Very busy on sale day, yet given excellent customer service and good advice. Consequently we bought what we needed rather than leaving empty handed or having to shop and travel several times.
La empresa ha respondido
765 Vanalman Avenue #101, V8Z 3B8 Victoria, British Columbia, CA
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Very busy on sale day, yet given excellent customer service and good advice. Consequently we bought what we needed rather than leaving empty handed or having to shop and travel several times.
La empresa ha respondido
Spill & HazMat Response Trailers. That's all we do. And we're very good at it. We fall under 'Industrial Sales' at KMS Victoria and Paul and Chuck have yet to let us down. Our industry, and the nature... Ver más
La empresa ha respondido
When the staff member determined that KMS did not have the replacement blades I needed for my bow saws, he offered to set and sharpen the blades that were on my saws. Totally unexpected and very much... Ver más
La empresa ha respondido
I picked up my item yesterday morning and I had a great experience!!!! I had never been to this store before nor shop at tool equipment stores regularly so I felt a bit intimidated coming in but was... Ver más
La empresa ha respondido
"KMS Tools & Equipment is an industrial distributor of tools and equipment with 14 locations, an outside sales team covering many major parts of BC and Alberta, plus an active e-commerce website. We sell everything from power tools to compressors, welders, hand tools, woodworking machinery, shop equipment & much more! We are proudly Canadian owned and operated! Our Mission: To provide the Best Value in Tools. We will match or beat any Canadian competitor’s price, right down to cost. We will add our Free industry leading 5-Star Advantage Plan to every Power Tool, Air Tool, Welder or Compressor sold. Best Value Guaranteed!"
765 Vanalman Avenue #101, V8Z 3B8, Victoria, British Columbia, Canadá
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I disliked that they were out of an item and once I brought that up with an employee and they checked the computer only to tell me there were none on order but plenty at the other stores. "well why don't you order some because they seem to be selling"
Friendly, helpful staff got me what I was looking for. Well stocked store.

Respuesta de KMS Tools & Equipment - Victoria
Very helpful folks that pointed me in the right direction.

Respuesta de KMS Tools & Equipment - Victoria
Lots of staff available to answer questions and pay at the till

Respuesta de KMS Tools & Equipment - Victoria
We needed a battery hedge trimmer and found the pole trimmer in the monthly flyer. I put in the order and had it in less than a week.

Respuesta de KMS Tools & Equipment - Victoria
Returning one item was painless. There could have been a bit more staff on but I understand trying to keep costs donw

Respuesta de KMS Tools & Equipment - Victoria
I have had many great experiences shopping at KMS Victoria.
Staff are friendly and very helpful. Custom orders are no problem, and they call you when the stock comes in.
Jeff the manager is fantastic and extremely knowledgeable.

Respuesta de KMS Tools & Equipment - Victoria
The KMS team and in this case, Jeff at the Vanalman location in particular are very helpful and knowledgeable. One suggestion would be for a daily alert of the deals offered online to go out to the staff. That way everyone would know the best deal being offered. Sometimes there’s more than one deal going.

Respuesta de KMS Tools & Equipment - Victoria
My experience with KMS has always been good , they have always helped me with my needs and giving good advise. They're prices have been very good for tools.

Respuesta de KMS Tools & Equipment - Victoria
The man on the order desk, Vishand, was very pleasant and helpful, found the item i wanted.

Respuesta de KMS Tools & Equipment - Victoria
Great staff always willing to help
Lots of stock and can always find what I need

Respuesta de KMS Tools & Equipment - Victoria
For the last 15+ years living on Pender Island the Vanalman location has been my go to location for many products.
I have had products that have broken & needed warranty repair & after waiting for six months for the repair depot to "get the part" without success, KMS manager simply gave me a credit to repurchase a different tool.

Respuesta de KMS Tools & Equipment - Victoria
Great service! Fair pricing. Can’t ask for anything more!
Thank you.

Respuesta de KMS Tools & Equipment - Victoria
We were not sure which cordless drill would work best as a gift for our son. A very polite KMS employee took the time to look up all the alternative models and then compared them on the basis of their technical specs. He then gave us a summary to help us decide. The gift was put to use a week later by our son, and the drill performed flawlessly. Thanks KMS!

Respuesta de KMS Tools & Equipment - Victoria
Delivery as promised, staff competent and very pleasant to work with. Thank you.

Respuesta de KMS Tools & Equipment - Victoria
Excellent customer service and friendly staff. We always enjoy going there for new tools!

Respuesta de KMS Tools & Equipment - Victoria
Saw blade I purchased has a significant wobble to it

Respuesta de KMS Tools & Equipment - Victoria
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