Knivesandtools.ie Opiniones 

1844
•
TrustScore: 4.5 sobre 5

4,6

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Really quick delivery. High-quality product, nicely packaged and boxed. Exactly as described- maybe even better.

Valorada con 5 estrellas sobre 5

I had a very positive customer service/warranty experience recently. A 3 year old item developed a malfunction and it was replaced with a newer model on the basis of a written description and picture... Ver más

Valorada con 5 estrellas sobre 5

I have been ordering from Knives and Tools couple of times. Every time I'm experiencing an outstanding service and communication. The prices are reasonable and so are the shipping charges. I'm recomm... Ver más

Valorada con 5 estrellas sobre 5

This is my second purchase from knivesandtools, first was the spyderco salt serrated and just recently the spyderco dragonfly 2. Both excellent quality and very sharp from factory. Very pleased with k... Ver más

Información sobre la empresa

  1. Cuchillería

Escrito por la empresa

The online shop for kitchen knives, pocket knives, torches and binoculars. Are you a fan of real quality products? We test all our products ourselves and have selected the sharpest knives and the strongest torches for you. At Knivesandtools.ie you will find superior quality kitchen knives, torches, pocket knives and binoculars for the best possible prices. Cooking and outdoor enthusiasts have come to the right place.


Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 80% de las opiniones negativas

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4,6

Todas las opiniones

(1844)

63 opiniones en los últimos 12 meses

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Valorada con 4 estrellas sobre 5

Very Good Experience

Website was great product was great and customer service was great.
Reason for 4 stars is I had ordered it early for a birthday and I had no updates on shipping and was concerned as the package was late but I had not been told a reason why, it turned out when I contacted customer service that one of my items was out of stock and they quickly sent out the remaining items and the out of stock item in a few days. It would be 5 stars if there was some sort of contact to let me know why it was late or that I had the option to receive in two packages, other than that it was a great experience and all of my knives are still in great condition, came very well packaged and in my opinion amazing quality

14 de diciembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Very pleased, would recommend.

The website is easy to navigate and well ordered, I found what I wanted easily. Purchase was straight forward, delivery fast and everything went well for me. The product itself was a Tomahawk, I wanted one for a while now just for odd jobs and camping. So far it's been great, surprisingly so for the price, I chopped up and old Christmas tree and it made short work and felt as good as any hatchet I've used.

23 de enero de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

No response from company despite…

Editing to reply to K+T as there's no other way, order 4619830:
Thank you for your response. I got a call last week after I left a review on your site, having been prompted by your email request to do so. My review was essentially the below. I'm not sure what the v/mail said that was left as the reception wasn't good. I can't say I feel any different since this review, I got my goods in the end which were grand. I just wouldn't use a service that has been this stressful again.

No response from company despite several emails.

UPS have bounced my package from pillar to post with yet another delay in sight, I reached out to K+T for help with no response so I contacted UPS myself.
Safe to say I'll be avoiding companies that use them in future. My parcel will be delayed for another day now which means it will be a week late.
Again reached out to K+T for the third time now with, currently, no response.
Last time they'll get my business, terrible customer service.

17 de enero de 2025
Opinión espontánea
Logotipo de Knivesandtools.ie

Respuesta de Knivesandtools.ie

Goodafternoon,

I’m really sorry to hear about your frustrating experience, and I completely understand your disappointment. This is definitely not the service we want to provide, especially after multiple attempts to reach out.

I’d love to help you sort this out! Could you please share your order number with me? I’ll immediately look into what went wrong with the communication and how we can resolve it for you.

I truly apologize for the inconvenience and the delay you’ve faced. I’ll make sure we fix this and provide a solution as soon as possible!

Kind regards,

Team Knives and Tools

Valorada con 4 estrellas sobre 5

Products and packaging were great - delivery service poor

Products and packaging were great. Delivery was disappointing. UPS delivery service would not deliver because there was no one home to accept the package and then a couple of days later, delivered the package when no one was there to accept it! . Very disappointing because the package was due to be delivered on Christmas Eve and came 3 days later instead.

3 de enero de 2025
Opinión espontánea
Valorada con 4 estrellas sobre 5

Overall very satisfactory, but with a caveat.

Overall, the experience of purchasing items from Knivesandtools was very satisfactory. The website was easy to navigate, the product range and product information were comprehensive, and pricing was competitive. Once ordered and paid for, the items were despatched promptly and tracking information was transparent. The one unsatisfactory element concerned the final delivery: the delivery operative rang the doorbell, but didn't wait for someone to answer the door before leaving almost €600 worth goods outside, admittedly partially hidden from view by a parked car. This is unacceptable and needs to be addressed.

22 de noviembre de 2024
Opinión espontánea
Valorada con 4 estrellas sobre 5

Mostly Good

GOOD range of products.Interesting website. Fast service. Good knife for the money. Well packaged.
BAD Free scissors were shit. Broke first time of using.

23 de noviembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Pure Professionalism

I was 100% pleased by the order I made! Everything was clear, I received emails informing me about the process of the order, it was quickly delivered, my request at the notes was fulfilled. Pure professionalism!

10 de noviembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Spyderco dragonfly 2

This is my second purchase from knivesandtools, first was the spyderco salt serrated and just recently the spyderco dragonfly 2. Both excellent quality and very sharp from factory. Very pleased with knivesandtools. Post arrived safely and items were packaged well. No issues that would stop me buying here again.

20 de noviembre de 2024
Opinión espontánea

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