Brilliant experience and relieved to find an online store for desi groceries as where I live there is nothing! They stock my favorite brand of rice which is even difficult to get in London so thank yo... Ver más
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Consulta las opiniones de los clientes
Wide selections of items to choose from. User friendly to order online. Prompt customer service responses. I have placed orders 3 times and find it very comfortable. They were all completed with nex... Ver más
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Appalling courier service (APC) took 3 days to deliver despite being given a 2 hour window which kept going backwards until 6pm for 2 days on the trot. They were clearly running out of time to delive... Ver más
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I ordered frozen samosas, and was very skeptical. However they came in excellent packaging, properly insulated with ice packs, were still frozen when I got them. They were delivered via over night del... Ver más
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Información sobre la empresa
- Supermercado
- Tienda de alimentos asiáticos
- Tienda de conveniencia
- Servicio de entrega de comestibles
- Tienda de alimentos
- Mercado online
Escrito por la empresa
Welcome to Kugans online supermarket! We are an international online supermarket, with a variety of diverse products ranging across Sri Lankan, Indian, Pakistani, Bangladeshi, and European cuisines. With an extensive range in products, at competitive prices, Kugans are your one stop shop for all of your Asian grocery needs. We offer free next day delivery across the UK for orders placed by 12pm Mon-Thu and over £49
Información de contacto
273 - 275 Ilford Lane, IG1 2SD, Ilford, Reino Unido
- 020 4529 0800
- hello@kugans.com
- kugans.com
4,4
Excelente
446 opiniones
No consta que haya invitado a opinar recientemente
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Ha contestado el 100% de las opiniones negativas
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Fast delivery
Fast delivery, excellent delivery communication and good packaging.
11 de diciembre de 2023
Respuesta de Kugans
Dear Customer,
Thanks a lot for your valuable feedback. Kindly recommend us to your friends and family members.
Thanks & Regards,
Team Kugans
I couldn't get tracking information…
I couldn't get tracking information quickly and needs to follow carefully. It is tiredful.
11 de diciembre de 2023
Respuesta de Kugans
Dear Customer,
We are sorry about the inconvenience caused to you. Hope one of our customer service got in touch with you regarding this issue. In kugans we value the satisfaction of our customers. If you need any further assistance feel free to reach us at hello@kugans.com
Thanks & Regards,
Team Kugans
Respuesta de Kugans
Dear Customer,
Thanks a lot for your valuable feedback. Kindly recommend us to your friends and family members.
Thanks & Regards,
Team Kugans
Prompt and professional
7 de diciembre de 2023
Respuesta de Kugans
Dear Customer,
Thanks a lot for your valuable feedback. Kindly recommend us to your friends and family members.
Thanks & Regards,
Team Kugans
Good & not so good.
The order was prompt, but one incorrect product led to a few emails to resolve. Everything has now been resolved. I know that things can never be perfect, but communication is key and this was lacking a can be improved on.
11 de diciembre de 2023
Respuesta de Kugans
Dear Customer,
Thanks a lot for your valuable feedback. We assure you to remove such instances in future. Kindly recommend us to your friends and family members.
Thanks & Regards,
Team Kugans
Timely get the parcel
12 de diciembre de 2023
Respuesta de Kugans
Dear Customer,
Thanks a lot for your valuable feedback. Kindly recommend us to your friends and family members.
Thanks & Regards,
Team Kugans
Order never delivered
Order never delivered , chased and they said they would look into it and never reaponded any further
4 de diciembre de 2023
Respuesta de Kugans
Dear Customer,
We are sorry about the inconvenience caused to you. Hope one of our customer service got in touch with you regarding this issue. In kugans we value the satisfaction of our customers. If you need any further assistance feel free to reach us at hello@kugans.com
Thanks & Regards,
Team Kugans
I received everything fresh veg
I received everything fresh veg. Its was delivered in time.
7 de diciembre de 2023
Respuesta de Kugans
Dear Customer,
Thanks a lot for your valuable feedback. Kindly recommend us to your friends and family members.
Thanks & Regards,
Team Kugans
Respuesta de Kugans
Dear Customer,
Thanks a lot for your valuable feedback. Kindly recommend us to your friends and family members.
Thanks & Regards,
Team Kugans
Respuesta de Kugans
Dear Customer,
Thanks a lot for your valuable feedback. Kindly recommend us to your friends and family members.
Thanks & Regards,
Team Kugans
I have been using kugans for a very…
I have been using kugans for a very long time.Very excellent customer service.Good quality products.I get updates on my order.Very good communication between them and us customers.
30 de noviembre de 2023
Respuesta de Kugans
Dear Customer,
Thanks a lot for your valuable feedback. Kindly recommend us to your friends and family members.
Thanks & Regards,
Team Kugans
Very late delivery
Very late delivery , it took morethan a week for my delivery
29 de noviembre de 2023
Respuesta de Kugans
Dear Customer,
We are sorry about the inconvenience caused to you. Hope one of our customer service got in touch with you regarding this issue. In kugans we value the satisfaction of our customers. If you need any further assistance feel free to reach us at hello@kugans.com
Thanks & Regards,
Team Kugans
EBAL
Customer service were very helpful in clarifying matters and updating progress. Lamb meat was good quality. Parcel was well packed to preserve meat and Food products.
31 de octubre de 2023
Respuesta de Kugans
Dear Customer,
Thanks a lot for your valuable feedback. Kindly recommend us to your friends and family members.
Thanks & Regards,
Team Kugans
Reliable and quick
Reliable and quick. We'll wrapped frozen products. Tasty and affordable frozen fish.
30 de octubre de 2023
Respuesta de Kugans
Dear Customer,
Thanks a lot for your valuable feedback. Kindly recommend us to your friends and family members.
Thanks & Regards,
Team Kugans
Respuesta de Kugans
Dear Customer,
Thanks a lot for your valuable feedback. Kindly recommend us to your friends and family members.
Thanks & Regards,
Team Kugans
Product as described and delivered very…
Product as described and delivered very very quickly
10/10
30 de octubre de 2023
Respuesta de Kugans
Dear Customer,
Thanks a lot for your valuable feedback. Kindly recommend us to your friends and family members.
Thanks & Regards,
Team Kugans
Loved the packing!!!
Loved the packing, especially of the frozen items.
The vegetables and greens were so fresh. 👍👍
26 de julio de 2023
Respuesta de Kugans
Dear Customer,
Thanks a lot for your valuable feedback. Kindly recommend us to your friends and family members.
Thanks & Regards,
Team Kugans
This shop is fantastic!
This shop is fantastic!
They have many natural foods and my favourite ayurvedic skin care products. The best brands.
Delivery is always perfect and on time.
Thank you so much!
19 de julio de 2023
Opinión espontánea
Respuesta de Kugans
Dear Customer,
Thanks a lot for your valuable feedback. Kindly recommend us to your friends and family members.
Thanks & Regards,
Team Kugans
Respuesta de Kugans
Dear Customer,
Thanks a lot for your valuable feedback. Kindly recommend us to your friends and family members.
Thanks & Regards,
Team Kugans
Excellent delivery
Excellent delivery, Website easy to use . Will certainly use again.
25 de julio de 2023
Respuesta de Kugans
Dear Customer,
Thanks a lot for your valuable feedback. Kindly recommend us to your friends and family members.
Thanks & Regards,
Team Kugans
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