Royal Mail delivered only half my order.- the parcel had quite literally been cut in half. I lodged a formal complaint - after a 36 minute wait to speak to someone. On advising Lakeland of the situa... Ver más
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
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Consulta las opiniones de los clientes
You need to warn customers about dodgy clog sizes, if customers order a pair make sure they order a size larger than their regular size. Example : UK size 9 then order a UK 10. This woul... Ver más
I ordered some slippers, they were very poor quality, and the delivery was slow. The same item could build better bought for half the price on Amazon with next day delivery. Lakeland handled my compla... Ver más
La empresa ha respondido
My garden clogs were perfect and exactly what I needed. They arrived quickly and, joy of joys, via Royal Mail, who I find much more reliable and easier to deal with than the cheap couriers used by so... Ver más
Información sobre la empresa
- Tienda de ropa y equipos para actividades al aire libre
- Tienda de artículos para deportes al aire libre
Sobre Lakeland Active
Escrito por la empresa
Cumbrian Outdoor Essentials
Founded in the unforgiving landscape of North Cumbria, Lakeland Active create wearable outdoor essentials with inbuilt reliability.
Designed In The UK
Family-run and influenced by our Cumbrian roots, we have spent years testing our products in the local terrain - the valleys, fells and (often overflowing) waters of the Lake District.
Suitable For Every Occasion
Whether you’re planning to get soaked, explore the woods or conquer your vegetable patch - our all-season outdoor essentials have been engineered for comfort and durability. Bringing you trustworthy multi-purpose products inspired by real outdoor life in the Lakes.
Información de contacto
Unit C Heathlands Estate, Kingmoor Park, CA6 4RP, Carlisle, Reino Unido
- hello@lakelandactive.co.uk
- lakelandactive.co.uk
4,5
Excelente
1 mil opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 18% de las opiniones negativas
Suele tardar más de 1 mes en responder
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Respuesta de Lakeland Active
Hi there,
Thanks for taking the time to leave us a review.
Many thanks,
Jennifer
Liking the raspberry clogs
Liking the raspberry clogs. They make it easy to walk into the garden. I'm wearing them now!
2 de abril de 2025
Respuesta de Lakeland Active
Hi there,
Thanks for taking the time to leave us a review. I'm glad to hear that you like your new clogs.
Many thanks,
Jennifer
Item returned as sizing not good for me
Unfortunately the shoes were much too small (I ordered a size 7) and too wide so I returned them.
1 de abril de 2025
Respuesta de Lakeland Active
Hi there,
Thanks for leaving us a review. I'm sorry to hear that the shoes are too small and too wide. Once we receive them back, we will issue your refund.
Many thanks
Dealt with efficiently
11 de marzo de 2025
Respuesta de Lakeland Active
Hi there,
Thanks for taking the time to leave us a review. I'm glad that we were able to help quickly.
Many thanks
Respuesta de Lakeland Active
Hi there,
Thanks for taking the time to leave us a review.
The goods arrived promptly and in…
The goods arrived promptly and in perfect condition. What one expects, but does not always get. I have no real comments.
10 de marzo de 2025
Respuesta de Lakeland Active
Hi there,
Thanks for taking the time to leave us a review.
Respuesta de Lakeland Active
Hi there,
Thanks for taking the time to leave us a review.
They arrived quickly but I didn’t like…
They arrived quickly but I didn’t like the quality hard.
5 de marzo de 2025
Respuesta de Lakeland Active
Hi there,
Thanks for taking the time to leave us a review. I'm sorry to hear that you don't like the quality. If they haven't been worn, please send them back to us and we can issue a refund for them.
Kind regards,
Jennifer
Quick efficient service
Quick efficient service and a good price for a well-made product
20 de febrero de 2025
Respuesta de Lakeland Active
Hi there,
Thanks for taking the time to leave us a review.
Kind regards,
Jennifer
Lakeland garden crocs
I bought some Lakeland garden crocs. They arrived quickly and safely which was great and they are just what I needed. Very comfortable as I wear them all day at work and closed tops which is a requirement at work. Great shoes
17 de febrero de 2025
Respuesta de Lakeland Active
Hi there,
Thanks for taking the time to leave us a review.
Kind regards,
Jennifer
light and comfy clogs
The shoes came promptly, were as described and are very nice.
10 de febrero de 2025
Respuesta de Lakeland Active
Hi there,
Thanks for taking the time to leave us a review.
Kind regards,
Jennifer
Respuesta de Lakeland Active
Hi there,
Thanks for taking the time to leave us a review.
Kind regards,
Jennifer
Respuesta de Lakeland Active
Hi there,
Thanks for taking the time to leave us a review.
Kind regards,
Jennifer
Respuesta de Lakeland Active
Hi there,
Thanks for taking the time to leave us a review.
Kind regards,
Jennifer
Excellent delivery
Excellent delivery - really quick despite living on a Scottish island, packaging great, quality of product great, already in regular use!
20 de febrero de 2025
Respuesta de Lakeland Active
Hi there,
Thanks for taking the time to leave us a review.
Kind regards,
Jennifer
The Wolfa slippers are amazing!
18 de febrero de 2025
Respuesta de Lakeland Active
Hi there,
Thanks for so much for taking the time to leave us a review.
Many thanks,
Jennifer
Really poor quality
Really poor quality, cheap and flimsy with a thin lining. Waste of money,
28 de enero de 2025
Respuesta de Lakeland Active
I am very sorry to hear you are unhappy with your purchase. I've passed your feedback onto our Product Development team as we are always looking at ways on how to improve our products.
You are welcome to return the item for a refund, we have details of how to return an order on our website.
kind regards.
Ordering online was easy and delivery was quick. My clogs is very comfortable.
Ordering g online was easy
6 de febrero de 2025
Respuesta de Lakeland Active
Hi there,
Thanks for taking the time to leave us a review.
Kind regards,
Jennifer
Respuesta de Lakeland Active
Hi there,
Thanks for taking the time to leave us a review.
Kind regards,
Jennifer
My order was processed and received in…
My order was processed and received in very quick time
3 de febrero de 2025
Respuesta de Lakeland Active
Hi there,
Thanks for taking the time to leave us a review.
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