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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Can not say anything bad about Krcs. They have been more than helpful. Quick delivery and great service. Their prices are more than competitive. Would recommend them to anyone within the health sector... Ver más

Valorada con 5 estrellas sobre 5

i am a blind guy who needed help with some airpod Pro's, i popped in and a guy named Johnny helped me out, he really went above and beyond to help me. i got home and had another issue, went back today... Ver más

Valorada con 5 estrellas sobre 5

I ordered a MacBook Air 13 inch M5 on Sunday via online store. Ordering process was quite simple. I received update about delivery on Monday morning. It was delivered Tuesday morning. It was very well... Ver más

Valorada con 1 estrellas sobre 5

Purchased iPhone over a month ago, since order placed status hasn't changed from "processing at store". Asked them many times about an update, they customer support said yes, sorry we have 4-8 million... Ver más

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Información sobre la empresa

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Información proporcionada por diversas fuentes externas

KRCS is the UK's longest-established Apple Specialist Reseller, supplying computer solutions to business, education and personal users since 1983. Company History KRCS have been committed to providing Apple computer solutions since the days of the Apple II - the first commercially popular microcomputer manufactured by Apple Computer. The company opened the UK's first dedicated AppleCentre in Nottingham in 1984, coinciding with the launch of the ground-breaking Apple Macintosh Personal Computer. KRCS - the UK's most successful Apple Specialist Reseller From the early desktop publishing tools of the 1980s to the powerful intel-based Mac Pro workstations of today, KRCS have gone from strength to strength and is arguably the largest and most successful Apple specialist in the UK. The company boasts eight Apple Premium Reseller computer stores; in Doncaster, Merry Hill (nr Dudley), Coventry, Derby, Hull, Leeds, Nottingham and Peterborough. Apple Premium Resellers are hand-picked by Apple Computer for proven expertise in systems knowledge and integration. KRCS is accredited to deliver a whole range of after-sales services including; system integration, installations, upgrades, troubleshooting, and diagnostics. KRCS have dedicated professional, education and customer service teams to effectively service specialist markets and all our staff have undergone rigorous training to provide support for Apple hardware, software and peripheral devices. Design professionals and networking applications KRCS also has complimentary vendor accreditations in professional publishing and design applications that integrate well with Apple hardware and software. The head office in Nottingham offers demonstration facilities for high-end Xerox pre-press and professional networking applications. Try before you buy KRCS Apple Premium Reseller computer stores are located in convenient city-centre sites and offer a relaxed environment, where expert and novice users alike can try-out the very latest Apple hardware - from iMacs to iPods! At every KRCS computer store, customers can discuss their needs with friendly, knowledgeable staff. KRCS online store Customers who choose to shop from home via our secure website can now enjoy the convenience of online shopping, plus the same level of after-sales service that is available at our other KRCS outlets. If you are new to Apple Macs and iPods or maybe an experienced Apple Macintosh user, we trust that you will enjoy our integrated approach to computer shopping and after-sales service.


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4,0

Muy bueno

TrustScore: 4 sobre 5

569 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 18% de las opiniones negativas

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4,0

Todas las opiniones

(569)

53 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Excellent all round experience

Excellent all round experience. Purchased item online and delivered within two days. Product was also considerably cheaper than other retailers. An added bonus, was that of receiving via email set up instructions for the item I purchased. Would certainly use this Company again.

22 de noviembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent price, service and delivery.

Ordered just before 3.pm, 10.20 am the next morning the item was on my doorstep. The price was excellent and when I spoke to a customer representative they were informative and friendly.
It is the first time I used KRCS as I have alway used mainstream retailers, they will be my first choice for any other Apple products I may purchase in the future.

22 de noviembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great Service

Honestly the best Apply resellers in the UK.

They provide excellent service and really prompt and accurate answers to the queries that I raised. For instance when the new M4 laptops landed I asked them how quickly are they going to update their site to show the new laptop configurations, they responded with literally 24 hours later and the site was updated. They were soo prompt.

They even priced matched my M4 max to reflect the latest Black Friday offer they have on their site after I made purchase which was really great.

Overall just a great company to do business with. This my second time using them and so far it’s been great.

20 de noviembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Apple-Quality Service

Thanks (to Apple) for a brilliant product. Kudos to KRCS for Apple quality service. 10% off ahead of Black Friday, overnight free delivery and helpful and complete documentation. What's not to like? Never heard of KRCS before this week (!) but happy to recommend them.

18 de noviembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

mac mini m4

what can i say ordered on friday and delivered tuesday. on the plus side they emailed me how to set up my old mac mini to my new one which i found helpful as well thanks

19 de noviembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fantastic service and product

Fantastic service and product
Ordered a Mac Mini4 online after speaking to someone by phone over a query I had nice to have the call answered promptly by a person.
Ordered Friday online delivered Saturday morning and the best price I could find anywhere 10% off apart from one site that was selling for nearly £200 off the list price of £599. For an Apple product that has only just been released sounded too good to be true.
As searching for some reviews since has proved to be the case. Buyer beware.
Krcs I would recommend 100%

16 de noviembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

M3 Macbook Air 15"

This company is a legitimate professional company with multiple stores across the country and also an online shop. I ordered a macbook air 15" from their online store which we now have and are very pleased with. The customer service was good and quick to respond as I did need to contact them a few times as my order was delayed. It did take 5 and a half weeks for the order to arrive which was the only bad point, however I do believe their 'configure-to-order' macs can have larger wait times. We got a better deal on our laptop than buying direct from apple, so thank you KRCS, I am happy to recommend you and wish you all the best.

14 de octubre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Order/Delivery

Ordered the 16 pro max
Was told to wait a few weeks. It has been a month, called again and was told it would take a few more weeks. Cancelled the order.

14 de octubre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

I bought a MacBook with an amazing…

I bought a MacBook with an amazing price paying with Klarna. When it arrived, I didn’t like the color and contacted the store to swap it, the store’s staff was very attentive and answered really quick with all clear informations to send it back. I loved the management with my case. After 2 days I sent it, I received a new Mac at my house with the color that I wanted. I appreciate the good service and after-sales support. It is definitely a store that I will buy from again, because they have great service in addition to good prices and many payment options.

30 de septiembre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Selling products they don’t have

Company sold too many preorders for a device and then didn’t inform customers for days after that there would be a 4 week wait after release date. It’s not hard to update the site with “not available for preorder” once they have sold their stock. Only got an automated response clearly don’t care about there customers.

17 de septiembre de 2024
Opinión espontánea
Logotipo de KRCS

Respuesta de KRCS

Good morning Jonny. Thanks for the feedback, and sorry for the disappointment. As soon as we became aware of number of devices that would be available to us at launch we updated customers within a few hours and updated messaging on our web site. As always there is huge demand for iPhone at launch and we do our best to be as transparent as we can. I hope you are able to get your new iPhone from KRCS or elsewhere as quickly as possible. Please email info@krcs.co.uk if you would like any further information on your order.

Valorada con 5 estrellas sobre 5

Great experience with KRCS

Bought a new macbook after having my last one for over 10 years, KRCS were the best choice. Not a company i'd heard of before but looked at them on Trustpilot and the reviews were good so i decided to buy from them. The experience has been great, fast delivery, great communication and only company i could find that offered 0% interest over 12 months. Price of macbook was really good too. Would definitely use again - thank you.

3 de septiembre de 2024
Opinión espontánea

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