The Leather Satchel Co. Opiniones 

Great personal communication from the time the order was placed, increasingly a rarity with many companies and so important. Satchel arrived in good time, very well packaged and beautifully made.

I just got my third Portrait Backpack from Leather Satchel Company and I love it.

I bought my first 13 inch one in 2014 and used it almost every day for 12 years, which is pretty crazy. This new one replaces that original bag. I also have a bigger 15 inch version for travel. They’ve all held up great.

Keith, their Master Craftsman, sent me a personal message about customizing the bag and helped a lot with delivery and customs. I really appreciate the personal contact and the great customer service.

Huge recommendation!!

After extensive research I decided to order a bespoke music bag from The Leather Satchel Co and following my initial contact with Keith I knew that I had made the right decision. I admired his passion, his knowledge and his philosphy and I wanted to be part of it.

I was very impressed when I received the bag. I own many designer pieces for special occasions but this a proper British daily workhorse, supremely functional and looks lovely. It exceeded my expectations and I don't think anyone can match it at the price point.

A quintessential addition to my collection and in the true spirit of the most famous of Dickensian characters, I will be back for more...

I needed a new everyday handbag, and decided to buy a medium Pixie in British Tan from the Leather Satchel Company after an excellent experience ordering a music case for my daughter before Christmas. I was fed up with buying bags that look tatty after a year and start to fall apart after two - and was looking for something with more longevity. As before, the quality, service and value for money could not be faulted.

I particularly appreciate that the catch works smoothly, so the bag can be opened and closed securely with one hand and without needing to look. I took it out in the rain and the finished side seems to be pretty water resistant, or even waterproof (although I am not sure it is advertised as such).

One thing to note is that the interior dimensions need to be taken seriously- hopefully it is obvious from the product description, but this is a structured bag and there is no option of overfilling it. I chose the 20mm volume boost and I can fit a (very) large bunch of keys, a large wallet and a phone in a robust case in it comfortably . Add a packet of tissues and it starts to get snug.

I will definitely buy from the Leather Satchel Company again, although I will spend some time living with this bag first, to see whether I should complement it with a different size or style (they have some great colours). I am expecting this one to last long enough for it still to be in good condition and looking great by the time I am ready for another one, so I can run the two alongside each other!

Fantastic company to deal with. Great experience and love my note book 📖 cover

What an excellent experience ordered a Keyring which arrived quickly and exceedingly well packaged which boded well for its contents . Upon opening and unwrapping my Keyring from it’s tissue paper I was presented with a beautiful Keyring very well made and initialed on one side as requested and the other side embossed with the company logo and the year 1966 the colour distressed Mersey waters is a fantastic shade of blue and the Keyring is a credit to the craftsmen that made it in the company,and would not hesitate to recommend the company and its products

I purchased a custom-made mobile phone cover that provides protection for both the screen and the camera lens.

The quality is exceptional and I would recommend this company to anyone seeking bespoke leather products.

I cannot rate this company highly enough.
I bought a 14" satchel in wrought iron and Keith checked every detail before the bag was made, he even replied on Boxing Day.
What more can I say? The bag is perfect and I love it

I was given a music bag for Christmas, and I had great pleasure in deciding over the samples. The colour choice is impressive, but what is more impressive is Keith’s eagerness to give one the perfect bag. When I mentioned some additions, he wrote detailed suggestions with clear photographic options. It could not have been clearer, with the result that I knew exactly what I was going to get. Even so, when the box arrived it was exciting to unwrap. The packaging is beautiful. I am so happy with my music bag. I just have to ensure that my playing does it justice. I love the heaviness of the metal bar. It is wonderful that the factory is here. The quality shows. Thank you, Keith.

Just bought my first Festival Satchel and I know it’s not going to be my last! The quality of the bag is wonderful, as was the whole shopping experience. Brilliant customer service!

I recently purchased a satchel as a Christmas present for my wife. I left it very late in the day to order, 13th December but still went ahead with fingers crossed I might receive it by Christmas.

I was contacted by The Leather Satchel Co on the day of ordering who explained that these bags are handmade however was given some assurance that I would receive the finished item in time.

The Leather Satchel Co kept me updated as to where they were in the process making a helpful suggestion about adding a handle and updates when the bag was dispatched.

I’m pleased say that I received the bag on 20th December and to say I'm happy with it is an under statement you can see and feel the quality of the finished article and I’m sure my wife will have many years happy use.

Andrew

I have just received my bag and I immediately fell in love with it. The bag itself is a timeless design and is extremely well made. What makes me wish I could give 6* instead of 5, is the fact these bags are handmade in Britain. It’s so rare these days to buy an item and feel the love, care and attention that went into making it and I really do hope they continue to make their products in this way - it just doesn’t compare to fast fashion. Also the updates and communication throughout was 10/10. I had a last minute design change request and needed my bag on a tight deadline and it was sorted out with no issues. I will definitely be a returning customer and will be recommending you to all my friends & family!

Again I can`t recommend the Leather Satchel Company enough - as a returning customer it is a pleasure to trust and relie on the fantastic customer service (many thanks to Keith !), the exeptional and outstanding quality of the satchels - and of course the choice of sizes, colours, extras,... This time I just wanted to add a handle, everything was taken care of to make sure I got exactly what I wanted to upgrade my beloved satchel. It is a treat to own a bag made by this experts, and a pleasure to deal with the lovely staff. Thank you !

Outstanding customer service!
We left ordering 18th birthday gifts a bit late, but Keith and team did everything they could to assist. They quickly responded to queries, provided advice, made the products and arranged delivery to happen in advance of birthday! The recipients were very happy with their gifts! 100% would recommend.

The staff are so friendly and helpful Keith one of the staff members showed me around the warehouse and should me what the satchels looked like and then we ordered one with him and then waited about a week and a half and picked it up. The staff put so much Detail in their satchels and had some many compliments about the satchel and people asking where it is from ordered another one before Christmas and can pick up soon love so much

I’ve just counted NINE bags from this fantastic company, in my house. All are different and all of them are beautiful! My most recent purchase is a small black leather satchel as a present for my mum. I ordered it a bit too late for her birthday, but I contacted the company and dealt with Keith, who was so helpful and provided the most fantastic service, and the bag arrived well within time! I can’t wait to give it to my mum on her birthday, she’s still using the one I got her 7 years ago, every day!

My husband commissioned the most beautiful satchel for my everyday use. The craftsman couldn't have been more helpful and obviously wanted me to love my bag as much as he had loved making it. The experience of buying, receiving and owning a beautifully crafted satchel is one that makes you feel special and gives me so much happiness every single time I use it.

If you want something special for a loved one that will only improve with time (and smells divine!), is specifically made to order in the UK, choose The Leather Satchel Company. I can guarantee that you won't regret it.

I ordered a replacement shoulder strap for a satchel from another company. The leather satchel company emailed me to ask for a photograph of the satchel to match the colour. The customer service was excellent particularly for a relatively small order. The strap is of excellent quality and I plan to order a bag from them in due course.

Absolutely outstanding service from start to finish. Keith and team truly went above and beyond to deliver an exceptional client experience. Their attention to detail, professionalism, and genuine care made all the difference. My client absolutely loved their travel gift set — it was beautifully and perfectly crafted. Highly recommended to anyone looking for personal or corporate gifts that exceed expectations.

From start to finish, my experience of ordering and customising a satchel was excellent. Having ordered a satchel for my granddaughter for her birthday, I was so impressed I decided to have a customised one for my birthday. The journey from my first ideas to final design by Keith, the Master Craftsman, was outstanding and part of my birthday experience. He interacted with me to meet the purpose that I had provided, in the final design.
My satchel and my granddaughter's arrived when promised, beautifully packaged. The quality of both is of the highest order. As a bonus, their products are designed and made in the UK.
I can't praise the company enough.