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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I had issues with getting my ticket which was a mistake on my side. I had it fixed within a few hours as they were very responsive.

Valorada con 5 estrellas sobre 5

I’m really impressed with the service from Clicket. Despite the mistake being my fault, they kindly amended my tickets without any hassle. Robert was absolutely fantastic, and incredibly helpful throu... Ver más

Valorada con 5 estrellas sobre 5

Easy to buy tickets, but the real value came when I accidently deleted my email tickets!! I went onto the website, opened live chat and explained my issue to an agent, Joel Steve. He logged my issue a... Ver más

Valorada con 5 estrellas sobre 5

Everything was seamless! From choosing my event to getting my tickets, it was super easy. Highly recommend this service to anyone looking for tickets I’m a regular buyer here, and it’s always smooth s... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Vendedor de entradas para eventos
  2. Servicio de tecnología para eventos

Escrito por la empresa

A leading Online Ticketing Marketplace. Providing event organizers and event visitors / ticket buyers with a fast, secure and easy way to buy and sell tickets. Based In England.


Información de contacto

4,5

Excelente

TrustScore: 4.5 sobre 5

57 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 100% de las opiniones negativas

Suele responder en menos de 1 semana

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Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Great customer service

Great customer service. Wanted to change the date on my ticket and received my new tickets with newly changed date within the same day that I requested. Really impressed! Would highly recommend.

11 de diciembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

The website is very user-friendly for…

The website is very user-friendly for booking tickets, and any requests to amend booking dates are handled promptly. Customer service is excellent—efficient, responsive, and professional. The live chat agents reply quickly to messages, which is especially helpful and much appreciated.

13 de diciembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Easy to buy tickets

Easy to buy tickets, but the real value came when I accidently deleted my email tickets!! I went onto the website, opened live chat and explained my issue to an agent, Joel Steve. He logged my issue and within 24hrs an email was sent with confirmation of my original purchade email plus a PDF of the tickets, just in case...and, Joel also followed up via email to make sure I had received the email and tickets. Outstanding service!!!

12 de diciembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

On 70£ spent

On 70£ spent, they charge 15£ fees. Disgusting

11 de diciembre de 2025
Opinión espontánea
Logotipo de Klicket

Respuesta de Klicket

Hi Paul, I have investigated this issue. I see on the ticket purchase that you made in addition to the ticket you purchased ticket protection protection which cost 7.00 gbp. This is not part of the fees that is charged by Klicket and is a separate charge to protect your ticket purchase and it is an optional add on. Please let me know if I can be of any further assistance.

Valorada con 5 estrellas sobre 5

An amazing customer service experience

Honestly this team is super good. I had booked the wrong dates for the tickets to winter funland and they supported me the whole way through. The team was quick to reply, fast to act on this issue and resolved it within 12hrs to be exact 8hrs. A big thank you for the support and rearranging it all for me.

Brilliant customer service

10 de diciembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fantastic response

Steve Joel responded immediately. He dealt with my query straight away and let me know the outcome. He was fast, professional and very helpful. Thank you

9 de diciembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Worked magic

I managed to get 4 free tickets from a friend but wasn’t able to purchase a 5th ticket for my partner as they was sold out for the date and time we needed, it was for my daughters birthday who has additional needs and i was very anxious about going on my own with 3 children, i emailed and inquired about purchasing a 5th ticket and they made it possible for us to go as a family, wonderful customer service, we can’t wait to enjoy our evening.

8 de diciembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great customer suport

Great customer suport. I have to admit i was really surprised at how quick was my issue solved. I wanted to send an email first but then thought to try the Chat and honestly it was solved within a day. Robert was really helpful and polite so i am glad i tried the live chat. We are looking forward to the Funland now together with the kids :)

5 de diciembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

I’m really impressed with the service…

I’m really impressed with the service from Clicket. Despite the mistake being my fault, they kindly amended my tickets without any hassle. Robert was absolutely fantastic, and incredibly helpful throughout the process. I was worried as it was online help, with no contact number, but even so it’s rare to find customer service this good these days. Highly recommended!

25 de noviembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Good support team

Purchasing the ticket was straight forward and when we had an issue and needed to change the date the support team are very clear, quick and helpful. Robert assisted with changing the booking more than once and was very helpful.

30 de octubre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Refund times ?

Does anyone know how long a refund typically takes to come back ? Booked circus tickets on 4th October and the show was cancelled , just wondering when to expect it to come in

4 de octubre de 2025
Opinión espontánea
Logotipo de Klicket

Respuesta de Klicket

Hi Amanda, I have passed this onto our CS manager who will get back to you asap to resolve. I will try to have this resolved within 24 hours. You can also send an email direct to support@klicket.co.uk and i will ensure that it is handled as quickly as possible.

Valorada con 5 estrellas sobre 5

Great

Good Thankyou I had some issues but they were resolved

17 de octubre de 2025
Opinión espontánea

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