lcuppini.com Opiniones 

199
•
TrustScore: 4.5 sobre 5

4,6

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Purchase from this brand for the first time and my first impression is that the jacket I purchased is beautiful quality, and they had speedy and reliable delivery. Exactly as pictured. The suede is re... Ver más

Valorada con 5 estrellas sobre 5

I recently bought the Luna linen shorts and Ada Linen top and they are both absolutely gorgeously, beautifully made and a really flattering fit. The in-store experience is also so lovely, the girls wh... Ver más

Valorada con 5 estrellas sobre 5

I’ve been eyeing the anouska coat for quite some time and then found out she was having a pop up in NYC and pulled the trigger and bought it. I get SO MANY compliments on this beautiful coat. I recent... Ver más

Valorada con 5 estrellas sobre 5

Bought the Becky leather jacket last year and I think it’s my most worn jacket. The quality, the heaviness of the leather, the color, the details. It’s just perfection, even after a year of wearing it... Ver más


Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

199 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 16% de las opiniones negativas

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4,6

Todas las opiniones

(199)

89 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Amazing coats

They’ve got an amazing selection of good quality coats to pick from. The customer service here was definitely a 10/10. Love my coat!!

30 de agosto de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Love L.Cuppini!

Love L.Cuppini!! The coats are amazing & the customer service in store and online is the best🤍

5 de septiembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Absolutely love L.Cuppini!

Absolutely love L.Cuppini!! Their collection of cashmere sweaters and coats is not only stunning but also surprisingly affordable. The quality is top-notch, and the softness of their cashmere is unbeatable. It's rare to find such a combination of beauty, quality, and affordability in the world of fashion. Highly recommended!

4 de septiembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

I got the Riviera linen jumpsuit in…

I got the Riviera linen jumpsuit in white and I’m obsessed! The quality is phenomenal and to make it even better the silk lining just makes it feel SO luxurious. Will definitely come for a second piece. Amazing service thank you❤️

24 de agosto de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Marylebone jacket

Marylebone jacket

Absolutely obsessed with my Green Marylebone jacket! Quality is beautiful. I’ve been ogling Cuppini jackets for years, so happy with my purchase. However, I was extremely disappointed when I went to collect my jacket from the store. Whereby, the door was locked I was greeted by a sulky unengaging teenager.

Pitiful service, really not what you expect when you pay £400 for a jacket. Very disappointing and now off-putted me from the brand and future purchases!

31 de agosto de 2023
Opinión espontánea
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Respuesta de lcuppini.com

Hi Janaya,

We are so glad you like the jacket! We need to keep the door closed for safety, as we have suffered theft in the past and to ensure our employees are safe.

We have internally investigated your feedback and appreciate you taking the time to write this review.

Kind regards L.Cuppini team

Valorada con 5 estrellas sobre 5

Love L. Cuppini!

The best place for coats. Impeccable service, great quality and amazing prices is what you’ll get at L. Cuppini. I absolutely love my London Jacket and I always get sooo many compliments when I wear it. Will definitely be coming back for more!

4 de mayo de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fav coat brand

Favorite coat brand!!
I love their pieces. Amazing quality for amazing prices.
Their customer service is great too.
I highly recommend this brand. Bought a couple of pieces from them and can't wait to buy more.

15 de febrero de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Love both my cashmere sweater and coat…

Love both my cashmere sweater and coat I got from the L. Cuppini store in London. Big plus that the girls that work there are super nice and helpful when trying to make the right decision!!

13 de febrero de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

I am OBSESSED with L.Cuppini !!

I am OBSESSED with L.Cuppini !!! This brand for me tops all of the others out there! I have purchased many coats from this brand all different designs and the quality of cashmere is exceptional! I have worn them in almost every city and am stopped everywhere I go asking where my coat is from. The customer service is TOP and I will continue to buy from this brand! Highly recommend

14 de febrero de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Horrible horrible company and they…

Horrible horrible company and they removed my previous negative review - obviously a scam and fraud company who doesn’t want you to see the bad things. Long story short - in the shop they tried to scam me and put a higher amount into the card machine than the coat price. Secondly, they sold me a coat for
£950 which a week later I found out someone else sells for £350!! When I pointed this out to them they were rude and blocked me. The quality of coats is bad, they are basically falling apart. Save your money and buy somewhere else.

10 de febrero de 2022
Opinión espontánea
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Respuesta de lcuppini.com

Thank you for taking the time to share your experience. We’re very sorry to hear that you’re unhappy with your purchase and the service you received. Customer satisfaction is extremely important to us, and we take your concerns seriously.
To address the points you’ve raised:
Order and Delivery: We can confirm that your order (Order #3322) was placed on 29th September and delivered on 1st October. We always aim for timely delivery and ensure that items are dispatched as quickly as possible.
Pricing Concerns: Our prices reflect the quality of materials used, craftsmanship, and the exclusivity of the designs. While we appreciate that similar-looking items may be available elsewhere at different price points, we ensure that our pricing is aligned with the value we offer.
Transaction Error: We apologise if there was any confusion regarding the payment process. Any discrepancies would have been unintentional, and we’re happy to investigate this further if you’d like to provide more details.
Product Quality: We’re disappointed to hear that the coat did not meet your expectations. We stand by the quality of our garments, and we encourage customers to contact us directly if they encounter any issues so we can resolve them promptly.
Regarding your previous review, we want to assure you that we do not remove or censor feedback. Our goal is always to provide transparent and honest communication with our customers.
If you’d be willing to discuss this further, we’d love the opportunity to find a resolution. Please feel free to contact us directly at info@lcuppini.com
Thank you again for bringing this to our attention.

Valorada con 5 estrellas sobre 5

I love L Cuppini

already 4 beautiful pieces in my dressing room
each fur coat is created with taste and talent
I love it and I recommend 💯
always a pleasure to acquire a piece of LCuppini

26 de noviembre de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

I love L.Cuppini

I love L.Cuppini! I have purchased lots of coats from here. All the designs so beautiful and the materials are good quality. Lea, Alex & the customer service team are so so friendly and professional. The prices of the coats are worth it as they will last a long time.

24 de noviembre de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

I am so happy to know this brand

I am so happy to know this brand
I am from New York
And the shipment is very quick

Their customer service is amazing , very responsive and respectful. Besides that , the quality , material and the design of each coat are the combo of classics and cannot be described just from the model pictures. It must be worn on the body. Classic , chic , cozy and elegance will never go wrong

And the designer always look after your thoughts for her inspiration, one piece can be worn in many styles

I have 5 pieces from her I will continue to buy more since she always make practical pieces

11 de octubre de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

In love with this brand

In love with this brand! The staff in the showroom were so helpful and informed. I bought two coats and am obsessed with the quality!

6 de octubre de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

I absolutely love my coat

I absolutely love my coat, I purchased the new Louise in Ivory. It was delivered so quickly and the team were so helpful when it came to styling ideas! I have already received so many compliments on the coat, it’s definitely a timeless classic! I can’t wait to get it in more colours.

6 de octubre de 2022
Opinión espontánea
Valorada con 3 estrellas sobre 5

Not worth the price

The model I bought is beautiful. The outside looks perfect, but inside clearly shows that this was made in china. There's a label showing an Asian size and the stitching is visible. The packaging I received was awful for a 'luxury' brand. Coats I have bought in this price range as least come with a dust bag to protect the garment. Overall I don't think the price reflects the lack of detail and care. Just look online and you'll be able to find some of the same models for cheaper.

14 de septiembre de 2022
Opinión espontánea
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Respuesta de lcuppini.com

Hi Leannah,

Thank you for your feedback. We’re glad you love the design, and we’re sorry to hear the overall experience didn’t meet your expectations.

We’ve since updated our packaging and now include garment bags with our coats. Please feel free to email us at help@lcuppini.com if you’d like one sent to you.

Best regards,
The L. Cuppini Team

Valorada con 5 estrellas sobre 5

My favorite coat brand

Lcuppini is definitely my favorite coat brand! Not only are ALL of their coats perfectly made super classy, and all in all beautiful, but the customer service is also something that should be spoken about bc it truly deserves an award! Thanks to them was able to pick the perfect coat for myself, and I couldn’t be any happier. Currently ordering a new one!

4 de agosto de 2022
Opinión espontánea
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Respuesta de lcuppini.com

Dear Marta,

Thank you so much for sharing your journey. We cannot wait to have you back!

Kind regards L.Cuppini

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