJill addition to our house

When we saw the property on 21st July last year we had the vision of turning 2 small walk-in cupboards into a toliet, sink, and a floor to ceiling cupboard. We knew this would not be easy as water and sewerage was at the back of the house. The New JacknJill was going to be accessed at front of the house. We researched saniflo systems and decided to contact Kitchens plus Bathrooms. A Designer came then the Surveyor to check. We accepted the design. Work starts end February approx 2 weeks later. They sorted out all the Trades and ordering and delivery. The Electrians and Fitters were amazing. There was some problems with the layout of our joists. Steve and Graham sorted this out promptly. We think doing this project on our own and not being from round here would have been a logistical nightmare! Trying to get trades in at the different stages. We did have a few problems but Sarah at the office sorted these out. Thank you so much. We have what was in our heads and happy with the finish. You took all the stress out of a project which was no easy task. Amazing job.

29 de marzo de 2024
Opinión espontánea
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Dear Julie, thank you so much for your lovely review, it really is appreciated and I'm delighted to hear how happy you are with the finished project.

Valorada con 5 estrellas sobre 5

Fantastic service from mark this…

Fantastic service from mark this evening, really loved the design and he helped us think of different options we hadn’t considered

2 de abril de 2024
Opinión espontánea
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Dear Hannah, thank you very much for your feedback about Mark, we really appreciate it and it’s lovely to hear.

Valorada con 5 estrellas sobre 5

Andy has just finished his design and…

Andy has just finished his design and quotation for en suite. He was very professional with his attitude and knowledge. Everything was clearly explained and he showed patience. Consequently we have gone ahead with the order.

2 de abril de 2024
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Dear Ian, thank you very much for your review about the service provided by Andy, it is greatly appreciated and obviously very good to hear. Thanks also for your business and I hope we may be able to help you in the future if you decide you need to upgrade your home further.

Valorada con 5 estrellas sobre 5

Consultation with Mark... Great

During my meeting's with Mark, i found him to be polite, honest and knowledgeable he was focused on what I said and wanted, giving me advice through out my consultation.
He was very clear from the start of the pricing and though it was priced more than I had expected, I do know it will be worth it and the quality of the goods are of a high standard and with the lifetime guarantee on my bathroom definitely sold me.
With this extra reassurance if anything should go wrong knowing they will be there .. Can't wait to get this started ..

25 de marzo de 2024
Opinión espontánea
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Dear Andrea, thanks very much for your lovely review about Mark, it really is appreciated and I look forward to you having your new bathroom installed.

Valorada con 5 estrellas sobre 5

Great experience end to end.

We used Kitchens Plus Bathrooms to do both our bathrooms 5 or 6 years ago, so they were the first choice to go to, and getting a couple of other designs and quotes elsewhere that's who we went with. Fitting happened a lot sooner than expected, the guys were great, mainly Neil the joiner and Lee the electrician. Project management was great, I was kept informed of what was happening when, with checks that I was happy. The end result is fantastic and looks great. A couple of minor snags were dealt with promptly and professionally.

28 de marzo de 2024
Opinión espontánea
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Respuesta de Kitchens plus Bathrooms

Dear Simon, thanks so much for your lovely review, we really do appreciate the feedback and obviously we are very grateful that you’ve chosen to use us again.

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