K&M Hearing Solutions Opiniones 

125
•
TrustScore: 5 sobre 5

4,9

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I was very lucky to find this place and get the help I needed to solve my ear problems. Exceptional service and friendly, comfortable safe space. Thanks again 😊

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I was recommended to K&M by another audiologist who was unable to remove some stubborn wax. Kara explained every step, working methodically until she was able to successfully complete the procedure. I... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Following an appointment for ear wax removal, I would not hesitate recommending KM Hearing Solutions. All the staff are professional and caring. The procedure is straightforward and painless. They al... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I booked an appointment for a tinnitus assessment and was feeling anxious . I need not have worried ! I was made to feel very comfortable and relaxed . Kara is so kind and reassuring . She explained e... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Audiólogo
  2. Servicio de reparación de audífonos
  3. Tienda de audífonos

Escrito por la empresa

We are a family run business based in Truro, offering the highest level of care and attention to meet your needs. With over 20 years experience in the industry you can trust you will find the right solution. We offer hearing diagnostics, private hearing aids, wax removal and tinnitus consultations. We use state of the art equipment including our specialist Quiet Star Sound Booth.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

125 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(125)

44 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Highly recommended

Kara was extremely knowledgeable, made me feel safe and relaxed when she was using her equipment. My ears were very blocked with wax and I could see on a screen as she explained every step of the process, it’s great to hear clearly again. I will certainly go back for regular checks and have no hesitation in recommending her.

11 de noviembre de 2025
Opinión espontánea
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Respuesta de K&M Hearing Solutions

Thank you so much for your review John 🤩We really appreciate it and I'm so pleased you felt safe and well looked after. We look forward to seeing you again in the future should you need us!

Valorada con 5 estrellas sobre 5

Efficient and friendly

An initial appointment for a very thorough hearing test and assessment of my hearing followed by an appointment for the fitting and programming of my new hearing aids. All very efficient with everything carefully explained and plenty of time for questions. Also information on connecting to Bluetooth etc. I have another appointment scheduled to check how I am finding the aids and further information on using them. Kara was has been very thorough and friendly throughout and Dave welcomed us with coffee on arrival.

13 de octubre de 2025
Opinión espontánea
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Respuesta de K&M Hearing Solutions

Thank you for your lovely review Mrs Redington 😊 I am so pleased you have enjoyed your visits with us, and look forward to continuing our journey together towards better hearing! 😁Dave will be sure to stick the kettle on at your next visit ☕

Valorada con 5 estrellas sobre 5

K&M were fantastic

K&M were fantastic, very professional and friendly. Would highly recommend!

1 de agosto de 2025
Opinión espontánea
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Thank you so much Mr Conlon. Im so pleased we could help 🤩😊

Valorada con 5 estrellas sobre 5

I throughly recommend Hearing…

I throughly recommend Hearing Solutions. Kara looked after me well; she reassured me and carefully explained what was going to happen during the inspection and treatment and then future potential solutions. Very professional and comprehensive. A really great service! Thank you

24 de septiembre de 2025
Opinión espontánea
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Thank you so much for your wonderful review Mr Skinner. I am delighted you found the consultation informative, and that you enjoyed your visit with us. 🤩🤗

Valorada con 5 estrellas sobre 5

I had thought I had caused some damage…

I had thought I had caused some damage to one of my aids, but upon inspection the problem was discovered quickly and I received advice on the cleaning process which helped considerably

24 de septiembre de 2025
Opinión espontánea
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Thank you for your review Mr Rashleigh. Im pleased we have your hearing aid up and working again! 🤩😁

Valorada con 5 estrellas sobre 5

Hearing loss & Tinnitus

Booked for a hearing test which didn't go ahead due to me requiring microsuction first.
Audiologist was very informative and the procedure was faultless. A pleasant experience in safe hands, I will be back for my hearing test and then K&M will be my go to for future cleaning.
Thankyou.

23 de septiembre de 2025
Opinión espontánea
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Thank you for your lovely review Mr Parkes 🤩We really appreciate it, and look forward to welcoming you back for your hearing test. Dave will stick the kettle on for you! ☕😊

Valorada con 5 estrellas sobre 5

KM hearing were brilliant

KM hearing were brilliant. Friendly and professional, clearly explaining the whole process. The practise was well thought out, clean and welcoming.

12 de septiembre de 2025
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Thank you so much for your review Lucy 🤗 I'm so pleased you enjoyed your visit with us, and look forward to welcoming you, should you need us, in the future 😊

Valorada con 5 estrellas sobre 5

First visit for my 14 year old

I visited today with my 14 year old daughter for the first time to have ear wax removed. We were welcomed in at reception and offered drinks while we waited. When in treatment room, Kara was great and explained every step of what she was doing. She really put my daughter at ease for the whole experience. I found that the service was excellent and we will definitely be returning should we need to. Also this is the only setting that I've found locally that does paediatric ear wax removal (hoovering) as noone else that i spoke with is insured to treat anyone under the age of 16. We were so pleased with the whole experience today. Would highly recommend 😀

2 de septiembre de 2025
Opinión espontánea
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Thank you so much for your lovely review Mrs Williams. It has made my day! Im so pleased your daughter felt comfortable with the whole procedure - she did absolutely brilliantly! I look forward to seeing you again should you need me in the future 😊

Valorada con 5 estrellas sobre 5

Excellent Treatment and Follow Up

I had gone for ear wax removal. Upon thorough examination, it was revealed that the procedure wasn't necessary. Kara conducted a detailed audiometric assessment and explained the findings in a detailed and analytical manner. The consultation fee was minimal and the follow up process highly prompt and professional. Kara and Dave also are highly courteous individuals and offered to make me a beverage while I was waiting. This is a very honest and highly exemplary practice. Highly recommended!

11 de agosto de 2025
Opinión espontánea
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Respuesta de K&M Hearing Solutions

Thank you for your wonderful review Mr Panicker, we really appreciate it. I'm so pleased you enjoyed your visit with us. We look forward to seeing you in the future, should you ever need us, and Dave will be ready to stick the kettle on!

Valorada con 5 estrellas sobre 5

Simply the best.

I booked hearing tests with a national company and with K&M, in the same way one always obtains more than one quote for building work for example. The overall experience at K&M was on an entirely different level. Significantly superior equipment, and in a bespoke environment rather than a rented room in somebody else’s premises. Considering how thorough Kara’s services are I expected her prices to be considerably higher than the other provider, but they were in fact lower.

Kara and Dave are super friendly and provide an exceptional and professional service. Everything is explained and there is no pressure to buy or do anything at all. As Kara says, we will be on a long journey together as she supports her clients over many years, so it’s important we trust each other and get along. Well, I can’t imagine anybody not liking Kara!

I 100% recommend K&M to everybody who is wondering whether they should have their hearing checked.

11 de julio de 2025
Opinión espontánea
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Aww thank you so much for your wonderful review Mr Mottram. You have made our day! 🤗 I'm so pleased I could help, and look forward to looking after you and your ears in the years to come.

Valorada con 5 estrellas sobre 5

My hearing test was very relaxed and thorough…

Kara conducted my hearing test which was very relaxed and thorough. After the results, I was offered a selection of suitable price packages with no pressure on which to choose.

6 de agosto de 2025
Opinión espontánea
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thank you for your lovely review Mr Bowden. I really appreciate it 🤗
I look forward to seeing you both again soon, for your hearing aid fitting 😁

Valorada con 5 estrellas sobre 5

Kara is very good at her job and…

Kara is very good at her job and explained everything very clearly and patiently . The whole process of having ears cleaned , hearing test and fitting of hearing aids was very professional , comfortable and friendly . So glad I chose them and can recommend

25 de julio de 2025
Opinión espontánea
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Thank you for your lovely review Sally-Ann. I'm so pleased you felt comfortable, and I look forward to seeing you at your review to see how you're getting on with your new hearing aids! 🤩

Valorada con 5 estrellas sobre 5

Very friendly and professional.Removed…

Very friendly and professional.Removed wax very easily that other place could not.

24 de julio de 2025
Opinión espontánea
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Respuesta de K&M Hearing Solutions

thank you for your lovely review Chris 😊 I'm so pleased we could help, and you enjoyed your visit. We look forward to seeing you again in the future.

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service, a very friendly team that explained the whole process and conducted the most thorough ear examination that I’ve ever had.
A very professional service. Would highly recommend

15 de julio de 2025
Opinión espontánea
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Respuesta de K&M Hearing Solutions

thank you for your wonderful review Craig - it made our day 🤗

Valorada con 5 estrellas sobre 5

Great care and comprehensive treatment

I had no idea what to expect when I went to have my hearing tested: I can now hear properly again!
Kara explained what the tests showed, what my options were, then showed me how to make the most of my new hearing aids. Quite apart from the excellent professional treatment, she is an excellent communicator and kept me well informed about my condition and the professional solutions throughout the process. I cannot recommend her highly enough.

1 de julio de 2025
Opinión espontánea
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Respuesta de K&M Hearing Solutions

Thank you for your wonderful review Andy! It has made my day! 🤗 I'm so pleased I could help, and I'm delighted to hear you have enjoyed your visits with us. I look forward to seeing you again at your next review 😁

Valorada con 5 estrellas sobre 5

Friendly, helpful & professional

Kara was friendly, approachable and professional. I was booked for a wax removal, which turned out was not necessary, as I was concerned about slight hearing loss I had a hearing test and was given various options based on the outcome. Kara took time to explain everything to me and was very helpful in offering advice. A very good experience overall and I will be returning in the future.

20 de junio de 2025
Opinión espontánea
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Respuesta de K&M Hearing Solutions

Thank you for your lovely review Natalie. I'm so pleased you found the consultation helpful, and look forward to seeing you again in the future 😊

Valorada con 5 estrellas sobre 5

Fantastic service

Fantastic service, very knowledgeable, friendly & helpful.

24 de junio de 2025
Opinión espontánea
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Thank you Christa - it was lovely to meet you 🤗

Valorada con 5 estrellas sobre 5

Custom Ear Impressions

Attended this practice to have some ear impressions taken for custom ear plugs. Made to feel welcome in the pleasant surroundings and a Very professional courteous service was provided, Thank you.

18 de junio de 2025
Opinión espontánea
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Respuesta de K&M Hearing Solutions

Thank you for your lovely review Garry 🤩We really appreciate it. Im so pleased you felt welcomed and enjoyed your visit with us 😊

Valorada con 5 estrellas sobre 5

Excellent experience in all respects

Excellent experience in all respects. Most pleasant audiologist who performed wax removal and a basic hearing test sending me home being able to hear much better! Booking the appointment was very easy, and I was even given a very nice coffee. I would thoroughly recommend this company as they can offer any help you need with your hearing.

18 de junio de 2025
Opinión espontánea
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Respuesta de K&M Hearing Solutions

Aww thank you for your review Peter, we really appreciate it. Dave is pleased you enjoyed the coffee he made you 🤩☕

Valorada con 5 estrellas sobre 5

Superb service

I had an outstanding experience with Kara from the audiology team — professional, personable, and incredibly thorough from start to finish. From the moment I arrived, I felt at ease. Kara took the time to really listen to my concerns and made sure I felt comfortable throughout the entire assessment.

What stood out most was the clarity of the explanation. Every step of the hearing test was described in plain, understandable language, and she used helpful visuals to show what was happening inside my ears and what the results meant. It really helped me make sense of everything.

Their approach was not rushed at all — they were genuinely interested in helping me understand my hearing health. I came away feeling reassured, informed, and confident in the care I received. Highly recommend this team to anyone looking for expert, compassionate hearing care.

9 de mayo de 2025
Opinión espontánea
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Respuesta de K&M Hearing Solutions

It was so lovely to meet you Mrs B, and I'm so happy you enjoyed your visit with us. Thank you so much for your wonderful review; we really appreciate it 🤗

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