With 4 KMS stores locally, the Abbotsford branch is always the go-to. In particular, Nikki has consistently solved every challenge we've brought to her, & made it look easy!
La empresa ha respondido
Localización
Cambiar localización34530 McConnell Road #120, V2S 8H2 Abbotsford, British Columbia, CA
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Consulta las opiniones de los clientes
OK! This is my first order from this fantastic company and I'm quite impressed! Best price around, speedy shipping, and a great item delivered 100% OK. Very pleased with the overall deal! Thanks, KMS!... Ver más
La empresa ha respondido
Very high-quality tools and Very helpful and friendly staff particularly Kayla M who is one of those wonderful staff who works at Abbotsford location. Other retailers should learn from KMS Tools. It i... Ver más
La empresa ha respondido
I was looking for a Canadian source for a specialized rechargeable battery and discovered KMS tools carried it. I expected the order to take over a week to arrive since it came from B.C. And I reside... Ver más
La empresa ha respondido
Información sobre la empresa
- Tienda de herramientas
- Proveedor de herramientas neumáticas
- Proveedor de equipos de seguridad
- Tienda de insumos para soldadura
- Tienda de insumos para artesanías en madera
Escrito por la empresa
"KMS Tools & Equipment is an industrial distributor of tools and equipment with 14 locations, an outside sales team covering many major parts of BC and Alberta, plus an active e-commerce website. We sell everything from power tools to compressors, welders, hand tools, woodworking machinery, shop equipment & much more! We are proudly Canadian owned and operated! Our Mission: To provide the Best Value in Tools. We will match or beat any Canadian competitor’s price, right down to cost. We will add our Free industry leading 5-Star Advantage Plan to every Power Tool, Air Tool, Welder or Compressor sold. Best Value Guaranteed!"
Información de contacto
34530 McConnell Road #120, V2S 8H2, Abbotsford, British Columbia, Canadá
- 604-853-5598
4,6
Excelente
132 opiniones
Ha contestado el 52% de las opiniones negativas
Suele responder en menos de 1 semana
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Respuesta de KMS Tools & Equipment - Abbotsford
We appreciate the five stars! Thank you for rating KMS Tools & Equipment and have a great day.
Respuesta de KMS Tools & Equipment - Abbotsford
We are thrilled to hear that you have nothing but amazing things to say about our team at KMS Tools & Equipment and what we offer.
They went out of their way to help
Any question we had was followed by staff member escorting us to the product that we were looking for.
16 de agosto de 2023
Respuesta de KMS Tools & Equipment - Abbotsford
Thank you for reviewing KMS Tools & Equipment, Vince! We hope you will call upon our services again in the future!
I get my order really fast and exactly…
I get my order really fast and exactly as otdered
5 de julio de 2023
Respuesta de KMS Tools & Equipment - Abbotsford
We appreciate your kind feedback of KMS Tools & Equipment and thank you for taking the time to leave us a review. Please do not hesitate to visit us again soon!
Respuesta de KMS Tools & Equipment - Abbotsford
Thanks a bunch for your kind words, Penny. It's reviews like this that make us at KMS Tools & Equipment excited to come into work every day.
Good variety of tools.
Lots of product with a good selection and helpful knowledgeable staff.
15 de junio de 2023
Respuesta de KMS Tools & Equipment - Abbotsford
Thank you for your kind review, Alf. We hope you visit KMS Tools & Equipment again soon!
Definitely my go to place for tools
Definitely my go to place for tools
Knowledgeable staff and good prices
5 de agosto de 2023
Respuesta de KMS Tools & Equipment - Abbotsford
Thank you for taking the time to share your positive experience with us, SUN VALLEY MASONRY! We're delighted to hear that KMS Tools & Equipment is your go-to place for tools. Our knowledgeable staff works hard to provide excellent service, and we're glad that you found our prices to be good. If you have any further feedback or questions, please don't hesitate to reach out. Thank you again for choosing KMS Tools & Equipment!
Employees went out of their way to…
Employees went out of their way to offer me advice and take care of me. They knew about extra tooling and parts i needed to do job and pointed me in right direction. They also let me know what was on sale
8 de julio de 2023
Respuesta de KMS Tools & Equipment - Abbotsford
Thank you for taking the time to leave us a review, David. We truly appreciate your kind words about our employees going above and beyond to provide you with helpful advice and assistance. It's great to hear that they were knowledgeable about the extra tooling and parts you needed and guided you in the right direction. We're glad that they also informed you about our ongoing sales. We strive to offer excellent customer service, and your feedback encourages us to continue doing so. We look forward to serving you again in the future.
Respuesta de KMS Tools & Equipment - Abbotsford
Thank you for your kind words, Russ! We're thrilled to hear that you had a great experience with our team and found our prices to be good. We appreciate your support and hope to serve you again in the future.
Buy elsewhere
Horrible manager
Terrible team work
Sloppily organized
27 de septiembre de 2022
Opinión espontánea
Respuesta de KMS Tools & Equipment - Abbotsford
Hello Drew
We appreciate your feedback on this store. We cannot find your information based on your name here so we will be requesting more information from you through Trustpilot, if you could please share your contact details.
We want you to know that we value you as a customer and would like to help recover the situation that led to your poor experience.
Thank you
The KMS Tools Team
Horrible Manager
Horrible Manager
Terrible pay
Mediocre tool knowledge
Staff is fantastic, but under appreciated and under paid
The over all environment is held together by the Assistant Manager and he's what makes it worth attempting to enter the store.
over all I'd give it a 5/10 for a score.
27 de julio de 2023
Opinión espontánea
Poor customer service
Few knowledgeable staff
Backorders are constantly messed up; staff call and say 'your order is ready for pickup' but then you go there and pieces of it have still not arrived or they simply can't find them.
Online sales support is a joke; all they give are 'quick' answers, regardless if they are accurate or useful. Had an open support ticket and found out that they DIDNT PUT ANY DETAILS in it from what had been discussed....called back to follow up and they claimed that they were 'waiting for information from ME..' and that was their excuse for doing nothing...
To compound the issue, went in to the store to try to resolve a tool/fitting issue and was given excuse after excuse....the only 'solution' provided was 'just return it'. Telling your customers to effectively 'GO AWAY' is a poor business model...
Product, yes. Service, No.
25 de enero de 2022
Opinión espontánea
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