Very busy on sale day, yet given excellent customer service and good advice. Consequently we bought what we needed rather than leaving empty handed or having to shop and travel several times.
La empresa ha respondido
765 Vanalman Avenue #101, V8Z 3B8 Victoria, British Columbia, CA
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Very busy on sale day, yet given excellent customer service and good advice. Consequently we bought what we needed rather than leaving empty handed or having to shop and travel several times.
La empresa ha respondido
Spill & HazMat Response Trailers. That's all we do. And we're very good at it. We fall under 'Industrial Sales' at KMS Victoria and Paul and Chuck have yet to let us down. Our industry, and the nature... Ver más
La empresa ha respondido
When the staff member determined that KMS did not have the replacement blades I needed for my bow saws, he offered to set and sharpen the blades that were on my saws. Totally unexpected and very much... Ver más
La empresa ha respondido
I picked up my item yesterday morning and I had a great experience!!!! I had never been to this store before nor shop at tool equipment stores regularly so I felt a bit intimidated coming in but was... Ver más
La empresa ha respondido
"KMS Tools & Equipment is an industrial distributor of tools and equipment with 14 locations, an outside sales team covering many major parts of BC and Alberta, plus an active e-commerce website. We sell everything from power tools to compressors, welders, hand tools, woodworking machinery, shop equipment & much more! We are proudly Canadian owned and operated! Our Mission: To provide the Best Value in Tools. We will match or beat any Canadian competitor’s price, right down to cost. We will add our Free industry leading 5-Star Advantage Plan to every Power Tool, Air Tool, Welder or Compressor sold. Best Value Guaranteed!"
765 Vanalman Avenue #101, V8Z 3B8, Victoria, British Columbia, Canadá
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The staff at the Victoria store were, as always, helpful. Even though KMS did not sell what I was looking for they did find it online for me.

Respuesta de KMS Tools & Equipment - Victoria
I got asked a number of times if l needed any assistance right from walking in the door. Great selection and good pricing.

Respuesta de KMS Tools & Equipment - Victoria
I like KMS tools ever since they were in Colwood, great prices and so many products.
But wish they had a second location.

Respuesta de KMS Tools & Equipment - Victoria
The staff is super knowledgeable about the products in stock!

Respuesta de KMS Tools & Equipment - Victoria
You have a wide variety of products and good sales. Knowledgable salespersons are appreciated also. (You are a bit thin on accessaries such as the proper 7" buffer pads for the top of the line Makita buffer for example.)

Respuesta de KMS Tools & Equipment - Victoria

Respuesta de KMS Tools & Equipment - Victoria
I can usually get what I’m after, but it’s usually not in stock (the online site will say there’s three or six at my local store). But I order it in and it shows up after a few weeks.

Respuesta de KMS Tools & Equipment - Victoria
Great store, great people, fair prices, great sales. I’m there a lot for a reason

Respuesta de KMS Tools & Equipment - Victoria

Respuesta de KMS Tools & Equipment - Victoria

Respuesta de KMS Tools & Equipment - Victoria

Respuesta de KMS Tools & Equipment - Victoria
The staff rarely acknowledge you when you visit the store. Only a few of the staff are helpful, and the remainder seem disinterested in helping customers. The online ordering system needs to be assessed by an expert, I have ordered item that can not be found by the staff, or never expected to arrive.

Respuesta de KMS Tools & Equipment - Victoria
Just a great place to buy my tools and aways have what I need

Respuesta de KMS Tools & Equipment - Victoria
Great service at a great price from knowledgeable staff

Respuesta de KMS Tools & Equipment - Victoria

Respuesta de KMS Tools & Equipment - Victoria
Helpful polite staff,available product at a fair price

Respuesta de KMS Tools & Equipment - Victoria
They have a wide variety of tools and accessories that you probably wouldn't find at your local hardware store. I also enjoy browsing their side products such as their metal posters and soft drinks.
My only (minor) complaint is that it is sometimes hard to get the attention of staff. They are sometimes involved in conversations with fellow staffers which have nothing to do with their business, but they do a good job of ignoring you while you wait patiently for them to wrap it up.
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