lcuppini.com Opiniones 

199
•
TrustScore: 4.5 sobre 5

4,6

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Purchase from this brand for the first time and my first impression is that the jacket I purchased is beautiful quality, and they had speedy and reliable delivery. Exactly as pictured. The suede is re... Ver más

Valorada con 5 estrellas sobre 5

I recently bought the Luna linen shorts and Ada Linen top and they are both absolutely gorgeously, beautifully made and a really flattering fit. The in-store experience is also so lovely, the girls wh... Ver más

Valorada con 5 estrellas sobre 5

I’ve been eyeing the anouska coat for quite some time and then found out she was having a pop up in NYC and pulled the trigger and bought it. I get SO MANY compliments on this beautiful coat. I recent... Ver más

Valorada con 5 estrellas sobre 5

Bought the Becky leather jacket last year and I think it’s my most worn jacket. The quality, the heaviness of the leather, the color, the details. It’s just perfection, even after a year of wearing it... Ver más


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4,6

Excelente

TrustScore: 4.5 sobre 5

199 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 16% de las opiniones negativas

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4,6

Todas las opiniones

(199)

89 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Awesome quality every time

Awesome quality every time - my 6th coat from them. Super responsive customer service as well!

6 de noviembre de 2024
Opinión espontánea
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Respuesta de lcuppini.com

Dear GT,

Thank you so much for your amazing feedback! We’re thrilled to hear that you’ve had such a great experience with us and that your sixth coat is just as satisfying as the first. It means a lot to us that you’re consistently happy with the quality and our customer service.

We truly appreciate your loyalty and can’t wait to help you find even more pieces you’ll love!

Best regards,
The L. Cuppini Team

Valorada con 4 estrellas sobre 5

Love L.Cuppini but the shipping is getting ridiculously slow.

I really love L.Cuppini coats I own over 5 of them and I have been loving L.Cuppini over the years - their quality and price is amazing. The style is so unique you really cannot find the same style anywhere else.

I loved their fast shipping and you can even get their coats on the same day. However, in the recent years for some reason the bigger sizes (M or L) are never available and you have to wait 10-14 after the purchase for the coat to shipped. I loved L.Cuppini because of the fast shipping but in my recent order it’s WAY PAST the timeframe that they said they were going to ship it to me and the order isn’t even despatched and nobody is responding to my email asking about my coat. I wanted to wear this coat at an event but the event has obviously passed and it’s still not here😞 I’m not sure what’s going on but please fix the stock issue! 💔

18 de noviembre de 2024
Opinión espontánea
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Respuesta de lcuppini.com

Dear Shirley,

Thank you so much for your continued support and for sharing your feedback. We’re thrilled to hear that you love our coats and have been a loyal customer over the years!

We completely understand your frustration with the recent delays, especially given that you’ve enjoyed our fast shipping in the past. Some of our items, particularly the larger sizes, are custom made, which can sometimes result in longer wait times. We sincerely apologize for the delay in your recent order and any inconvenience it caused, especially with your event.

Please know that we’ve been working hard to address these delays and improve our production and shipping processes. We’ve taken steps to ensure that future orders, particularly larger sizes, are dispatched much more quickly. We also appreciate your patience during this time and encourage you to reach out directly to our customer care team at help@lcuppini.com for any urgent inquiries or assistance with your order.

Thank you again for your understanding, and we look forward to delivering a better experience going forward.

Best regards,
The L. Cuppini Team

Valorada con 2 estrellas sobre 5

I am very disappointed


I am very, very disappointed with quality. The leather jacket, which looks nice but is extremely thin and has a small tear, is of very poor quality for almost €900.
There is also no label with care instructions or contents, which I find very unfortunate for a luxury brand.

11 de noviembre de 2024
Opinión espontánea
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Respuesta de lcuppini.com

Dear Maribleyy,

We’re sorry to hear about the issues with your leather jacket and truly appreciate your feedback. This is not the quality we strive for, and we apologize for the tear and missing care instructions.

Please email us at help@lcuppini.com at anytime for further assistance.

Best regards,
The L. Cuppini Team

Valorada con 5 estrellas sobre 5

🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟

I have previously purchased the Chelsea Cashmere Coat in Ivory and the Daisy Cashmere Jacket in Camel and have just received the London Cashmere in Navy. Extremely stylish beautiful designs and beautiful quality!! My absolute go to for the chilly months.

1 de noviembre de 2024
Opinión espontánea
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Respuesta de lcuppini.com

Dear Nazia,

Thank you so much for sharing this!
Have a wonderful day.

Kind regards L.Cuppini team

Valorada con 5 estrellas sobre 5

Favorite jackets

Favorite jackets. Soft cashmere and soft fur. I just ordered my second one and Will probably get another

30 de agosto de 2024
Opinión espontánea
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Respuesta de lcuppini.com

Dear Miri,

Thank you so much for your kind words! We're thrilled to hear you love your jackets and that you’re already planning your next purchase. Soft cashmere and fur are some of our favorites too!

We truly appreciate your support and can’t wait to help you find more pieces you’ll adore.

Warm regards,
The L. Cuppini Team

Valorada con 5 estrellas sobre 5

Beautiful pieces!

I have bought several items from L Cuppini and love them all. They frequently get comments when I'm out! The staff go out of their way to be helpful and kind. Huge thank you!

29 de agosto de 2024
Opinión espontánea
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Respuesta de lcuppini.com

Dear Josephine,

Thank you so much for your wonderful feedback! We’re so happy to hear that you love your L. Cuppini pieces and that they’re getting so many compliments! It’s also great to know that our team has been helpful and kind.

We truly appreciate your support and look forward to helping you find even more pieces you’ll love!

Warm regards,
The L. Cuppini Team

Valorada con 5 estrellas sobre 5

9 coats and looking forward to 10

I have purchased 9 coats now and the design detail and fit on all coats is excellent, I get so many compliments when wearing! Highly recommend 🥰😍

31 de julio de 2024
Opinión espontánea
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Respuesta de lcuppini.com

Dear Bronagh,

Wow, thank you so much for your amazing feedback! We appericiate you more thna you know! It means so much to us to know you’re enjoying your L. Cuppini pieces.

Can’t wait to help you find even more styles you’ll love.

Warm regards,
The L. Cuppini Team

Valorada con 5 estrellas sobre 5

I am now on purchase number 18....

I am now on purchase number 18..... the quality and the designs are just perfect....everything about L Cuppini is faultless...beautifully cut and timeless designs... .Alex is just fabulous.. nothing is to much trouble...always a wonderful experience to go in store as well

25 de abril de 2024
Opinión espontánea
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Respuesta de lcuppini.com

Hi Linda,

Thank you so much for your kind words. We love welcoming you back time and time again, and can't wait to find you you next 18 L.Cuppini pieces!

Kind regards L.Cuppini team

Valorada con 5 estrellas sobre 5

Fabulous

Love, love my new coat. Have had so many compliments and requests about where I got it. The whole buying experience was seamless from ordering to receiving my beautiful new coat. The only problem I have now is choosing what to order next!😉

12 de marzo de 2024
Opinión espontánea
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Respuesta de lcuppini.com

Dear Caroline,

We’re so happy to hear that you love your new coat and that it’s getting so many compliments! Thank you for sharing your positive experience with us — we’re thrilled to know the entire buying process was seamless for you.

We totally understand the dilemma of choosing your next piece! We’re excited to help you find your next favorite coat whenever you’re ready. 😉

Warm regards,
The L. Cuppini Team

Valorada con 3 estrellas sobre 5

I ordered a Hooded Alexandra Coat to be…

I ordered a Hooded Alexandra Coat to be shipped to Lisbon, Portugal and had to pay 812,06€ to Customs. Be aware of the Customs duties if you are ordering from EU countries as you will be charged such a very significant amount.
The coat is not as luxurious as I expected, lesson learned.

16 de febrero de 2024
Opinión espontánea
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Respuesta de lcuppini.com

Thank you for sharing your feedback, and we’re sorry to hear that your experience didn’t meet your expectations. We do mention potential import fees on our website to ensure customers are aware of any customs duties that may apply for international orders, and we apologize if this wasn’t clear at the time of purchase.

Regarding the coat, we strive for the highest quality and are sorry to hear you were not fully pleased. We truly appreciate your feedback and will continue to improve our service.

Best regards,
The L. Cuppini Team

Valorada con 5 estrellas sobre 5

The most amazing coats

The most amazing coats!
I’ve bought so many and I just want them all!!
LOVE the quality they are so chic and timeless!

16 de enero de 2024
Opinión espontánea
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Respuesta de lcuppini.com

Thank you Leanna. We love welcoming you back time and time again!

Kind regards L.Cuppini team

Valorada con 5 estrellas sobre 5

I happened upon L Cuppini on Instagram…

I happened upon L Cuppini on Instagram and immediately fell in love with all of the styles of coats. I ordered the Paris coat in black first and was thrilled when it was as beautiful as I hoped it would be! The fur and camel hair are so soft and look luxurious. I almost immediately placed an order for the Aspen and this coat is beyond! Love that it’s a coat and a vest but the fur trim on the sleeve and being reversible really make it the perfect cold weather parka. The style, quality and timelessness of this brand make it worth every penny! I will be ordering more in the future!

20 de noviembre de 2023
Opinión espontánea
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Respuesta de lcuppini.com

Dear Allyson,

Thank you so much for your lovely review! We’re thrilled you’re enjoying both the Paris and Aspen coats, it means a lot to hear they exceeded your expectations in style and quality.

We’re so glad to have you as part of the L. Cuppini community and can’t wait to help you find your next favorite piece!

Warm regards,
The L. Cuppini Team

Valorada con 5 estrellas sobre 5

Just buy it

Saw an influencer wear the Aspen coat and I fell in love!! When they had a sale, I ordered it and the package arrived fast. The quality is amazing for the price and it’s constructed very well and feels very modern and stylish. Added bonus—it can be worn a few different ways. Received a lot of compliments on it and wouldn’t hesitate getting more coats from L. Cuppini!

16 de enero de 2023
Opinión espontánea
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Respuesta de lcuppini.com

Dear Cathrine,

Thank you so much for your kind words! So glad that it lived up to your expectations. It’s great to hear you’re loving the style, versatility, and quality and we’re thrilled it’s getting you lots of compliments!

We can’t wait to welcome you back for your next coat!

Kind regards L.Cuppini team

Valorada con 5 estrellas sobre 5

The best quality!!!

I’ve followed L.Cuppini for a few years now and they never disappoint! Quality is 1000/10, gorgeous store and lovely customer service! Couldn’t fault them would definitely recommend😘😘

4 de enero de 2024
Opinión espontánea
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Respuesta de lcuppini.com

Thank you Roxanne! Welcome back soon!

Kind regards L.Cuppini team

Valorada con 1 estrellas sobre 5

You use unethical vendors and animal…

You use unethical vendors and animal cruelty products.

1 de diciembre de 2023
Opinión espontánea
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Respuesta de lcuppini.com

Dear Danielle,

Thank you for sharing your thoughts. We understand and respect that everyone has different values when it comes to fashion and materials.

At L. Cuppini, we’re committed to using high-quality, long-lasting, and biodegradable materials in our pieces. Our goal is to create designs that are made to last and reduce waste over time, supporting more thoughtful consumption.

We appreciate your feedback and the opportunity to clarify our approach.

Best regards,
The L. Cuppini Team

Valorada con 5 estrellas sobre 5

Really gorgeous clothes and super…

Really gorgeous clothes and super friendly staff! Always enjoy shopping here both online and in store. The designs are chic and elegant and very well made. Can’t wait for my next purchase!

1 de diciembre de 2023
Opinión espontánea
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Respuesta de lcuppini.com

Thank you for your kind words, Riya.

Welcome back soon!

Kind regards L.Cuppini team

Valorada con 5 estrellas sobre 5

Happy Customer

Being on a business trip to the UK I made sure to pay a visit to the L.CUPPINI store in Chelsea. Previously I have bought several items online. The beautiful interior exceeded my high set expectations and the given personal service was impeccable. Not to mention the amazing high quality garments! After having spent quite some time in and out of the fitting room, the Aspen Parka came with me home to Torino. I will definitely keep being a returning customer to the L.CUPPINI brand!

31 de agosto de 2023
Opinión espontánea
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Respuesta de lcuppini.com

Thank you for sharing this, Francesca! Come back soon.

Kind regards L.Cuppini team

Valorada con 5 estrellas sobre 5

beautiful store

beautiful store. i’ve been a couple of times and the sales people are so helpful, patient and kind. love this brand!

12 de julio de 2023
Opinión espontánea

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