K&M Hearing Solutions Opiniones 

125
•
TrustScore: 5 sobre 5

4,9

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I was very lucky to find this place and get the help I needed to solve my ear problems. Exceptional service and friendly, comfortable safe space. Thanks again 😊

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I was recommended to K&M by another audiologist who was unable to remove some stubborn wax. Kara explained every step, working methodically until she was able to successfully complete the procedure. I... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Following an appointment for ear wax removal, I would not hesitate recommending KM Hearing Solutions. All the staff are professional and caring. The procedure is straightforward and painless. They al... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I booked an appointment for a tinnitus assessment and was feeling anxious . I need not have worried ! I was made to feel very comfortable and relaxed . Kara is so kind and reassuring . She explained e... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Audiólogo
  2. Servicio de reparación de audífonos
  3. Tienda de audífonos

Escrito por la empresa

We are a family run business based in Truro, offering the highest level of care and attention to meet your needs. With over 20 years experience in the industry you can trust you will find the right solution. We offer hearing diagnostics, private hearing aids, wax removal and tinnitus consultations. We use state of the art equipment including our specialist Quiet Star Sound Booth.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

125 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(125)

44 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Kara is a very knowledgeable lovely…

Kara is a very knowledgeable lovely lady, she gave me a very thorough hearing test, she explained everything clearly and I was able to try a hearing aid. I would thoroughly recommend her

11 de junio de 2025
Opinión espontánea
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Respuesta de K&M Hearing Solutions

Thank you so much Jacqueline for your lovely review. I'm delighted you enjoyed your visit with us. 😊

Valorada con 5 estrellas sobre 5

I recently visited Kara’s clinic

I recently visited Kara’s clinic, and from start to finish, the experience was outstanding. The appointment process was seamless, with clear directions provided to the clinic, ensuring a stress-free arrival. Upon arrival, every aspect of my condition was thoroughly explained, making me feel well-informed and reassured throughout.
Pricing was communicated transparently, with no ambiguity, and the level of professionalism displayed during the consultation was truly commendable. I left feeling significantly more confident about my condition. Additionally, a detailed report was sent within hours of my appointment, and a referral to an ENT specialist was promptly arranged the very next day, demonstrating the clinic’s efficiency and commitment to patient care.
Overall, the service was exemplary, and I highly recommend Kara’s clinic to anyone seeking professional, attentive, and well-organized healthcare.

3 de junio de 2025
Opinión espontánea
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Respuesta de K&M Hearing Solutions

Thank you for your wonderful review Mr Hill. I'm so happy you enjoyed your visit with us 😊

Valorada con 5 estrellas sobre 5

An excellent experience

Had an appointment recently following a suggestion by my ENT consultant.

Kara was great, explaining everything and conducting a really thorough hearing test. Dave manages all the admin very efficiently and the coffee is delicious.

22 de mayo de 2025
Opinión espontánea
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Respuesta de K&M Hearing Solutions

Thank you for your lovely review Mrs Hay 🤗 We really appreciate it. Im so pleased you found your consultation thorough. Should you ever need us in the future, Dave will be happy to stick the kettle on!

Valorada con 5 estrellas sobre 5

Kara is truly amazing

Kara is truly amazing. Very attentive, incredibly empathetic and had to listen to me moan about my ear aches very patiently. I now would never go anywhere else, amazing Audiologist. Thank you - Hayet

2 de junio de 2025
Opinión espontánea
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Respuesta de K&M Hearing Solutions

Thank you for your lovely review Hayet 🤗It was an absolute pleasure to meet you, and we are here should you ever need us.

Valorada con 5 estrellas sobre 5

The whole experience

The whole experience, from entering through the door, testing and conversations with the audiologist. Professional and caring.

28 de mayo de 2025
Opinión espontánea
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Respuesta de K&M Hearing Solutions

Thank you for your lovely review Mr Stuart. It was lovely to meet you and I'm so pleased you found the whole experience enjoyable 😊

Valorada con 5 estrellas sobre 5

I would thoroughly recommend K and M Hearing Solutions

I had had my ears syringed in the past but was very interested in the vacuum procedure. It worked like a charm: I had not realised how compromised my hearing had been. Kara explained the whole process and I was able to watch on a screen. My post hearing test indicated some loss of hearing, but I was by no means pressured into having any type of hearing aid, but will be called in a years time for a follow-up complimentary test. She was professional, knowledgable and empathetic. Dave was pleasant and helpful. In all, a thoroughly professional and efficient service at an excellent price.

27 de mayo de 2025
Opinión espontánea
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Respuesta de K&M Hearing Solutions

Thank you for your wonderful review Frances 🤩 We really appreciate it. I'm absolutely delighted you found the whole experience enjoyable and we look forward to seeing you again in the future should you need us 🤗

Valorada con 5 estrellas sobre 5

Would fully recommend K&M

Would fully recommend K&M! Came in to get my ears moulded for some custom plugs. Dave was very friendly and helpful booking the appointment and when I arrived, and Kara was great doing my impressions, very friendly and happy to explain the process and talk through my options - great service and friendly team all round

13 de mayo de 2025
Opinión espontánea
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Respuesta de K&M Hearing Solutions

Thank you for your lovely review Mr Woodburn, we really appreciate it 🤩Enjoy your new custom plugs, and we are always happy to see you, should you need our services in the future😊

Valorada con 5 estrellas sobre 5

Superb service!

Both members of staff were extremely kind and considerate, along with being very professional and efficient. They took the time to listen to my concerns and explain the test results, and possible solutions. I would highly recommend K&M to anyone!

17 de mayo de 2025
Opinión espontánea
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Respuesta de K&M Hearing Solutions

Thank you so much for your review. We really appreciate it 😊
I'm so pleased you enjoyed your visit and we look forward to seeing you again in the future, should you need us 😁

Valorada con 5 estrellas sobre 5

With this being my first ear suction…

With this being my first ear suction appointment I did not know what to initially expect however Kara and Dave were fantastic! Dave was welcoming and easy to chat to and Kara was knowledgeable and so helpful. All in all I could not recommend K&M Hearing Solutions enough, I can finally hear!

22 de abril de 2025
Opinión espontánea
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Respuesta de K&M Hearing Solutions

Thank you so much for your review Aidan. We really appreciate it. I'm so pleased you can finally hear! 😁🤩

Valorada con 5 estrellas sobre 5

Just perfect ear and hearing care by professional audiologist

Friendly, welcoming staff. Sorted out my blocked ears and gave me my hearing back. Salon was scrupulously clean and comfortable. Good explanations and follow up care given!
I would highly recommend this business.

23 de abril de 2025
Opinión espontánea
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Respuesta de K&M Hearing Solutions

Thank you for your lovely review 😊 It means so much to us, and I'm so pleased you felt well cared for. We look forward to seeing you again in the future should you need us 😁

Valorada con 5 estrellas sobre 5

How all businesses concerned with hearing ought to be

This hearing aid shop is on my walk into Truro from the station so first time i asked about hearing aids out of curiosity as i wear one from morning to night to correct my moderate hearing loss but bought them from someone in London.

Kara, one of the owner partners, was really helpful, knowledgable and informative. I found they are independent and use the hearing aid brands I had found the best, such as Starkey. It seems the latest hearing aids are rechargeable but Kara fixed my hearing aid with some maintenance tools, which sorted out the problem and has saved me hundreds of pounds sending it off to manufacturers via an audiologist in London. This had been expensive and very time consuming, with 3 returns for correct repairs needed on one occasion.

Therefore having an independent hearing centre in Truro (less than 10 mins walk from station and opposite a lovely cafe) removes the anxiety I experience when my hearing aid microphone stops working. Kara also showed me a Puretone dehumidifier to keep my hearing aid free of moisture and had filters and ear drops, which can be used at night by hearing aid wearers, to buy off the shelf. Big store brands often specify not to be used by hearing aid wearers. When I have time to focus I will explore a new hearing aid from K and M as they instill about trust, which is amazing to have nearby after my decades of negative experience with hearing aid dispensers in the past.

17 de abril de 2025
Opinión espontánea
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Respuesta de K&M Hearing Solutions

Thank you for your review Sophie, we really appreciate it. It was lovely to meet you, and I was happy to help 😊

Valorada con 5 estrellas sobre 5

Very relaxed and informative appt

Very relaxed and informative appt . It was adapted for my complaint at the time as opposed to what I had booked . Information was then shared with GP promptly

16 de abril de 2025
Opinión espontánea
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Respuesta de K&M Hearing Solutions

Thank you for your review Gill. I'm so pleased you found your consultation addressed your needs. 😊

Valorada con 5 estrellas sobre 5

Called in to make an appointment

Called in to make an appointment, and was sorted there and then, ears cleaned! Most impressed.

14 de abril de 2025
Opinión espontánea
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Respuesta de K&M Hearing Solutions

Thank you Mr Kent for your review. It was lovely to see you again 😊

Valorada con 5 estrellas sobre 5

Life changing

I will go as far as saying the help and advice Kara gave me was life changing! I won’t detail the issues I have had but her calm, caring professionalism has enabled me to at last regain a normal hearing capacity.
Thank you so much
Kind regards
Roger

15 de abril de 2025
Opinión espontánea
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Respuesta de K&M Hearing Solutions

It was so lovely to meet you today Roger. Im so happy I could help, and look forward to seeing you again 😊

Valorada con 5 estrellas sobre 5

Custom Sleep Earplugs

I came in for some custom sleep earplugs. Kara was lovely throughout the entire process. I had some difficulties getting the right fit with one of the ear plugs, and Kara was incredibly supportive in going through the process to adjust and correct the mould as many times as necessary to get the right fit. I highly recommend K&M Hearing Solutions.

1 de abril de 2025
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Respuesta de K&M Hearing Solutions

Thank you for your review James, we really appreciate it 😊I hope you enjoy restful sleep with your new sleep plugs! 😴💤

Valorada con 5 estrellas sobre 5

Great K&M solutions

I attended an appointment at K&M solutions. What a delightful place. A very friendly welcome. The consultation was carried out in a very professional, respectful, kind and friendly manner.
Thank you K&M solutions.

4 de abril de 2025
Opinión espontánea
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Respuesta de K&M Hearing Solutions

Thank you for your lovely review Dee. It was a pleasure to meet you, and I'm so pleased you enjoyed your visit 😀

Valorada con 5 estrellas sobre 5

We purchased hearing aids from another…

We purchased hearing aids from another high street provider, and keep going back to be adjusted and not much better.
Then we saw K&M hearing in the Cornwall living magazine and booked in for the performance review and what a difference - it is the best my hearing has been in years and the family say how much more I can catch now - I (we) cannot recommend Kara enough and when anyone mentions hearing issues I say to them contact K&M - a very professional and welcoming service , Many thanks Sue

4 de abril de 2025
Opinión espontánea
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Respuesta de K&M Hearing Solutions

Thank you for your wonderful review Sue. We really appreciate it. I'm absolutely delighted that you are now hearing better with your existing technology 🤩I look forward to seeing you both in the future, in the meantime, you know where I am, if you need me 😉

Valorada con 5 estrellas sobre 5

friendly

friendly, welcoming and client centred

11 de marzo de 2025
Opinión espontánea
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Respuesta de K&M Hearing Solutions

Thank you for your review Bran😊We look forward to seeing you again in the future, should you ever need us!

Valorada con 5 estrellas sobre 5

Made to feel very welcome

Made to feel very welcome, lovely kind and helpful staff. Kara was amazing explained everything as we went along, and cleared my ears out!
Highly recommended!

12 de marzo de 2025
Opinión espontánea
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Respuesta de K&M Hearing Solutions

Thank you for your review David 😊 Im so pleased you felt comfortable during your visit. We look forward to seeing you again in the future, should you ever need us!

Valorada con 5 estrellas sobre 5

What can I say about Kara and K&M…

What can I say about Kara and K&M hearing ?
I had an initial tinnitus consultation which was thorough and professional , this was then followed up with a fitting for hearing aids and also a referral to an ENT . Kara as well as being incredibly knowledgable and professional is caring , kind and made a slightly scary situation also fun with her friendly persona and a nice cup of coffee. I couldn’t recommend Kara more , the whole experience has been fantastic.

28 de febrero de 2025
Opinión espontánea
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Respuesta de K&M Hearing Solutions

Thank you so much for your review. I really appreciate it! I'm so pleased you found the whole process to be an overall positive experience. I'm looking forward to seeing you again to see how you are getting on with your brand new hearing aids! I'll tell Dave to stick the kettle on!

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